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  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Fri Apr 12, 2013 7:12 am   Subject: Buy more bandwidth option problems
Hi Alan,

We will upgrade ASAP provided that the maintenance is included. Please confirm the price.
  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Thu Apr 11, 2013 8:04 pm   Subject: Buy more bandwidth option problems
Hi Alan,

We have no issue upgrading provided that this also includes 12 months maintenance.
  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Mon Apr 08, 2013 8:51 am   Subject: Buy more bandwidth option problems
IS there no way of changing the url within the Configuration manager? As far as we know, no customizations have been made.
  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Mon Apr 08, 2013 8:49 am   Subject: Buy more bandwidth option problems
Is there no way of changing it in the configuration?
  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Mon Apr 08, 2013 8:43 am   Subject: Buy more bandwidth option problems
Hi Alan,

When you click on the Purchase more bandwidth the URL it takes us to is the following;

http://firstspot.org:8080/bandwidth/Login.aspx

Is this correct?
  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Fri Apr 05, 2013 12:00 pm   Subject: Buy more bandwidth option problems
Hi Alan,

Not sure how this will help us.
  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Tue Apr 02, 2013 11:16 am   Subject: Buy more bandwidth option problems
When we click on the purchase more bandwidth it just gives us Internet Explorer cannot display the webpage
  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Tue Apr 02, 2013 10:45 am   Subject: Buy more bandwidth option problems
Well thats is going to take some time to get authorized. I really need to find out what the issue is to justify upgrading the product.
  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Tue Apr 02, 2013 7:54 am   Subject: Buy more bandwidth option problems
6.0.6
  Topic: Buy more bandwidth option problems
Rdosramos

Replies: 18
Views: 48369

PostForum: Pre-sales Support Forum   Posted: Thu Mar 28, 2013 1:13 pm   Subject: Buy more bandwidth option problems
Hi all,

We have an issue where the end users are unable to purchase more bandwidth from the firstspot site.

The following error occurs
Internet Explorer cannot display the webpage

We had t ...
  Topic: Users unable to login
Rdosramos

Replies: 3
Views: 12188

PostForum: Pre-sales Support Forum   Posted: Wed Mar 13, 2013 8:19 pm   Subject: Users unable to login
Thanks Alan, will check it out. might be on the router but I will ony be able to check later.

Will keep you posted.
  Topic: Users unable to login
Rdosramos

Replies: 3
Views: 12188

PostForum: Pre-sales Support Forum   Posted: Wed Mar 13, 2013 12:53 pm   Subject: Users unable to login
HI All,

We had a server crash a few days ago and reloaded the server, via backup, to a new server. We configured the NIC's the same way as per the older server.

We got First Spot software up an ...
 
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