NAT Problem

[trialuser]

I am currently trying the eval copy of firstspot and am pretty pleased with it so far.
However I am having some odd behaviour with the NAT, I want to disable the NAT completely and have the raw client address be seen by the router connected to the Internet so have set the Firstspot NAT settting to disabled. This initially seems to work fine and the client can access the internet and the router logs the access as coming from the client - however this suddenly seems to change mid session when suddenly all access is seen as from the Firstspot server address ? No changes are made to change this behaviour it just seems to happen after a period of use ?
I have yet to confirm when this changes exactly but I think it is when the message comes up on the client that disconnection is in X minutes etc ?

[alan]

This is strange. Maybe the client is being logged out already?

Can you elaborate the step to reproduce the issue?
_________________
~ Patronsoft Limited ~

[trialuser]

Hi,
I currently have the limit set to 15 mins of access, I hit the auth page with the client and then create a new account on the selfsign portal page etc then log in with this. From that point all access from the client works fine to the web and is seen as the clients address. However towards the end of the session the access to the web still works fine but the access is seen as coming from the source IP of the Firstspot server. I think the behaviour changes as the Disconnect in x banner comes up on the client browser. I have just replicated the problem again - thought I had turned off the disconnect message but it still popped up so must have missed something there. I will try to disable the banner and see if it still happens.
I think it may be the end of the session approaching that causes the change as it alters depending on how long I allow the access limit but always seems to be just before the end of the session.

[alan]

The NAT itself isn't related to FirstSpot session control.

Note that after the client is disconnected (logout) from FirstSpot, no further traffic is allowed so it is normal that you don't see any traffic for the client PC in your router's log.

Also, what is the "destination address" coming from the FirstSpot Internet Network Interface IP in your router log? Maybe you have some programs running in your FirstSpot machine?
_________________
~ Patronsoft Limited ~

[trialuser]

Hi Alan,

Thanks for coming back so quickly,

The change actually happens before the client is disconnected (for about the last few minutes ish) and you can still access the internet from that client at that point.
The access is deffinitely being generated by the client but hidden behind the firstspot server though as at the moment I am sending the traffic through a Firewall (acting as the router) and this is logging IP against URL access so as you request a web page eg bbc.co.uk from the client device (IP 192.168.7.37) the Firewall logs the access request from the Firstspot server ip (10.252.253.145) to that same URL.
Initially the logs are seeing the client ip 192.168.7.37 accessing the net but it then changes to the firstspot server. Whichever urls you request on the client are seen as requested by the Firstspot server as if NAT had just kicked in.
If I then create a new user and replicate the process it happens exactly the same again.

[alan]

Can you post your log file firstspot_gw_srv_[timestamp].log file under FirstSpot\log directory?
_________________
~ Patronsoft Limited ~

[trialuser]

No problem - Here it is:

