IPhone and IPads doesn´t show videos

[r.t@wvstahl.de]

Dear all,
we have a little problem with our IPhones and IPads in the guest WLAN.
When they are authentikated by the firstspot server, and connect to
the website youtube or other video sites, they can´t show any videos.
With a notebook they can look all videos, but with theIPADs or IPhones not.

When I connect the IPad to other WLANs, then the video are running.
I thing, I have wrong configure the Firstspot gateway, but I don´t find my mistake. All notebooks can play the videos but IPhones and IPads not.

Thanks, for any tips or answers.
Ralf.
_________________
With best regards.
R.T.

[alan]

So your notebook can play video even if it is using FirstSpot to access the Internet?

Did you turn on Port Filtering within FirstSpot?
_________________
~ Patronsoft Limited ~

[r.t@wvstahl.de]

Dear alan,
that´s right. All notebooks can play videos, but the Iphones and Ipads not.
I configure the firspot gateway so, that all clients can connect to the same destinations, with the same rights.
The error message on the IPhone display is "The server is not correct configured".
Do you have any idea ?

Ralf.
_________________
With best regards.
R.T.

[alan]

The iPhone/iPad access flash-based video differently, so there is difference between Windows-based notebook (which just use port 80) and iPhone/iPad when accessing video.

So have you enable Port Filtering? Do you any example that we can test?
_________________
~ Patronsoft Limited ~

[r.t@wvstahl.de]

Dear alan,
I will send you a screenshot for my configuration, but I don´t know, if I can attach a picture.
Please send me your mail address, or we can make a screensharing and I can show you the server.
Portfiltering and URL Tracking are "disabled" .

Best regards.
Ralf
_________________
With best regards.
R.T.

[alan]

Just post your config.ini file here.
_________________
~ Patronsoft Limited ~

[r.t@wvstahl.de]

Dear alan,
I have changed any private adresses to "XXXX".
Here is the config file:
;
; Description : FirstSpot setting ini file
;
; Filename : config.ini
;

; Note: use a backslash to separate directories and files, those lines starting with
; a semi-colon is considered as comment.
;
; Warning : please don't change this file without supervision of a PatronSoft Engineer
; It is highly recommended that you change the FirstSpot setting in the Web-based Configuration Manager

[version]
version=Advanced
versionDesc=6.0.7

[MNS]
; number of return paths
num_return_path=0
return_path0=

[DHCP]
leasetime=300
num_ignored_addr=0
ignore_addr0=

[Port Filter]
flt_num=
flt_0=

[QOS]
dl=
ul=
qos_num=
qos_0=

[Client Pass]
num_mac_addr=0
mac_0=
num_ip_addr=0
ip_0=

[proxyARP]
ip_num=0
ip_addr0=

;
; Redirect Login Page php file
;
[loginPhp]
Login_enable0=
Login_php_Num0=

;
; Gateway Settings
;
[gateway]
;Print Log Table
Datasource_Printlog=printlog

;Shared Secret Table Name
Datasource_Shared_Secret_Tablename=fssecret

;maximum timelimit per session in minutes (global), 0 = never
sessionlimit =

;URL tracking, default off
Trace_URL=0

;URL tracking interval, do not log the same url for particular user in x mins
Trace_URL_Interval=30

;URL tracking temp table
datasource_tmp_URL_tablename=tmpurl

;extra-information field table name
Datasource_extra_field_table =aexlog

;for scenario2 communicate
Datasource_msg_Tablename=fsmsg

;for In-browser message
Datasource_ibmsg_Tablename=ibmsg

;demo_mode=on, off (default)
;
;This demo_mode parameter is for FirstSpot channel partners demonstration purpose
;If demo_mode=on, FirstSpot DNS Server and Web Server will perform a catch-all on all
;requests. After the user login, the client will always see the "firstspotdemo" page.
demo_mode=off

;redirect user to cart.php when login fails
redirect_cart=1

;Client Isolation, NetBIOS over TCP/IP, Default is Disabled
netbios=1

;Scenario 2 (Distributed Network Topology)
scenario2=0

;FirstSpot Site ID
siteID=

; Post-Startup Batch File Path Name
batch_filePath =

; lan's subnet mask (please change this through Configuration Manager only)
;
subnet_mask =XXXX

