SearchSearch   ProfileProfile   Log inLog in   RegisterRegister 

restartFSRedirector Fail to lookup IP Address using DNS Ser

 
Post new topic   Reply to topic    FirstSpot Forum Index -> Pre-sales Support Forum
View previous topic :: View next topic  
Author Message
Elicx Villaseca



Joined: 19 Oct 2011
Posts: 2
Location: Monterrey Nuevo Leon

PostPosted: Wed Oct 19, 2011 8:54 pm    
Post subject: restartFSRedirector Fail to lookup IP Address using DNS Ser

I have a error: restartFSRedirector: Fail to lookup IP Address using DNS Server

I have windows Server 2008 R2 x64
Firstspot 7.0.2

the services not start
_________________
Elicx Villaseca
Back to top
alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Thu Oct 20, 2011 3:25 am    
Post subject:

Please make sure your external/ISP DNS is working correctly during FirstSpot startup phase. FirstSpot relies on the DNS server set in your Internet Network Interface to function.

If you still have difficulties, please post the output of the following commands (running on the FirstSpot machine):

Code:
ipconfig/all
nslookup
set d2
apple.com

_________________
~ Patronsoft Limited ~
Back to top
alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Thu Oct 20, 2011 4:39 am    
Post subject:

We received your network diagram.

For your case, you need to make sure the DNS 192.168.1.1 is working well.
_________________
~ Patronsoft Limited ~
Back to top
Elicx Villaseca



Joined: 19 Oct 2011
Posts: 2
Location: Monterrey Nuevo Leon

PostPosted: Thu Oct 20, 2011 1:47 pm    
Post subject:

Yes, then dns is well, is my internal dns for corporate work
_________________
Elicx Villaseca
Back to top
alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Thu Oct 20, 2011 2:01 pm    
Post subject:

So is everything okay now? If not, can you post the output of the above commands here?
_________________
~ Patronsoft Limited ~
Back to top
gamergomer



Joined: 26 Oct 2011
Posts: 4
Location: USA

PostPosted: Wed Oct 26, 2011 5:37 am    
Post subject:

I'm having the same issue. I just installed the firstspot 7.02 demo and when I got to start, I get:

Tue Oct 25 21:16:05 2011 ***** All the error messages of session started at Tue Oct 25 21:16:05 2011 are shown below *****
Tue Oct 25 21:16:59 2011 ** restartFSRedirector: Fail to lookup IP address using DNS Server (192.168.227.1)
Tue Oct 25 21:22:04 2011 ***** All the error messages of session started at Tue Oct 25 21:22:04 2011 are shown below *****

192.168.227.1 is my router and what my computer gets for dns with automatic for the dns settings. And the computer works great on the internet.

I decided to change my default dns settings to my isp dns and then firstspot works great. I guess this is ok because my isp will probably change dns all of never, but it would be nice if it had just worked.
Back to top
gamergomer



Joined: 26 Oct 2011
Posts: 4
Location: USA

PostPosted: Wed Oct 26, 2011 6:43 am    
Post subject:

Actually now an hour later I'm having issues again even using my

Tue Oct 25 21:16:05 2011 ***** All the error messages of session started at Tue Oct 25 21:16:05 2011 are shown below *****
Tue Oct 25 21:16:59 2011 ** restartFSRedirector: Fail to lookup IP address using DNS Server (192.168.227.1)
Tue Oct 25 21:22:04 2011 ***** All the error messages of session started at Tue Oct 25 21:22:04 2011 are shown below *****
Tue Oct 25 21:32:55 2011 ***** All the error messages of session started at Tue Oct 25 21:32:55 2011 are shown below *****
Tue Oct 25 21:43:23 2011 ***** All the error messages of session started at Tue Oct 25 21:43:23 2011 are shown below *****
Tue Oct 25 21:44:18 2011 ** restartFSRedirector: Fail to lookup IP address using DNS Server (##my two isp dnses go here##)
Tue Oct 25 21:46:01 2011 ***** All the error messages of session started at Tue Oct 25 21:46:01 2011 are shown below *****
Tue Oct 25 21:58:49 2011 ***** All the error messages of session started at Tue Oct 25 21:58:49 2011 are shown below *****
Tue Oct 25 22:28:34 2011 ***** All the error messages of session started at Tue Oct 25 22:28:34 2011 are shown below *****
Tue Oct 25 22:29:26 2011 ** restartFSRedirector: Fail to lookup IP address using DNS Server (##my two isp dnses go here##)
Tue Oct 25 22:33:01 2011 ***** All the error messages of session started at Tue Oct 25 22:33:01 2011 are shown below *****
Tue Oct 25 22:37:45 2011 ***** All the error messages of session started at Tue Oct 25 22:37:45 2011 are shown below *****
Tue Oct 25 22:38:35 2011 ** restartFSRedirector: Fail to lookup IP address using DNS Server (##my two isp dnses go here##)
Back to top
gamergomer



Joined: 26 Oct 2011
Posts: 4
Location: USA

PostPosted: Wed Oct 26, 2011 6:58 am    
Post subject:

I don't see how to edit my posts... But now I'm having problems using my isp dns too. I've started and stopped the server a couple times and even rebooted the computer. I don't think I had problems while connected, so it seemed like the problem shows itself only when I try to start firstspot.
Back to top
alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Wed Oct 26, 2011 7:43 am    
Post subject:

Please run the above green commands in your FirstSpot machine and post the output here.
_________________
~ Patronsoft Limited ~
Back to top
alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Nov 07, 2011 1:40 pm    
Post subject:

If you encounter the above DNS error (restartFSRedirector: Fail to lookup IP Address using DNS Server), please also try the below fix:

http://patronsoft.com/forum/viewtopic.php?t=3008
_________________
~ Patronsoft Limited ~
Back to top
Display posts from previous:   
Post new topic   Reply to topic    FirstSpot Forum Index -> Pre-sales Support Forum All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group