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stanran



Joined: 11 May 2011
Posts: 2
Location: Bahamas

PostPosted: Sat Jun 04, 2011 1:35 am    
Post subject: voip

i want to know how do i get my voip services to wok
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Jun 06, 2011 4:47 am    
Post subject:

FirstSpot doesn't distinguish between applications, so it should work any application (including VoIP). Just make sure the client login FirstSpot first via the web-based login (i.e. captive portal) and the Internet access should be fine.
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stanran



Joined: 11 May 2011
Posts: 2
Location: Bahamas

PostPosted: Tue Jun 07, 2011 6:55 am    
Post subject:

ok the client is using like a vontage box i used the passive login to Authenticate with mac address an it allows them to connect to the internet no problem trough the Ethernet port but the voice is not working how do i get it to work
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Tue Jun 07, 2011 8:27 am    
Post subject:

Please try:

1) make sure you didn't enable "Port Filtering" within FirstSpot

2) you might need to turn off FirstSpot NAT as a test. Please refer to chapter 3 of firstspot_guide.pdf for instruction.
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