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multinet
Joined: 28 Nov 2004 Posts: 34 Location: France
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Posted: Sun Apr 03, 2005 9:34 pm Post subject: May be a BUG when windows is switching to summer time |
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Hello to the team !
I believe but i'm not sure that firstpost as a bug when windows is switching automaticaly to the correct time (in France we have done a GMT+2 last week)
Indeed all bulk account i've created to be activated at the first login does not run with the message 'this account as not been activating, please contact your administrator'
in the log i've that :
03/04/2005 23:23:41 ** <- ClientThread(1712)
03/04/2005 23:23:52 ** FSAuth: Authenticate[u01-30min]
03/04/2005 23:23:52 ** PipeProcessThread(932) ->
03/04/2005 23:23:53 ** <- PipeProcessThread(932)
03/04/2005 23:23:53 ** ReadStatusFromDB2: login retry[Unlimit], Expire After [1]day(s), Start Mode[Active at the user first login]
03/04/2005 23:23:53 ** ReadStatusFromDB2: Start Date[Sun Apr 03 23:23:18 2005]
03/04/2005 23:23:53 ** ReadStatusFromDB2: Expire Date[N/A]
03/04/2005 23:23:53 ** ReadStatusFromDB2: login retry[Unlimit], Expire After X day(s)[N/A], Start Mode[Active at the user first login]
03/04/2005 23:23:53 ** ReadStatusFromDB2: Start Date[Sun Apr 03 23:23:18 2005]
03/04/2005 23:23:53 ** ReadStatusFromDB2: Expire Date[Tue Apr 05 00:23:18 2005
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03/04/2005 23:23:53 ** Authenticate: sdate[Mon Apr 04 00:23:18 2005]
03/04/2005 23:23:53 ** Authenticate: now[Sun Apr 03 23:23:53 2005]
03/04/2005 23:24:21 ** NServiceListenThread: Listening to NService
As you can see the sdate is the CORRECT time and the now is the previous time.
In windows setting i've checked the box for summer time.
If I uncheck this box and I set manualy the correct time all is running.....
So a bug ? |
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multinet
Joined: 28 Nov 2004 Posts: 34 Location: France
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Posted: Sun Apr 03, 2005 9:36 pm Post subject: oupppsss |
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ERROR in the previous message
the sdate IS NOT the correct time that's why the account is not activated at the time the user log in.
But the problem is still the same! |
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jason Forum facilitator
Joined: 30 Nov 2004 Posts: 95 Location: Hong Kong
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Posted: Mon Apr 04, 2005 2:59 am Post subject: |
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Hi Multinet,
May i know what version of firstspot you are using?
I guess this bug has been identified and was fixed in version 3.0.2 (please refer to the version log http://www.patronsoft.com/forum/viewtopic.php?t=381 ). We will send you an email on how to download the fixed version.
Please let me know is there is still any problem
Jason _________________ ~ Patronsoft Limited ~ |
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multinet
Joined: 28 Nov 2004 Posts: 34 Location: France
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Posted: Mon Apr 04, 2005 1:06 pm Post subject: oups! |
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Hi,
Indeed i didn't have a look to firstspot release ! i'm still with 3.0.1 !
I'm sure that the 3.0.4 will correct my bug but i wonder if it is obligatory to unintall previous version before installing new 3.0.4 (because of parameters and client accounts) ?
Another question : is the 3.x (x=1 and over) only eligible to licence with contract maintenance ?
Thanks a lot
Have a good day |
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truzicka
Joined: 03 Jun 2004 Posts: 5 Location: Vancouver BC
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Posted: Mon Apr 04, 2005 1:26 pm Post subject: May be a BUG when windows is switching to summer time |
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We experienced the same problem, running V3.01. Can you please send me the link to V3.02. Also last night I tried upgrading to v3.11 but my 3.01 licence key comes up as invalid. Is this not an upgrade we can use? The key we purchased simply states v3 |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Tue Apr 05, 2005 4:17 am Post subject: |
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Multinet, you need to reinstall FirstSpot to upgrade. Refer to "Upgrade/Migration issues" section in Chapter 5 of firstspot_guide.pdf for details. All v3 customers (with or without maintenance are eligible for all 3.x)
truzicka, we have change the license key in v3.1.x ( see http://www.patronsoft.com/forum/viewtopic.php?t=381 ). We will send you a link to download the latest v3.0.x. _________________ ~ Patronsoft Limited ~ |
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multinet
Joined: 28 Nov 2004 Posts: 34 Location: France
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Posted: Wed Apr 06, 2005 9:16 pm Post subject: how to get new licence jey |
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Thanks alan for your answer.
So if i have understand as a standart user i'm able to download lastest v3.1.x and you will send me a new licence key.
Am I right ? |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Thu Apr 07, 2005 1:02 am Post subject: |
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multinet, yes you are right. _________________ ~ Patronsoft Limited ~ |
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