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  Topic: Paypal issue
paulm

Replies: 7
Views: 57021

PostForum: Pre-sales Support Forum   Posted: Mon Nov 19, 2018 8:34 am   Subject: Paypal issue
Ok I now have confirmed all ports are open and my router is correctly configured with my isp

Over the week end I had several sign ups with the same result when you go to the account all that there ...
  Topic: Paypal issue
paulm

Replies: 7
Views: 57021

PostForum: Pre-sales Support Forum   Posted: Thu Nov 15, 2018 10:33 am   Subject: Paypal issue
Hi the problem seems to be no FirstSpot\log\txn.log file exists
the ports are open and the external ip is correct i have contacted my ISP to see if they have the ports closed.
  Topic: Paypal issue
paulm

Replies: 7
Views: 57021

PostForum: Pre-sales Support Forum   Posted: Wed Nov 14, 2018 6:34 pm   Subject: Paypal issue
i have deleted my plans changed from legacy mode etc and now created new in the shopping cart and my clients can buy form the cart but PayPal is still not activating the account or changing the accoun ...
  Topic: Paypal issue
paulm

Replies: 7
Views: 57021

PostForum: Pre-sales Support Forum   Posted: Tue Nov 13, 2018 9:36 am   Subject: Paypal issue
Hi new version was installed for two reasons
1 ssl certificate problems for new customers
2 because PayPal was not working and you said i should upgrade
  Topic: Paypal issue
paulm

Replies: 7
Views: 57021

PostForum: Pre-sales Support Forum   Posted: Mon Nov 12, 2018 11:03 am   Subject: Paypal issue
Hi i upgraded to the latest vermin about two months ago, and fully updated our server, the biggest issue that we were having with the older version was that the PayPal link was not activation the acco ...
  Topic: Connection cutting
paulm

Replies: 3
Views: 36476

PostForum: Pre-sales Support Forum   Posted: Thu Sep 13, 2018 3:34 pm   Subject: Connection cutting
Hi I have several clientd now complaining ( and I have seen this myself) that there connection cuts after 10 mins that is to say they get the message that the have no internet conection (Windows inter ...
  Topic: ssl certificates
paulm

Replies: 5
Views: 42462

PostForum: Pre-sales Support Forum   Posted: Mon Sep 10, 2018 8:08 am   Subject: ssl certificates
Ok thank you the more i have checked it out the problem seems mainly to be coming from windows 10 machines, and once the security alert is up it is very difficult to get past i have tried the http rou ...
  Topic: ssl certificates
paulm

Replies: 5
Views: 42462

PostForum: Pre-sales Support Forum   Posted: Sun Sep 09, 2018 4:01 pm   Subject: ssl certificates
Hi since i posted the original message i am having a lot more complaints that people can't get the log on page to activate this is coming from regular users who have been customers for years so i am c ...
  Topic: ssl certificates
paulm

Replies: 5
Views: 42462

PostForum: Pre-sales Support Forum   Posted: Sat Sep 01, 2018 4:31 pm   Subject: ssl certificates
Hi i am having a problem with a number of clients who's computers refuse to pick up the log on page, as is is dangerous and its certificate does not match etc and no matter what you cannot get the lo ...
  Topic: user page
paulm

Replies: 1
Views: 27055

PostForum: Pre-sales Support Forum   Posted: Fri Aug 31, 2018 8:37 am   Subject: user page
hi just manually added a user and this is the message I'm cuddly got on the used page and it had not added the client

win10 v8.1.105
Advanced Edition

above the user box
Warning: odbc_connect() ...
  Topic: max thoughput
paulm

Replies: 1
Views: 26733

PostForum: Pre-sales Support Forum   Posted: Mon Aug 27, 2018 9:40 am   Subject: max thoughput
Hi i am trying the latest version, we have 600mbs soon to be 1GBs
DSL what is the max through put / speed of and individual account
as even with no throttling set it seems that firstspot is restrict ...
  Topic: Trial version
paulm

Replies: 1
Views: 26377

PostForum: Pre-sales Support Forum   Posted: Fri Aug 24, 2018 8:31 am   Subject: Trial version
Hi downloaded trial for a Test to see what v8 was like, can I carry on customising this trial until I pay for my upgrade from v7 or will I have to re instal the full version, also after installation m ...
  Topic: reduced functionality mode

paulm

Replies: 1
Views: 23370

PostForum: Pre-sales Support Forum   Posted: Fri Jul 20, 2018 8:52 am   Subject: reduced functionality mode

hi i have been running firstspot for years and it works well, last night during a routine reset of the system, when we restated the server, all we get is reduced functionality mode, yes its xp and yes ...
  Topic: Credit card gateway change
paulm

Replies: 3
Views: 19037

PostForum: Pre-sales Support Forum   Posted: Fri Feb 03, 2017 3:18 pm   Subject: Payment gate way syntax
Hi please can you just confirm the syntax of the gateway
is this correct http://myexternal ip:5789
or should it be
http://.myexternal ip:5789
as i can't seem to get it working at the moment
th ...
  Topic: intermittent disconect
paulm

Replies: 1
Views: 8961

PostForum: Pre-sales Support Forum   Posted: Thu Jan 29, 2015 10:30 am   Subject: intermittent disconect
Intermittent disconnect i am working remotely on the firstspot server from within the user net every 2.5 mins the desktop connection is broken and immediately resets its self
 
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