Trial Problem

AlanJones · Joined: 17 Jan 2006 Posts: 7 Location: London

Hi,

I've installed FirstSpot on a PC runnig XP pro SP2 lastest patches, the software installed OK and appears to be running correctly.

I've connected a client via a crossover cable and have got an IP address OK but cant connect to the welcome screen, the browser just sits there displaying the 'opening page...' message - for ages - doesn't time out.

I've read the rtf about the offloading issue and changed the settings on the interface (using an NVIDIA chipset with the interface on the mainboard) - no change.

Any other advice?

Many thanks.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Please post the following from the client side:

1) issue:

nslookup
set d2
apple.com

2) ipconfig/all output
_________________
~ Patronsoft Limited ~

AlanJones · Joined: 17 Jan 2006 Posts: 7 Location: London

NSLOOKUP output:-
DNS request timed out.
timeout was 2 seconds.
Default Server: UnKnown
Address: 10.20.7.1

> > Server: UnKnown
Address: 10.20.7.1

------------
SendRequest(), len 49
HEADER:
opcode = QUERY, id = 2, rcode = NOERROR
header flags: query, want recursion
questions = 1, answers = 0, authority records = 0, additional = 0

QUESTIONS:
apple.com.adelphi.cookson.co.uk, type = A, class = IN

------------
DNS request timed out.
timeout was 2 seconds.
timeout (2 secs)
------------
SendRequest(), len 27
HEADER:
opcode = QUERY, id = 3, rcode = NOERROR
header flags: query, want recursion
questions = 1, answers = 0, authority records = 0, additional = 0

QUESTIONS:
apple.com, type = A, class = IN

------------
DNS request timed out.
timeout was 2 seconds.
timeout (2 secs)

IPCONFIG output:-

Windows IP Configuration

Host Name . . . . . . . . . . . . : NBJONESA

Primary Dns Suffix . . . . . . . : adelphi.cookson.co.uk

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : adelphi.cookson.co.uk

firstspot.org

cookson.co.uk

co.uk

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network Connection

Physical Address. . . . . . . . . : 00-0E-35-8C-2D-E8

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : firstspot.org

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-0E-7B-D2-F3-26

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.20.7.156

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.20.7.1

DHCP Server . . . . . . . . . . . : 10.20.7.1

DNS Servers . . . . . . . . . . . : 10.20.7.1

Lease Obtained. . . . . . . . . . : 17 January 2006 14:03:21

Lease Expires . . . . . . . . . . : 19 January 2006 14:03:21

I guess this is some sort of DNS problem?

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Yes, there is problem with DNS request.

Did you install FirstSpot in Windows server OS? Have you installed other DNS server in the same machine?
_________________
~ Patronsoft Limited ~

AlanJones · Joined: 17 Jan 2006 Posts: 7 Location: London

FirstSpot is installed on a Windows XP pro SP2 machine, DNS comes from my Windows 2003 Server Domain controller.

A.

hans · **Forum facilitator** Joined: 14 May 2004 Posts: 63

Can your firstspot machine browser internet?

Is the ISC BIND service running?

Try to post the result of nslookup for the firstspot machine with assisted DNS from 2k3 server.

And the result of nslookup after you set the nslookup server to private address.
_________________
~ Patronsoft Limited ~

AlanJones · Joined: 17 Jan 2006 Posts: 7 Location: London

>>Can your firstspot machine browser internet?
Yes

>>Is the ISC BIND service running?
Yes

Try to post the result of nslookup for the firstspot machine with assisted DNS from 2k3 server.

Default Server: con-ukho-two.adelphi.cookson.co.uk
Address: 192.168.1.15

> > Server: con-ukho-two.adelphi.cookson.co.uk
Address: 192.168.1.15

------------
SendRequest(), len 49
HEADER:
opcode = QUERY, id = 2, rcode = NOERROR
header flags: query, want recursion
questions = 1, answers = 0, authority records = 0, additional = 0

QUESTIONS:
apple.com.adelphi.cookson.co.uk, type = A, class = IN

------------
------------
Got answer (130 bytes):
HEADER:
opcode = QUERY, id = 2, rcode = NXDOMAIN
header flags: response, auth. answer, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
apple.com.adelphi.cookson.co.uk, type = A, class = IN
AUTHORITY RECORDS:
-> adelphi.cookson.co.uk
type = SOA, class = IN, dlen = 48
ttl = 3600 (1 hour)
primary name server = con-ukho-two.adelphi.cookson.co.uk
responsible mail addr = alan.jones.cookson.co.uk
serial = 91371
refresh = 600 (10 mins)
retry = 600 (10 mins)
expire = 86400 (1 day)
default TTL = 3600 (1 hour)

------------
------------
SendRequest(), len 41
HEADER:
opcode = QUERY, id = 3, rcode = NOERROR
header flags: query, want recursion
questions = 1, answers = 0, authority records = 0, additional = 0

QUESTIONS:
apple.com.cookson.co.uk, type = A, class = IN

------------
------------
Got answer (117 bytes):
HEADER:
opcode = QUERY, id = 3, rcode = NXDOMAIN
header flags: response, auth. answer, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
apple.com.cookson.co.uk, type = A, class = IN
AUTHORITY RECORDS:
-> cookson.co.uk
type = SOA, class = IN, dlen = 51
ttl = 3600 (1 hour)
primary name server = con-ukho-two.adelphi.cookson.co.uk
responsible mail addr = admin.adelphi.cookson.co.uk
serial = 114
refresh = 900 (15 mins)
retry = 600 (10 mins)
expire = 86400 (1 day)
default TTL = 3600 (1 hour)

------------
------------
SendRequest(), len 33
HEADER:
opcode = QUERY, id = 4, rcode = NOERROR
header flags: query, want recursion
questions = 1, answers = 0, authority records = 0, additional = 0

QUESTIONS:
apple.com.co.uk, type = A, class = IN

------------
------------
Got answer (100 bytes):
HEADER:
opcode = QUERY, id = 4, rcode = NXDOMAIN
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
apple.com.co.uk, type = A, class = IN
AUTHORITY RECORDS:
-> co.uk
type = SOA, class = IN, dlen = 55
ttl = 10800 (3 hours)
primary name server = ns1.nic.uk
responsible mail addr = hostmaster.nominet.org.uk
serial = 1137592896
refresh = 7200 (2 hours)
retry = 300 (5 mins)
expire = 2419200 (28 days)
default TTL = 172800 (2 days)

------------
------------
SendRequest(), len 27
HEADER:
opcode = QUERY, id = 5, rcode = NOERROR
header flags: query, want recursion
questions = 1, answers = 0, authority records = 0, additional = 0

QUESTIONS:
apple.com, type = A, class = IN

------------
------------
Got answer (43 bytes):
HEADER:
opcode = QUERY, id = 5, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 1, authority records = 0, additional = 0

QUESTIONS:
apple.com, type = A, class = IN
ANSWERS:
-> apple.com
type = A, class = IN, dlen = 4
internet address = 17.254.3.183
ttl = 2539 (42 mins 19 secs)

------------
Name: apple.com
Address: 17.254.3.183

And the result of nslookup after you set the nslookup server to private address.

hans · **Forum facilitator** Joined: 14 May 2004 Posts: 63

Can we have VNC access to your server?

You can send your VNC info to firstspot@patronsoft.com.
_________________
~ Patronsoft Limited ~

AlanJones · Joined: 17 Jan 2006 Posts: 7 Location: London

Sorry for the delay, I finally tracked the problem down to a faulty NIC, once replaced the system worked as advertised, I've now started testing.

Many Thanks