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Redirect to Paypal Not working
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Tue Nov 15, 2011 8:16 pm    
Post subject: Redirect to Paypal Not working

im running V7 on windows XP pro s3
I have the system setup as user/pass & scratch card.
users can register for a new account. they get 5minutes of access automatically.
however, when they go to pay in the cart i have paypal setup. the redirect page with the submit button to paypal. always times out and dosen't show the paypal login page etc.

heres the weird thing. it was working for a while, but paypal wasen't updating accounts with the info. But it has now stopped even getting to paypal.
the internet is working on the server computer.

also, if I create an account on the config manager then login with it on a client the internet works fine.
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alan
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Joined: 26 Sep 2003
Posts: 4435

PostPosted: Wed Nov 16, 2011 8:18 am    
Post subject:

What browser are you using the client side? Can you change browser and see whether the same issue persists?

Try to press F5 again after the error. Also, please use command nslookup (issued in the client side) to confirm whether the DNS is working correctly.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Wed Nov 16, 2011 8:19 am    
Post subject:

Also regarding the user account not being updated, please check out http://patronsoft.com/forum/viewtopic.php?t=2058
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Mon Nov 21, 2011 4:04 pm    
Post subject:

I have tried in both Chrome 15 and IE 9

nslookup on client side:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Peter>nslookup
Default Server: firstspot.org
Address: 10.20.7.1

>
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Nov 21, 2011 4:10 pm    
Post subject:

Please issue:
Code:
nslookup www.paypal.com

and post the output here.
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Mon Nov 21, 2011 4:26 pm    
Post subject:

I suspect this has to do with the fact that my exception free websites are not working because I see in the _official file that paypal is in there. (I have not edited it)

however, if I add my own in the config manager (they show up correctly in the other .txt file) i still cannot access them.

perhaps the official exception to paypal is not working?
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Nov 21, 2011 4:30 pm    
Post subject:

The official exception free website list should work. Also, PayPal should work well using the default FirstSpot setting, so please try to revert any change you make.

Also, please issue the above nslookup command in the client side and post the result here.
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Mon Nov 21, 2011 4:43 pm    
Post subject:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Peter>nslookup www.paypal.com
Server: firstspot.org
Address: 10.20.7.1

Non-authoritative answer:
Name: active-www.paypal.com
Addresses: 173.0.84.2
66.211.169.2
66.211.169.14
66.211.169.65
66.211.169.74
Aliases: www.paypal.com
www.paypal.com.akadns.net
wlb.paypal.com.akadns.net


C:\Users\Peter>



is there a resort to default settings option?
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Mon Nov 21, 2011 4:46 pm    
Post subject:

Ive backed up my user table, im reinstalling first spot
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Nov 21, 2011 4:49 pm    
Post subject:

Your DNS looks okay.

For Exception Free Websites, you can:

1) make sure you didn't change AllowedHostsKeywords_official.txt and AllowedHostsIps_official.txt

2) delete all the setting under Configuration Manager -> Exception Free Websites

As for your problem, did you press F5 (refresh) after the redirect problem? Also, can you retest using IE9 with compatability button pressed?
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Mon Nov 21, 2011 5:14 pm    
Post subject:

ok. so reinstalling firstspot seems to have solved the paypal redirection problem.

my next issue.

im selling 30 days of access, I can pay for it now on paypal, and it works. but it is updating their account to 30 days from now but the year is the year 2000. rather than 2011 and therefore the account is deemed expired.
my servers clock and date is correct but first spot seems to have the date wrong...
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Mon Nov 21, 2011 5:15 pm    
Post subject:

the plan is set :

conditions to suspend this account:

after : 30 days
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Mon Nov 21, 2011 5:24 pm    
Post subject:

I see that the self sign up init has that as the setting. testing now,
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Mon Nov 21, 2011 5:36 pm    
Post subject:

my server is still not properly receiving the return message from paypal.

I am using no-ip.org to handle my dynamic IP at the moment, and have it setup in my creditcard controls. and have a Port forward setup on my router.

marsonic.no-ip.org
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peterkd



Joined: 15 Nov 2011
Posts: 25

PostPosted: Mon Nov 21, 2011 5:39 pm    
Post subject:

it says unknown yet in the payment status indicators.
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