; domain name server IP address
;
DNS =0.0.0.0

; domain name server IP address
;
preferred_DNS =XXXX

; domain name server IP address
;
alternate_DNS =XXXX

; username
;
user =firstspot

; password
;
pass =XXXXX

;Number of maximum administrator account
max_admin_account = 10

;Administrator username
admin_username0 =XXXXX
admin_username1 =XXXXX
admin_username2 =
admin_username3 =
admin_username4 =
admin_username5 =
admin_username6 =
admin_username7 =
admin_username8 =
admin_username9 =

;Administrator password
admin_password0 =XXXX
admin_password1 =XXXX
admin_password2 =
admin_password3 =
admin_password4 =
admin_password5 =
admin_password6 =
admin_password7 =
admin_password8 =
admin_password9 =

;Administrator parameter
admin_parameter0 =admin,acl,an,a,bcreate,flt,m,cc,dhcp,d,e,fo,ibmsg,key,r,nat,p,print,s,cart,sstatus,lang,u,vhosts
admin_parameter1 =admin,acl,an,a,bcreate,flt,m,cc,dhcp,d,e,fo,ibmsg,key,r,nat,p,print,s,cart,sstatus,lang,u,vhosts
admin_parameter2 =
admin_parameter3 =
admin_parameter4 =
admin_parameter5 =
admin_parameter6 =
admin_parameter7 =
admin_parameter8 =
admin_parameter9 =

; network interface card connected to Internet (after modify this, need to restart FirstSpot)
;
publicNIC=LAN-Verbindung 4

; network interface card connected Hotspots or visitor-based networks (after modify this, need to bind the FirstHop driver
; to this new card and unbind the FirstHop driver from ALL other cards, then reboot Windows)
;
privateNIC=LAN-Verbindung 3

; data source for user login
;
Datasource =C:\Programme\FirstSpot\datasource\firstspot.dsn

; datasource table for user login
;
Datasource_Tablename = fsusr

; datasource table for user login
Datasource_Plans_Tablename = fsplans

; enable session logging into the datasource log table
session_log =ON

; datasource table for user session logging
;
Datasource_Log_Tablename = fsusrlog

; datasource table for PayPal
;
Datasource_PayPal_Table=ppal

; port used by Gateway Service
;
port =5786

; port used by Authentication Server
;
auth_port =5788

; port used by ssl site
;
ssl_port =5789

; Greeting message displayed in login page
;
greeting_msg =Welcome to our Hotspot!

; Enable to show InfoBox
;
show_infobox =off

; Logout automatically when Infobox is closed
;
check_infobox_closed =off

; port used by infobox
;
infobox_port =5795

; for client's browser not fully support popup infobox (detect by user agent)
;
not_support_popup_option =0

; login page filename which dispatcher will call
;
loginpage =login_select.php

; login form filename which login_select.php will call
;
loginform =login_form.php

; anonymous login form filename which login_select.php will call
;
a_loginform =alogin_form.php

; idle time (minutes) allowed for authenticated users
;
idle_timeout =99999

; gateway IP address (please change this through Configuration Manager only)
;
gateway_IP =XXXX

; allow access to config manager from private network?
;
access_from_private =off

; allow access to config manager from public network?
;
access_from_public =ON

; license file path
;
licensepath =C:\Programme\FirstSpot\

; session handling mode, 0 for MAC-based, 1 for IP-based
session_handling =0

; path for dhcp config
dhcppath =C:\Programme\FirstSpot\dhcp\dhcpservice.ini

; dhcp mode, 0 = auto, 1 = static, 2 = disabled
dhcpmode =0

; for static dhcp only, path of the Ip MAC mapping list
static_dhcp_path =C:\Programme\FirstSpot\StaticDHCP.txt