11/04/2012 16:22:33 ** Starting Print Log **
11/04/2012 16:22:33 ** FirstSpot Version (7.0.6) **
11/04/2012 16:22:33 ** Service: Read Session Log: Session Log[ON]
11/04/2012 16:22:33 ** Service: Read DataBase Info: Datasource[FILEDSN=C:\Program Files\FirstSpot\datasource\firstspot.dsn;]
11/04/2012 16:22:33 ** Service: Read DataBase Info: Datasource driver[Microsoft dBase Driver (*.dbf)]
11/04/2012 16:22:33 ** Service: Read DataBase Info: Datasource type[0]
11/04/2012 16:22:33 ** Service: Read DataBase Info: Datasource Tablename[fsusr]
11/04/2012 16:22:33 ** Service: Read DataBase Info: Datasource Log Tablename[fsusrlog]
11/04/2012 16:22:33 ** Service: Read DataBase Info: Datasource Shared Secret Tablename[fssecret]
11/04/2012 16:22:33 ** Service: Read DataBase Info: Datasource IB Msg Tablename[ibmsg]
11/04/2012 16:22:33 ** Service: PrivateMAC[000c29ac1409]
11/04/2012 16:22:33 ** Service: Read BlockICMP_UDP: Block ICMP[ON]
11/04/2012 16:22:33 ** Service: Read BlockICMP_UDP: Block UDP[ON]
11/04/2012 16:22:33 ** Service: Read Driver Param: Session Time Limit[0]
11/04/2012 16:22:33 ** Service: Read Driver Param: Idle time out[10]
11/04/2012 16:22:33 ** Service: Read Driver Param: Driver Time Out[1]
11/04/2012 16:22:33 ** Service: Read Driver Param: listen port[5786]
11/04/2012 16:22:33 ** Service: Read Driver Param: Authentication port[27001]
11/04/2012 16:22:33 ** Service: Read Driver Param: Https port[5790]
11/04/2012 16:22:33 ** Service: Read Driver Param: Authentication IP[192.168.7.254]
11/04/2012 16:22:33 ** Service: Read Driver Param: Fail to read private gateway domain name, default [firstspot.org]
11/04/2012 16:22:33 ** Service: Read Driver Param: Skip Logout automatically when Infobox is closed when show infobox is OFF
11/04/2012 16:22:33 ** Service: Read Driver Param: Default Instant Keywords port[5801]
11/04/2012 16:22:33 ** Service: Read Global BandWidth Throttle: Upload Throttle is disabled
11/04/2012 16:22:33 ** Service: Read Global BandWidth Throttle: Download Throttle is disabled
11/04/2012 16:22:33 ** Service: Dynamic / Flexible bandwidth throttling [OFF]
11/04/2012 16:22:33 ** Service: Read PW Offloading [OFF]
11/04/2012 16:22:33 ** Service: Read Session Handling: [MAC]
11/04/2012 16:22:33 ** Service: Read Anonymous Login: Anonymous [NO]
11/04/2012 16:22:33 ** Service: Read Anonymous Login: AnonymousSharedSecret [NO]
11/04/2012 16:22:33 ** Service: Read Lisence Path: licensePath[C:\Program Files\FirstSpot\license.key]
11/04/2012 16:22:33 ** Service: Read IP: gatewayIP[192.168.7.254]
11/04/2012 16:22:33 ** Service: Read IP: subnetMask[255.255.255.0]
11/04/2012 16:22:33 ** Service: Read IP: privateIP[192.168.7.0]
11/04/2012 16:22:33 ** Service: ReadMultipleNetworkSegment: Login Page Count[0]
11/04/2012 16:22:33 ** Service: Read Allow Disconnect: allow private disconnect[NO]
11/04/2012 16:22:33 ** Service: Read Allow Disconnect: allow public disconnect[NO]
11/04/2012 16:22:33 ** Service: Read NIC: system default locale [409], user default locale [809]
11/04/2012 16:22:33 ** Service: Read NIC: system default UI language [409], user default UI language [409]
11/04/2012 16:22:33 ** Service: Read NIC: Current equipment manufacturer (OEM) code page [437], Current Windows ANSI code page [1252]
11/04/2012 16:22:33 ** PrintEnumUILanguagesProc: lpUILanguageString = 0409
11/04/2012 16:22:33 ** Service: Read NIC: publicNIC[Local Area Connection]
11/04/2012 16:22:33 ** Service: Read NIC: privateNIC[Local Area Connection 2]
11/04/2012 16:22:33 ** Service: Read Allowed Hosts: hosts key words file path[C:\Program Files\FirstSpot\AllowedHostsKeywords.txt]
11/04/2012 16:22:33 ** Service: Read Allowed Hosts: hosts ip file path[C:\Program Files\FirstSpot\AllowedHostsIps.txt]
