Redirect page firstspot v8

[rajeshsarode]

C:\Users\Administrator>cd\

C:\>ping firstspot.org

Pinging firstspot.org [192.168.5.1] with 32 bytes of data:
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time=2ms TTL=128

Ping statistics for 192.168.5.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 2ms, Average = 0ms

C:\>ping patronsoft.com

Pinging patronsoft.com [198.24.150.22] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.24.150.22:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\>
--------------------------------------------------------

and google chrome displayed after redirecting page

"ERR_Connection_timed_out"

[alan]

Not really sure why. The only thing I can think of is your antivirus and personal firewall in your FirstSpot machine. Please uninstall them.

BTW, what Windows version do you install FirstSpot on?
_________________
~ Patronsoft Limited ~

[rajeshsarode]

ok i will uninstall antivirus from server .

my server HP Prolient ml150 g5 and os windows 2008 r2 ent.edition

thanks

[alan]

Maybe you can install FirstSpot in another clean Windows too...
_________________
~ Patronsoft Limited ~

[rajeshsarode]

as per instruction antivirus uninstalled from server and again checked the error changed on google chrome displayed after redirecting page

"ERR_Connection_refused"

and ping result -

C:\>ping firstspot.org

Pinging firstspot.org [192.168.5.1] with 32 bytes of data:
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time=0ms TTL=128

Ping statistics for 192.168.5.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\>ping patronsoft.com

Pinging patronsoft.com [198.24.150.22] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.24.150.22:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\>

[rajeshsarode]

the server is fresh install.

[alan]

Can you run both ping in the server and paste the result here
_________________
~ Patronsoft Limited ~

[rajeshsarode]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>cd\

C:\>ping firstspot.org

Pinging firstspot.org [50.63.202.9] with 32 bytes of data:
Reply from 50.63.202.9: bytes=32 time=297ms TTL=49
Reply from 50.63.202.9: bytes=32 time=300ms TTL=49
Reply from 50.63.202.9: bytes=32 time=302ms TTL=49
Reply from 50.63.202.9: bytes=32 time=296ms TTL=49

Ping statistics for 50.63.202.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 296ms, Maximum = 302ms, Average = 298ms

these are the result on server machine

C:\>ping patronsoft.com

Pinging patronsoft.com [198.24.150.22] with 32 bytes of data:
Reply from 198.24.150.22: bytes=32 time=438ms TTL=50
Reply from 198.24.150.22: bytes=32 time=295ms TTL=50
Reply from 198.24.150.22: bytes=32 time=289ms TTL=50
Reply from 198.24.150.22: bytes=32 time=300ms TTL=50

Ping statistics for 198.24.150.22:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 289ms, Maximum = 438ms, Average = 330ms

C:\>

[alan]

Can email us remote login instruction at firstspot@patronsoft.com so that we can take a look at your machine directly later today.
_________________
~ Patronsoft Limited ~

[rajeshsarode]

yes sir

which software you use for remote access , ammyy admin or team viewer ? so i can send instruction.

thanks

[alan]

TeamViewer is fine
_________________
~ Patronsoft Limited ~

[rajeshsarode]

Remote instruction sent on email

thanks

[alan]

email you a question.
_________________
~ Patronsoft Limited ~

[rajeshsarode]

sent an email

[alan]

Your machine looks normal to me.

When did this problem first starts to appear? You need to undo any changes that you made previously.
_________________
~ Patronsoft Limited ~