Username becoming activated before their time

magadred · Joined: 21 May 2008 Posts: 11

I am running Firstspot in a production network and I am getting occurrences of usernames becoming inactive though they have never been used. Users must enter a username and password in order to get internet access and this is very seemless for the most part except for the random times when I get a user who has used no minutes at all but they are inactive because they have no more minutes.

I have them set up as becoming active at first log in with a certain airtime. For example for two days they get 2880 minutes. and they get suspended 2 days after they are made active. If a username is close to that one with a totally different password is entered by mistake would it activate that username? (Eg wifi001 and wifi002 with wifi001 being sold first. If the customer inadvertantly enters wifi002 even with a wrong password does it get activated?) Basically Activate at login should mean successful login and I am making sure that is what it is.

Thank and Cheers.

magadred · Joined: 21 May 2008 Posts: 11

Any update or insight into this problem? Who can I call for maintenance since I am under the maintenance package?

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Sorry for the late response.

We cannot find your maintenance record. Can you send email to support@patronsoft.com and state the email you use to make your purchase?
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~ Patronsoft Limited ~

magadred · Joined: 21 May 2008 Posts: 11

Was advised to update to latest version of FirstSpot which resolved this as it was a known issue. Thank you. Are there any plans to add any additional payment gateways to the system? Due to location the supported payment modules are not an option and building a custom payment module is not an option at this time. Any plans to add any more options for processing payment. Specifically, what about any solutions from plugnpay (plugnpay.com)?

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Sorry, but we have no plan for plugnpay.com at this moment.

If you are interested in having us to customize this payment gateway for your case, please email us at firstspot@patronsoft.com
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~ Patronsoft Limited ~

magadred · Joined: 21 May 2008 Posts: 11

Can I get a ball park figure as to how much it will cost and what sort of time line? Thanks.