11/04/2012 16:22:33 ** Service: Read Default Login Page: [login_select.php]
11/04/2012 16:22:33 ** Service: Read DHCP: mode[0]
11/04/2012 16:22:33 ** Service: Read DHCP: DHCP Path[C:\Program Files\FirstSpot\dhcp\dhcpservice.ini]
11/04/2012 16:22:33 ** Service: Read Skip Nic D/E[Allow]
11/04/2012 16:22:33 ** Service: Packet Drop Period [20]
11/04/2012 16:22:33 ** Service: SMTP Roaming OFF
11/04/2012 16:22:33 ** Service: Read AuthServ: MAX Attempt[8]
11/04/2012 16:22:33 ** Service: Read Global Data Transfer Download[Enabled]
11/04/2012 16:22:33 ** Service: Read Global Data Transfer Upload[Enabled]
11/04/2012 16:22:33 ** Service: Read Global Data Transfer Download Quota[0]
11/04/2012 16:22:33 ** Service: Read Global Data Transfer Upload Quota[0]
11/04/2012 16:22:33 ** Service: URL Tracking ON
11/04/2012 16:22:33 ** Service: NAT[Disabled]
11/04/2012 16:22:33 ** Service: NAT Module [FSNAT]
11/04/2012 16:22:33 ** Service: NAT TYPE[0]
11/04/2012 16:22:33 ** Service: Read Proxy ARP Count[0]
11/04/2012 16:22:33 ** Service: FSFO: Failover [0]
11/04/2012 16:22:33 ** Service: Scenario2 Technology [OFF]
11/04/2012 16:22:33 ** Service: Read Max Conc User: Maximum number of concurrent users is unlimited
11/04/2012 16:22:33 ** Service: In-browser: iscript file's path [C:\Program Files\FirstSpot\iscript.txt]
11/04/2012 16:22:33 ** Service: In-browser: Proxy port[5796]
11/04/2012 16:22:33 ** Service: In-browser: Script port[5802]
11/04/2012 16:22:33 ** Service: In-browser: In-browser Message [ON]
11/04/2012 16:22:33 ** Service: In-browser: Top banner mode [Disable]
11/04/2012 16:22:33 ** Service: In-browser: Infobox always on [Disable]
11/04/2012 16:22:33 ** Service: In-browser Message time reminder[ON ][5]
11/04/2012 16:22:33 ** Service: Internet Surfing Break [OFF]
11/04/2012 16:22:33 ** Service: Pool: min connection [3], max connection [10]
11/04/2012 16:22:33 ** Service: Read Scratch Login: Support both Username / Password and Scratch Code login [NO]
11/04/2012 16:22:33 ** Service: Read Scratch Login: Scratch [NO]
11/04/2012 16:22:33 ** Service: Read Payment Method: [ppal]
11/04/2012 16:22:33 ** Service: Read Preferred DNS server IP for the Visitor Network [0.0.0.0]
11/04/2012 16:22:33 ** Service: Read Alternate DNS server IP for the Visitor Network [0.0.0.0]
11/04/2012 16:22:33 ** Service: Read Client Blacklist Log [ON]
11/04/2012 16:22:33 ** Service: ForwordToProxy: Forword To Proxy[OFF]
11/04/2012 16:22:33 ** Service: ReadBlackoutPeriod: Blackout Period [OFF]
11/04/2012 16:22:33 ** System Info for Verification **
11/04/2012 16:22:33 ** System Info for Verification:Microsoft Windows Server 2003 family
11/04/2012 16:22:33 ** System Info for Verification:Server type
11/04/2012 16:22:33 ** System Info for Verification:Standard Edition
11/04/2012 16:22:33 ** System Info for Verification:{Service Pack 2} (Build 3790)
11/04/2012 16:22:33 ** SUCCESS **
11/04/2012 16:22:33 ** Virtual Platform Info for Verification **
11/04/2012 16:22:33 IoctlNdisQueryGlobalStats ->
11/04/2012 16:22:33 <- IoctlNdisQueryGlobalStats
11/04/2012 16:22:33 ** GetMacAddress: (mac 00:0c:29:ac:14:09) [permanent]
11/04/2012 16:22:33 ** Virtual Platform Info for Verification: MAC prefix [000c29] lies in VMware's range
11/04/2012 16:22:33 ** Virtual Platform Info for Verification: VMware ESX Server
11/04/2012 16:22:33 ** IsWow64: Support IsWow64Process()
11/04/2012 16:22:33 ** is64: The process is not running under WOW64.
11/04/2012 16:22:33 ** Virtual Platform Info for Verification: Service path not found
11/04/2012 16:22:33 ** Hardware Info for Verification **
11/04/2012 16:22:33 ** getHardwareInfo: using GetNativeSystemInfo
