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Firstspot is blocking our website but displays all others no

 
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stevelarson



Joined: 22 Feb 2011
Posts: 6
Location: Minnesota

PostPosted: Fri Dec 21, 2012 7:02 pm    
Post subject: Firstspot is blocking our website but displays all others no

We are a resort hotel. Guests cannot access our hotel website via the wireless network. I can access it from the FirstSpot server.

When I ping from the client side all other addresses resolve correctly but ours resolves to the FirstSpot server address.

Any suggestions?
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Thu Dec 27, 2012 5:32 am    
Post subject:

Maybe due to Login Page URL?

BTW, we suggest you upgrade to the current v7 soon in order to take advantage of new update like iOS6 support. To upgrade, please visit http://patronsoft.com/firstspot/buy_now_2.html to complete the purchase. Thank you in advance.
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~ Patronsoft Limited ~
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naladar



Joined: 04 Feb 2013
Posts: 4

PostPosted: Mon Feb 04, 2013 9:21 pm    
Post subject: URL issue

Try going to Categories > Instant Keywords:

In the Default DNS Suffix setting I would be willing to bet you listed your hotels DNS suffix? Like if your web site is Motel6.com, you would want to put something else in that box as you would not be able to get to "Motel6.com" if that setting is in there. I recommend just the default. It is working for us currently Smile
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