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Cordelet
Joined: 14 May 2007
Posts: 2
Location: France
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 Posted: Mon May 14, 2007 10:04 am
Post subject: Users disconnected from Firstspot |
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Hi,
After signup the users received a message saying they will be redirected to their homepage but they are disconnected due to a timeout. The login screen is displayed again and they can't access to Internet !
I deleted the users ans created the profiles again and it works.
Could you please explain why ?
The users are not very glad to pay for a service which doesn't work
Thanks for your help
Best regards
Alain |
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Cordelet
Joined: 14 May 2007
Posts: 2
Location: France
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Posted: Mon May 14, 2007 3:58 pm
Post subject: users disconnected from Firstspot |
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Hi,
I found the solution :
I setup in distpatcher parameters a limit for download an upload transfers (5000 Ko). The counters reset has been set to daily : 1 day.
For me transfer means file transfer using FTP for example.
It seems the content of the visited Webpages are considered like a transfer.
Firstspot dispatcher is shutdown weekly only. So the limit was reached quickly.
I reset the transfers counters and increment the limits.
Now it works fine.
Regards
Alain |
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