11/04/2012 16:22:33 ** Hardware Info for Verification: Number of processors: {1}
11/04/2012 16:22:33 ** Hardware Info for Verification: Page size: {4096}
11/04/2012 16:22:33 ** Hardware Info for Verification: Processor type: {Alpha]
11/04/2012 16:22:33 ** Hardware Info for Verification: wProcessorLevel: {Intel Pentium Pro, II, III or 4}
11/04/2012 16:22:33 ** Hardware Info for Verification: CPU Hz {2333}MHz
11/04/2012 16:22:33 ** Hardware Info for Verification: CPU Name {Intel(R) Xeon(R) CPU 3065 @ 2.33GHz}
11/04/2012 16:22:33 ** Hardware Info for Verification: CPU Model {x86 Family 6 Model 15 Stepping 11}
11/04/2012 16:22:33 ** Memory Status: Total Physical Memory 2047 MBytes
11/04/2012 16:22:33 ** Memory Status: Free Physical Memory 1656 MBytes
11/04/2012 16:22:33 ** Memory Status: Total Page File 3944 MBytes
11/04/2012 16:22:33 ** Memory Status: Available Page File 3666 MBytes
11/04/2012 16:22:33 ** Memory Status: Total Virtual Memory 2047 MBytes
11/04/2012 16:22:33 ** Memory Status: Available Virtual Memory 1996 MBytes
11/04/2012 16:22:33 ** Memory Status: Total Memory Loaded 19 Bytes
11/04/2012 16:22:33 ** ReadVirturalMemSetting: Query registry (PagingFiles) = C:\pagefile.sys 2046 4092
11/04/2012 16:22:33 ** Memory Mapping: [C:\Program Files\FirstSpot\log\firstspot_gw_srv_2012.04.11_16.22.33.log]
11/04/2012 16:22:33 ** verifyPublicNicStatus=>
11/04/2012 16:22:33 ** firstspotconOperation2=>
11/04/2012 16:22:33 ** firstspotconOperation2: Connection Name[Local Area Connection]
11/04/2012 16:22:33 ** firstspotconOperation2: Hardware Name Obtained[Intel(R) PRO/1000 MT Network Connection]
11/04/2012 16:22:33 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_8086&DEV_100F&SUBSYS_075015AD&REV_01\4&47B7341&0&0088]
11/04/2012 16:22:33 ** firstspotconOperation2{STA_PUBLIC_NIC}: Getting Status
11/04/2012 16:22:33 ** firstspotconOperation2{STA_PUBLIC_NIC}: Internet NIC started
11/04/2012 16:22:33 ** <=firstspotconOperation2
11/04/2012 16:22:33 ** <=verifyPublicNicStatus
11/04/2012 16:22:33 ** probePublicIP=>
11/04/2012 16:22:33 ** probePublicIP: Connection Name[Local Area Connection]
11/04/2012 16:22:33 ** probePublicIP: Hardware Guid Obtained[{B208AD26-6996-46EF-8EE9-D44CF12ADDC7}]
11/04/2012 16:22:33 ** <=probePublicIP
11/04/2012 16:22:33 ** validate_SubnetAddr =>
11/04/2012 16:22:33 ** validate_SubnetAddr <=
11/04/2012 16:22:33 ** EnableDisableAssignIPs=>
11/04/2012 16:22:33 ** EnableDisableAssignIPs: Skip Disable Visitor NIC
11/04/2012 16:22:33 ** EnableDisableAssignIPs: Configuring Visitor NIC
11/04/2012 16:22:33 ** IsWow64: Support IsWow64Process()
11/04/2012 16:22:33 ** is64: The process is not running under WOW64.
11/04/2012 16:22:35 ** EnableDisableAssignIPs: Finished Configuring Visitor NIC
11/04/2012 16:22:35 ** EnableDisableAssignIPs: Skip Enable Visitor NIC
11/04/2012 16:22:35 ** <=EnableDisableAssignIPs
11/04/2012 16:22:35 ** verifyPrivateNicStatus=>
11/04/2012 16:22:35 ** firstspotconOperation2=>
11/04/2012 16:22:35 ** firstspotconOperation2: Connection Name[Local Area Connection 2]
11/04/2012 16:22:35 ** firstspotconOperation2: Hardware Name Obtained[Intel(R) PRO/1000 MT Network Connection #2]
11/04/2012 16:22:35 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_8086&DEV_100F&SUBSYS_075015AD&REV_01\4&47B7341&0&1088]
11/04/2012 16:22:35 ** firstspotconOperation2{STA_PRIVATE_NIC}: Getting Status
11/04/2012 16:22:35 ** firstspotconOperation2{STA_PRIVATE_NIC}: Visitor NIC started
11/04/2012 16:22:35 ** <=firstspotconOperation2
11/04/2012 16:22:35 ** <=verifyPrivateNicStatus
11/04/2012 16:22:35 entering verify NIC
11/04/2012 16:22:35 verify NIC : Internet NIC{{B208AD26-6996-46EF-8EE9-D44CF12ADDC7}}
11/04/2012 16:22:35 verify NIC : Visitor NIC{{DE457A8E-6EC4-4AC0-8633-434CBAFEAB5C}}
