| View previous topic :: View next topic |
| Author |
Message |
watthehuh
Joined: 17 Feb 2013
Posts: 2
Location: Malaysia
|
 Posted: Sun Feb 17, 2013 12:05 am
Post subject: Windows 8 |
|
|
Hi there,
I encountered issues for when users running windows 8 login, they are not able to view websites. And heavy sites like yahoo.com is also having trouble to load...
Thank you. |
|
| Back to top |
|
 |
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Mon Feb 18, 2013 5:06 am
Post subject: |
|
|
What FirstSpot version are you currently using? Are you an existing customer?
_________________
~ Patronsoft Limited ~ |
|
| Back to top |
|
|
watthehuh
Joined: 17 Feb 2013
Posts: 2
Location: Malaysia
|
Posted: Mon Feb 18, 2013 10:54 am
Post subject: |
|
|
I am using the latest version of FirstSpot and I am a current customer. I am travelling now and not able to call in for support.
We have a new user with Windows 8 and is having issues with firstspot.
The user logs in but all pages is not able to load. The machine in question is a brand new machine from Acer. He is able to download microsoft updates, and perform other things when connected to the first spot wifi but he is unable to browse the internet with any browser after logging in.
It just says unable to connect/website not available.
User tried yahoo.com and google.com .
Also sometimes after logging in, the browser loads the pages but not fully.
After completing the partial load of the webpages, the machine is not able to connect to any websites anymore after that. User has to restart his machine to repeat the process above again.
Thank you.
I am performing some troubleshooting my side as well. I will update you if I find a cause. |
|
| Back to top |
|
|
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Tue Feb 19, 2013 5:06 am
Post subject: |
|
|
We test IE10 (desktop version) on Windows 8 client, and it works fine.
Nevertheless, we do encounter issue seeing FirstSpot login page for IE10 (metro Win8 version), though once you login through other browser (e.g. IE10 desktop version, Chrome), everything works fine afterwards.
We will investigate the IE8 (metro win8 version) issue.
_________________
~ Patronsoft Limited ~
Last edited by alan on Tue Feb 19, 2013 5:53 am; edited 3 times in total |
|
| Back to top |
|
|
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Tue Feb 19, 2013 5:43 am
Post subject: |
|
|
Upon further testing, we find out that once you uncheck "Enable Protected Mode" (under Internet Options -> Security), IE10 (Metro Win 8 version) will work now.
_________________
~ Patronsoft Limited ~ |
|
| Back to top |
|
|
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Tue Feb 19, 2013 11:06 am
Post subject: |
|
|
Currently, even with "Enable Protected Mode" checked, FirstSpot still works. So we are still trying to hunt down root cause of the original issue.
_________________
~ Patronsoft Limited ~ |
|
| Back to top |
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
|
Powered by phpBB © 2001, 2005 phpBB Group
| |
Search
Profile
Log in
Register
