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  Topic: Clients cannot access Internet
mbarham

Replies: 1
Views: 8341

PostForum: Pre-sales Support Forum   Posted: Tue Dec 06, 2011 4:40 pm   Subject: Clients cannot access Internet
FirstSpot Version 5.1.5. Firstspot PC can access the Internet just fine. No users (anonymous mode only) can access the Internet. I see them connected, they see the login page, and click login. Fro ...
  Topic: Clients Cannot access the Internet
mbarham

Replies: 11
Views: 43015

PostForum: Pre-sales Support Forum   Posted: Mon Nov 17, 2008 3:53 pm   Subject: Clients Cannot access the Internet
We installed the trial 5.1.5 on a clean machine and it works. We just need new license key to activate the software. How do we go about getting the key with our maintenance contract?
  Topic: Clients Cannot access the Internet
mbarham

Replies: 11
Views: 43015

PostForum: Pre-sales Support Forum   Posted: Mon Nov 17, 2008 2:05 pm   Subject: Clients Cannot access the Internet
I have checked the offloading and the command output is as follows:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Portal>netsh int ...
  Topic: Clients Cannot access the Internet
mbarham

Replies: 11
Views: 43015

PostForum: Pre-sales Support Forum   Posted: Fri Nov 14, 2008 8:16 pm   Subject: Clients Cannot access the Internet
Client ipconfig /all

Microsoft Windows XP -FirstSpot ipconfig /all

Microsoft Windows XP -config.ini

;
; Description : FirstSpot setting ini file
;
; Filename : config.ini
;
; Copy ...
  Topic: Clients Cannot access the Internet
mbarham

Replies: 11
Views: 43015

PostForum: Pre-sales Support Forum   Posted: Fri Nov 14, 2008 2:37 pm   Subject: Clients Cannot access the Internet
All exception free sites are fine. Users get an IP address, just cannot access non-free websites. They get a page cannot be displayed, ie: DNS issue. They CAN resolve sites using NSLookup.
  Topic: Clients Cannot access the Internet
mbarham

Replies: 11
Views: 43015

PostForum: Pre-sales Support Forum   Posted: Fri Nov 14, 2008 12:44 pm   Subject: Clients Cannot access the Internet
Ive restarted RRAS and received no errors. Still no change in access for my clients. NSLookups work fine, but they receive the Page cannot be displayed error upon trying to access the Internet.
...
  Topic: Clients Cannot access the Internet
mbarham

Replies: 11
Views: 43015

PostForum: Pre-sales Support Forum   Posted: Thu Nov 13, 2008 6:04 pm   Subject: Clients Cannot access the Internet
I have a FirstSpot installation that has been working for over 3 years now. My ISP had me cahnge the IP address of my cable modem, and now no clients can access the Internet. They receive an IP addr ...
 
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