11/04/2012 16:22:35 IoctlNdisQueryGlobalStats ->
11/04/2012 16:22:35 <- IoctlNdisQueryGlobalStats
11/04/2012 16:22:35 IoctlNdisQueryGlobalStats ->
11/04/2012 16:22:35 <- IoctlNdisQueryGlobalStats
11/04/2012 16:22:35 Visitor network interface card Component
11/04/2012 16:22:35 ** showNICComponent ->
11/04/2012 16:22:35 ** showNICComponent: using IPv4
11/04/2012 16:22:35 ** showNICComponent: [BIND] Internet Protocol (TCP/IP)
11/04/2012 16:22:35 ** showNICComponent: [BIND] PatronSoft NAT Driver
11/04/2012 16:22:35 ** showNICComponent: [BIND] PatronSoft FirstHop Driver
11/04/2012 16:22:35 ** showNICComponent: [UNBIND] Network Load Balancing
11/04/2012 16:22:35 ** showNICComponent: [UNBIND] File and Printer Sharing for Microsoft Networks
11/04/2012 16:22:35 ** showNICComponent: [UNBIND] Client for Microsoft Networks
11/04/2012 16:22:35 ** <- showNICComponent
11/04/2012 16:22:35 leaving verify NIC
11/04/2012 16:22:35 IoctlNdisQueryGlobalStats ->
11/04/2012 16:22:35 <- IoctlNdisQueryGlobalStats
11/04/2012 16:22:35 ** GetMacAddress: (mac 00:0c:29:ac:14:09) [permanent]
11/04/2012 16:22:35 ** IsWow64: Support IsWow64Process()
11/04/2012 16:22:35 ** is64: The process is not running under WOW64.
11/04/2012 16:22:35 running trial edition expiration on Thu May 10 18:01:47 2012
11/04/2012 16:22:35 ** RestartApacheService=>
11/04/2012 16:22:35 ** RestartApacheService: restart gracefully
11/04/2012 16:22:40 ** <=RestartApacheService
11/04/2012 16:22:40 ** StopUnusedServices=>
11/04/2012 16:22:40 ** StopUnusedServices: SharedAccess
11/04/2012 16:22:40 ** StopUnusedServices: DNS
11/04/2012 16:22:40 ** StopUnusedServices: DHCPServer
11/04/2012 16:22:40 ** <=StopUnusedServices
11/04/2012 16:22:40 ** modifyRRAS=>
11/04/2012 16:22:40 ** resetRRAS ->
11/04/2012 16:22:40 ** resetRRAS: remove visitor NIC
11/04/2012 16:22:40 ** resetRRAS: add visitor NIC
11/04/2012 16:22:41 ** <- resetRRAS
11/04/2012 16:22:41 ** modifyRRAS: Configuring
11/04/2012 16:22:41 ** modifyRRAS: set 1.1.1.1 route
11/04/2012 16:22:42 ** restartRRAS->
11/04/2012 16:22:42 ** restartRRAS: OpenService
11/04/2012 16:22:42 ** restartRRAS: Stopping
11/04/2012 16:22:42 ** restartRRAS: starting
11/04/2012 16:22:42 ** <-restartRRAS
11/04/2012 16:22:42 ** <=modifyRRAS
11/04/2012 16:22:42 ** modifyDNS ->
11/04/2012 16:22:42 Preferred DNS List: 10.252.253.232
11/04/2012 16:22:42 DNS List: 8.8.8.8
11/04/2012 16:22:42 using DNS List
10.252.253.232;
8.8.8.8;
11/04/2012 16:22:42 ** WriteBindCfg: dnsOrFilename[C:\Program Files\FirstSpot\dns\etc\..\..\DNS_override.txt]
11/04/2012 16:22:42 ** WriteBindCfg: DNS override [dnsoverridetest.com -> 127.0.0.1]
11/04/2012 16:22:42 ** WriteBindCfg: bindpath[C:\Program Files\FirstSpot\dns\etc\]
11/04/2012 16:22:42 ** <- modifyDNS
11/04/2012 16:22:43 IoctlNdisQueryGlobalStats ->
11/04/2012 16:22:43 <- IoctlNdisQueryGlobalStats
11/04/2012 16:22:43 ** GetMacAddress: (mac 00:0c:29:ac:14:09) [current]
11/04/2012 16:22:43 Multiple Network Segment Count = (0)
11/04/2012 16:22:43 Quit WriteROUTERCfg!
11/04/2012 16:22:44 ** setdispatcher=>
11/04/2012 16:22:44 IoctlNdisQueryGlobalStats ->
11/04/2012 16:22:44 <- IoctlNdisQueryGlobalStats
11/04/2012 16:22:44 ** GetMacAddress: (mac 00:0c:29:ac:14:09) [permanent]
11/04/2012 16:22:44 IoctlNdisQueryGlobalStats ->
11/04/2012 16:22:44 <- IoctlNdisQueryGlobalStats
11/04/2012 16:22:44 ** GetMacAddress: (mac 00:0c:29:ac:14:09) [permanent]
11/04/2012 16:22:44 ** setdispatcher : MAC-base session handling
11/04/2012 16:22:44 ** setdispatcher : SMTP Roaming OFF
11/04/2012 16:22:44 ** setdispatcher : Public Adapter IP[10.252.253.145]
11/04/2012 16:22:44 ** setdispatcher : Private IP(192.168.7.0)
11/04/2012 16:22:44 ** setdispatcher : idle timeout(10)