; anonymous login
anonymous_login =off

; secret enable
secret_enable=off

; secret code
secret_code=0aed120c6f7090a5b26a4c93df382b21

; anonymous login user table name
Datasource_Anonymous_Tablename =fsa

; anonymous login log table name
Datasource_Anonymous_Log_Tablename =fsalog

; password offloading mode
pwd_offload =off

; password encryption directory path
encrypt_path =C:\Programme\FirstSpot\dispatcher\encrypt_pwd.exe

; initial air time in minutes for self signup users
self_sign_up_credit=0

; initial plan for self signup users
self_sign_up_plan=

; self signup option
self_sign_up_option=0
self_sign_up_redirect=http://www.google.com

; self signup filtering
self_signup_filter=1

; null=no filter, 0 = signup once, >0 after x mins
self_signup_period=

;CAPTCHA option
self_sign_up_captcha_check=on

;use 3 party ssl cert 0=yes 1=no
ssl_cert=1

;secure socket layer for authentication
;443 for enabled SSL, auth_port=ssl_auth_port for disabled ssl
ssl_auth_port=5788

;rewrite engine for http to https redirection
rewrite_engine=off

;maximum fail attempt allowed
max_attempt=

;If user accesses http://10.20.7.1:5788 directly, redirect the request to any non-existing ip,
;so that driver can capture the request properly.
;DO NOT put any unresolvable domain name here
redirect_address=http://172.16.100.47/logged_in.html

;port to handle https request in apache when user is not authenticate
redirect_port=5790

; DNS suffix
dns_suffix=firstspot.org

;unauthorized access restricted to port 80 and 443 only.
; On=1, Off=0
restricted_redirect=1

; start up redirect
; 0= no redirect, 1=redirect to below link, 2=redirect to info box
start_up_redirect_option =0
start_up_redirect_url =
start_up_redirect_wait =2

; Redirect page picture (filename)
;
redirectpage_pic_name=XXXX.gif
redirectpage_pic_name_html=

; Login page picture (filename)
;
random=0
loginpage_pic_count=1
loginpage_pic_html0=
loginpage_pic_html1=
loginpage_pic_html2=
loginpage_pic_html3=
loginpage_pic_html4=
loginpage_pic_html5=
loginpage_pic_html6=
loginpage_pic_html7=
loginpage_pic_html8=
loginpage_pic_html9=
loginpage_pic_html10=
loginpage_pic_html11=
loginpage_pic_html12=
loginpage_pic_html13=
loginpage_pic_html14=
loginpage_pic_html15=
loginpage_pic_html16=
loginpage_pic_html17=
loginpage_pic_html18=
loginpage_pic_html19=
loginpage_pic0=SZ.gif

;maximum number of concurrent users, blank / 0 = unlimited
max_conc_user=

; Auto refresh interval of Status tab in seconds, blank for no auto refresh
time_refresh=10

; Scratch mode
scratch_login=off

; Display Self Sign-up switch
display_self_sign_up=ON

; Private gateway domain name
gateway_domain=Stahl-Zentrum.de

; Show IP or domain name in URL (0:IP, >0:DN)
show_domain_URL=0

; port used by Default Instant Keywords
iKey_port=5801

; Allowed Hosts Settings
;
[allowed hosts]
; allowed hosts keywords file path
;
hosts_keywords_path =C:\Programme\FirstSpot\AllowedHostsKeywords.txt

; allowed hosts IPs file path
;
hosts_ips_path =C:\Programme\FirstSpot\AllowedHostsIps.txt


; Bandwidth Throttle Settings
[bw_throttle]
; Bandwidth Throttle Mode
bt_mode =0

; Overall Upload Limit (at least 20KB/s recommended)
bt_ul_limit =0

; Overall Download Limit (at least 20KB/s recommended)
bt_dl_limit =0

; low, medium and high definition
bt_low=100
bt_medium=50
bt_high=20
bt_drop_period=2

[bwreset]
bwresetmethod=
bwresetperiod=
lastresetbw=
sdate=

[creditcard]
payment_method=ppal

[paypal]
; Business id
;
ppal_business=your_business_id@your_email.com

; URL for successful transactions
;
ppal_return=http://firstspot.org:5788/cart.php

; URL for cancelled transactions
;
ppal_cancel_return=http://firstspot.org:5788/cart.php

