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  Topic: Authentication Problems
mark atkins

Replies: 1
Views: 14226

PostForum: Pre-sales Support Forum   Posted: Tue Jul 01, 2014 7:26 pm   Subject: Authentication Problems
Hi support

We have a number of devices that use passive mac accounts so that they are automaticly given access to the internet. This issue we are having is that they seam to be dropping there sessi ...
  Topic: Firstspot server - Slow to reload services
mark atkins

Replies: 15
Views: 96847

PostForum: Pre-sales Support Forum   Posted: Thu Jun 12, 2014 11:52 am   Subject: Firstspot server - Slow to reload services
task manager for a quick look. Trying to setup long term monitoring.
  Topic: Firstspot server - Slow to reload services
mark atkins

Replies: 15
Views: 96847

PostForum: Pre-sales Support Forum   Posted: Thu Jun 12, 2014 11:48 am   Subject: Not the issue
Right

The nat problem was not the issue but we did notice a increase in performance. Anyway what has become apparent is that we are seeing that the memory on the server is increasingly being used ...
  Topic: Firstspot server - Slow to reload services
mark atkins

Replies: 15
Views: 96847

PostForum: Pre-sales Support Forum   Posted: Mon Jun 09, 2014 11:48 am   Subject: Slowness
I think i have found the issue.

I have stopped using nat on the server and now rely on the external firewall to manage connection. This dropped the servers memory usage dramticly and it has sped up ...
  Topic: Firstspot server - Slow to reload services
mark atkins

Replies: 15
Views: 96847

PostForum: Pre-sales Support Forum   Posted: Fri Jun 06, 2014 8:51 am   Subject: Slowness
HI

I did the ping and nslookup test and got a response back instantly. I took some screenshots of what happens when a user tried for 24 hours access.

The server utilisation is around 5 to 15 % a ...
  Topic: V8
mark atkins

Replies: 0
Views: 38247

PostForum: Pre-sales Support Forum   Posted: Wed May 28, 2014 9:11 pm   Subject: V8
What is the current status of the V8 beta.

Is it in any state to be used in production.
  Topic: IP-based Session
mark atkins

Replies: 1
Views: 17755

PostForum: Pre-sales Support Forum   Posted: Tue May 27, 2014 7:46 pm   Subject: IP-based Session
Hi support

We currentl use mac based auth for our users as this allows long term users to have automatic logon. I was hoping to move to ip based auth but would users have to re authenticate on each ...
  Topic: Firstspot server - Slow to reload services
mark atkins

Replies: 15
Views: 96847

PostForum: Pre-sales Support Forum   Posted: Tue May 27, 2014 11:58 am   Subject: Slowness
Hi support

I need some more help in looking into our setup. The issue we are having is that we have a24 hour free acces plan setup and this works fine and redirects to the main organsations website ...
  Topic: Firstspot server - Slow to reload services
mark atkins

Replies: 15
Views: 96847

PostForum: Pre-sales Support Forum   Posted: Fri Apr 11, 2014 1:47 pm   Subject: Firstspot server - Slow to reload services
can i send it via email please
  Topic: Firstspot server - Slow to reload services
mark atkins

Replies: 15
Views: 96847

PostForum: Pre-sales Support Forum   Posted: Fri Apr 11, 2014 12:52 pm   Subject: Firstspot server - Slow to reload services
HI

This is not on vmware but a 16core prolient ml360 g6 server. One CPu always runs near 100%
  Topic: Firstspot server - Slow to reload services
mark atkins

Replies: 15
Views: 96847

PostForum: Pre-sales Support Forum   Posted: Thu Apr 10, 2014 9:25 am   Subject: Firstspot server - Slow to reload services
Hi All

OUr firstpot server is taking ages to reinitialise the service after reboot. It can take upto 10 minutes. The server is a 8 core high end server but it looks like firstspot is maxing out jus ...
  Topic: Suspended Accounts
mark atkins

Replies: 1
Views: 12343

PostForum: Pre-sales Support Forum   Posted: Thu Oct 17, 2013 8:34 pm   Subject: Suspended Accounts
Hi all

What is the best way to remove suspended accounts daily.

Just suspended accounts.
  Topic: User Accounts
mark atkins

Replies: 1
Views: 13028

PostForum: Pre-sales Support Forum   Posted: Tue Apr 02, 2013 12:07 pm   Subject: User Accounts
Hi all

Is there a way of putting another field on the user account page for system admin to insert notes about the user. E.g. to tag users or mac address that have registered.
  Topic: Redirect - disabled or inactive accout / no credit
mark atkins

Replies: 3
Views: 20148

PostForum: Pre-sales Support Forum   Posted: Fri Nov 09, 2012 3:10 pm   Subject: Redirect - disabled or inactive accout / no credit
what i am seeing is that when a account is disbaled with mac-binding on the user is displayed a screen saying the account is disbled. there is no way of getting of that screen. Now i have auto delete ...
  Topic: Redirect - disabled or inactive accout / no credit
mark atkins

Replies: 3
Views: 20148

PostForum: Pre-sales Support Forum   Posted: Fri Nov 09, 2012 3:01 pm   Subject: Redirect - disabled or inactive accout / no credit
Hi all

Is there a way of havign a redirect to the main page when a account is disabled or inactive.

We have devices that become suspended and there is no way for the user to get back to the mai ...
 
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