11/04/2012 16:22:44 ** setdispatcher : driver timeout(1)
11/04/2012 16:22:44 ** setdispatcher : Gateway IP(192.168.7.254)
11/04/2012 16:22:44 ** setdispatcher : Listen Port(5786)
11/04/2012 16:22:44 ** setdispatcher : Auth Port(27001)
11/04/2012 16:22:44 ** setdispatcher : Redirect Port(5790)
11/04/2012 16:22:44 ** setdispatcher : Authenicate IP(192.168.7.254)
11/04/2012 16:22:44 ** setdispatcher : Up Load Limit(0)
11/04/2012 16:22:44 ** setdispatcher : Down Load Limit(0)
11/04/2012 16:22:44 ** setdispatcher : Interval(1)
11/04/2012 16:22:44 ** setdispatcher : Drop Period(2)
11/04/2012 16:22:44 ** setdispatcher : PKTInterval(20)
11/04/2012 16:22:44 ** setdispatcher : Restricted Redirect ON
11/04/2012 16:22:44 ** setdispatcher : Logout automatically when Infobox is closed ( OFF)
11/04/2012 16:22:44 ** setdispatcher : Internet Surfing Break ( OFF)
11/04/2012 16:22:44 ** <=setdispatcher
11/04/2012 16:22:44 ** StartServiceThread: Create Connection Pool
11/04/2012 16:22:44 ** InitialCaptureThread:=>
11/04/2012 16:22:44 ** <=InitialCaptureThread:
11/04/2012 16:22:44 ** Reset All Accounts
11/04/2012 16:22:44 ** InitFailOver=>
11/04/2012 16:22:44 ** InitFailOver: IOCTL_INIT_FAILOVER SUCCESS
11/04/2012 16:22:44 ** <=InitFailOver
11/04/2012 16:22:44 ** EnableDrvBlock: BLOCK_ICMP ENABLED
11/04/2012 16:22:44 ** EnableDrvBlock: IOCTL_CMD_ENABLE_BLOCK_ICMP SUCCESS
11/04/2012 16:22:44 ** EnableDrvBlock: BLOCK_UDP ENABLED
11/04/2012 16:22:44 ** EnableDrvBlock: IOCTL_CMD_ENABLE_BLOCK_UDP SUCCESS
11/04/2012 16:22:44 ** EnableDrvDP: IOCTL_CMD_ENABLE_DEBUG SUCCESS, debug_level=1
11/04/2012 16:22:44 ** EnableDrvDP: IOCTL_CMD_DEBUG_PATH_INIT SUCCESS
11/04/2012 16:22:44 ** InitAllowIPTable: IOCTL_CMD_ALLOWED_IP_INIT SUCCESS
11/04/2012 16:22:44 ** read_client_pass ->
11/04/2012 16:22:44 ** read_client_pass: file name=C:\Program Files\FirstSpot\config.ini, session=0
11/04/2012 16:22:44 ** <- read_client_pass
11/04/2012 16:22:44 ** read_port_filter ->
11/04/2012 16:22:44 ** <- read_port_filter
11/04/2012 16:22:44 ** read_acl ->
11/04/2012 16:22:44 ** <- read_acl
11/04/2012 16:22:44 ** ProcURLTrackingRange=>
11/04/2012 16:22:44 ** ProcURLTrackingRange: (INFO) Type[1]
11/04/2012 16:22:44 ** <=ProcURLTrackingRange
11/04/2012 16:22:44 ** read_qos_entry=>
11/04/2012 16:22:44 ** MonitorConnectionNumberThread: =>
11/04/2012 16:22:44 ** MonitorConnectionNumberThread: =>
11/04/2012 16:22:44 ** PipeListenThread=>
11/04/2012 16:22:44 ** DeviceNotifyDB=>
11/04/2012 16:22:44 ** DeviceNotifyDBLogin=>
11/04/2012 16:22:44 ** ObtainHttpReportThread=>
11/04/2012 16:22:44 ** ObtainClientBlReportThread=>
11/04/2012 16:22:44 ** ObtainBWReportThread=>
11/04/2012 16:22:44 ** <=read_qos_entry
11/04/2012 16:22:44 ** indicate_subnetmask: IOCTL_CMD_GET_SUBNETMASK SUCCESS, sm.smask={255.255.255.0}
11/04/2012 16:22:44 ** Filter Initialized
11/04/2012 16:22:44 ** InitOtherSiteClientFlt Initialized
11/04/2012 16:22:44 ** init_uatoken=>
11/04/2012 16:22:44 ** init_uatoken: Ignore to Init
11/04/2012 16:22:44 ** <=init_uatoken
11/04/2012 16:22:44 Bandwidth Throttle (Overall Upload Limit:(0)KB/s Overall Download Limit:(0)KB/s)
11/04/2012 16:22:46 ** AddPassiveLoginMAC=>
11/04/2012 16:22:46 ** AddPassiveLoginMAC: IOCTL_CMD_PL_MAC_RESET SUCCESS
11/04/2012 16:22:46 ** <=AddPassiveLoginMAC
11/04/2012 16:22:46 ** StartServiceThread: Trial Edition
11/04/2012 16:22:46 <------ batch_fP_RetValue stats : 0.
11/04/2012 16:22:46 ** StartFirstSpot: no Batch File or Failed the execution
11/04/2012 16:22:46 ** StartFirstSpot: MonitorPMem Thread Created
11/04/2012 16:22:46 ** Service: FirstSpot starts successfully.
11/04/2012 16:22:46 ** MonitorFSR=>
11/04/2012 16:22:46 ** MonitorPMem=>

