Passwords for imported accounts do not work

[globespan]

Hi,
All the accounts were successfully imported into FirstSpot from Antamedia, however the passwords for the accounts do not work.
Please advise.



Thanks,

[alan]

Try to encrypt the password using command line program encrypt_pwd.exe first before import.
_________________
~ Patronsoft Limited ~

[globespan]

Hi Alan,
does this work for the entire userdata.csv file?



Thanks

[alan]

No. Try to run encrypt_pwd.exe in the command line once and you should understand the process. You need to grab the text output of encrypt_pwd.exe and put it in the .csv file.

Alternatively, maybe you can simply change password format to clear text. Refer to http://patronsoft.com/forum/viewtopic.php?t=2066 for more information.

BTW, you can also use FirstSpot API to create FirstSpot users. Refer to chapter 10 of firstpot_guide.pdf for details.
_________________
~ Patronsoft Limited ~

[globespan]

Hi Alan,
When i run the command i get the following
C:\Program Files (x86)\FirstSpot\dispatcher>encrypt_pwd.exe
usage : encrypt_pwd <input>

From what I understand with this is that i need to put the csv file as the input and then copy the output and put that in the csv, but where in the csv do i put this?
Could you give me a bit more details on how exactly this command is used and where in the csv do i need to put the output?

thanks,

[alan]

Again, it maybe easier to switch the password encoding (password offloading) to clear text format instead of re-import. Please refer to the above link for instruction.
_________________
~ Patronsoft Limited ~

[globespan]

Hi Alan,
This is working now, thanks for the help.