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Users encounter disconnection from the Firstspot server

 
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rmasajo



Joined: 17 Dec 2012
Posts: 4
Location: Philippines

PostPosted: Mon Dec 17, 2012 6:35 am    
Post subject: Users encounter disconnection from the Firstspot server

I have successfully installed the Firstspot trial version. I can already connect and authenticate via the servers' authentication page. However, I have observed that around approximately 5 to 10 minutes of internet connectivity, the users experience disconnection although he is still connected to the access point. When browsing through IE again, the log-in page prompts back from which I suppose that the user has been logged out automatically.

How can this be resolved? Can you also provide limitations of the trial version?

Thanks in advance.
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alan
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Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Dec 17, 2012 7:21 am    
Post subject:

Yes, it is a limit on the trial version. Refer to http://patronsoft.com/firstspot/editions.html for more information.

The paid version will remove this limit.
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rmasajo



Joined: 17 Dec 2012
Posts: 4
Location: Philippines

PostPosted: Mon Dec 17, 2012 8:16 am    
Post subject:

Thanks for that info. I did not saw that link during my installation=). Anyway, would you happen to know if you have a registered reseller on the Phillipines so that we could transact to them the commercial aspect of Firstspot?
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alan
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Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Dec 17, 2012 8:56 am    
Post subject:

Yes. Please email us at firstspot@patronsoft.com to discuss.
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rmasajo



Joined: 17 Dec 2012
Posts: 4
Location: Philippines

PostPosted: Mon Dec 17, 2012 9:32 am    
Post subject:

Hi! additional question, can the Patronsoft logo be removed from the user log-in page?
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alan
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Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Dec 17, 2012 9:35 am    
Post subject:

Yes. Please refer to http://patronsoft.com/forum/viewtopic.php?t=2770
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rmasajo



Joined: 17 Dec 2012
Posts: 4
Location: Philippines

PostPosted: Mon Dec 17, 2012 9:56 am    
Post subject:

Thanks! already sent an e-mail inquiry about my question earlier.
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