[trialuser]

Hi Alan,

Pretty sure that I have worked out when this happens if not exactly the why and what to do aboutt it ..

It looks like it is as the Disconnect in X box comes up.
I tried the whole thing again with the same results but kept a close eye on when exactky it changed to be the Firstspot server address - As soon as the Disconnect warning box came up it swapped to hiding the client address behind the server address and continued to NAT the client as long as the box was on the clients screen. There is an X on the disconnect warning (hadnt noticed that before) and as soon as I closed the warning by hitting the X the Firstspot server stopped Natting the client.
I am not sure on why there is an interaction between the NAT behaviour and the disconnect warning but more importantly I need to somehow disable this behaviour before this will suit the operational requirement that we have.

The setup at the moment has the "Enable Disconnect Reminder" unchecked under the UI customization page but I still get the warning on the client - is there somewhere else that I need to turn this off ?

Or any other ideas on how to stop it hiding the access behind the server even for that short period before it disconnects the client etc ?

[alan]

Please go to Configuration Manager -> In-browser Message, select Disabled, and then restart FirstSpot.
_________________
~ Patronsoft Limited ~

[trialuser]

Hi,

It doesnt look like I can do this ? It seems like the option on the Configuration Manager page just relates to any Operator accounts that are there. At the moment I am just configuring using the default Firstspot admin account which seems to have rights to disable the window by default ?

[alan]

Can you just login Configuration Manager using the original firstspot account?
_________________
~ Patronsoft Limited ~

[trialuser]

Hi Alan,

Yes, at the moment the only account on the unit is the default firstspot admin account. I am using this to make all changes.

[alan]

Actually, I mean you go to the In-Browser Message tab (category), not the Configuration Manager tab.
_________________
~ Patronsoft Limited ~

[trialuser]

Hi Alan,

that seems to have solved it !
The client obviously doesnt get the disconnect warning now which is a shame but the NAT doesnt kick in at all now which is the main thing.

Can you possibly raise the problem with the NAT & Disconnect warning part to see if they can come up with a fix that allows the use of the disconnect warning longer term?
In the short term this is not a show stopper for us so many thanks for your help and I will carry on testing.