; trust "Pending"=="Complete"?
;
ppal_pending_release=no

; the settlement currency
;
ppal_base_currency=USD

; URL for notify
;
ppal_notify_url=http://fixed_ip:5789

; Starting number for invoice
;
ppal_invoice_start=1

; 20080724 added setting for PayPal Website Payments Pro Direct Payment
[paypal_direct]
; setting for PayPal Payments Pro Direct Payment
;
; api username
ppal_direct_api_username=your_business_id.your_email.com
;
; api password
ppal_direct_api_password=
;
; api signature
ppal_direct_api_signature=

[worldpay]
; Installation id
;
wpay_instID=your_installation_ID

; the settlement currency
;
wpay_base_currency=USD

; URL for notify
;
wpay_notify_url=http://fixed_ip:5789

; Test Mode
; 100 : test mode - always successful validation
; 101 : test mode - always failed validation
; 0 : test mode - live mode, not testing
;
wpay_testmode=0

[AuthorizeNet]

;login id
aNet_id=

;transaction key
aNet_key=

aNet_hash=

aNet_base_currency=USD

; URL for notify
aNet_notify_url=http://fixed_ip

; Test Mode
; 0 : test mode - live mode, not testing
; 1 : test mode - testing only
aNet_testmode=0

[googleCheckout]
; Merchant id
;
checkout_merchant_id=

; URL for successful transactions
;
checkout_return=http://firstspot.org:5788/cart.php

; URL for cancelled transactions
;
checkout_cancel_return=http://firstspot.org:5788/cart.php

; the settlement currency
;
checkout_base_currency=USD

; URL for notify
;
checkout_notify_url=http://fixed_ip:5789

[User_defined_payment]
id=login_id
pin1=
pin2=
currency=USD
notify_url=http://

[PrinterOn]

PrintSupport=0
SiteURL=
SiteUID=
SiteAuth=
; show siteURL
show_URL_login=1
show_URL_infobox=1

[lang]
; default language file
default_lang_file=lang.php
default_lang_file_attributes=English;en,en-us;iso-8859-1
; number of other language files
lang_fileNumber=0
; other luguage files
lang_file1=
lang_file1_attributes=
lang_file2=
lang_file2_attributes=
lang_file3=
lang_file3_attributes=
lang_file4=
lang_file4_attributes=
lang_file5=
lang_file5_attributes=
; show character encoding
; 0 : hide
; 1 : show
show_charset=1

lang_pack_file=custom_lang.php
cmlang_pack_file=custom_cmlang.php
last_logout=logout
this_logout=logout
last_info=infobox
this_info=infobox
last_cart=cart
this_cart=cart
key_0=
url_0=
ReqSignUp01=off
ReqSignUp02=off
ReqSignUp03=off
ReqSignUp04=off
ReqSignUp05=off
ReqSignUp06=off
ReqSignUp07=off
ReqSignUp08=off
ReqSignUp09=off
ReqSignUp10=off

; Login page text content
default_login_text_path=C:\Programme\FirstSpot\login_page_text.txt
login_text_path=C:\Programme\FirstSpot\usersetting\custom_login_page_text.txt

; Control display of optional sections in login page
disable_show_reminder=0
disable_show_example=0
disable_show_link=0
disable_show_tc=0
extra01=off
extra02=off
extra03=off
extra04=off
extra05=off
extra06=off
extra07=off
extra08=off
extra09=off
extra10=off

; Setting of cart description
[cart]
reset_bw_count_upon_purchase=1
; Action of data transfer quota (0/blank=Replace 1=Add)
add_replace_bw_quota=0
; Use plan settings to overwrite user's suspend condition option (1/blank=Yes 0=No)
overwrite_user_suspend=1
max_slot_open=0

[radius]
use_radius=false
ServerIP=10.20.7.1
AuthPort=1812
AccPort=1813
Secret=secret
FSVendorID=2004
Datasource=C:\Programme\FirstSpot\datasource\radius.dsn
Datasource_Tablename=fsRadius
Acc_Start=true
Acc_Stop=true
;Acc_FSLogin=true
;Acc_FSLogout=true
;Acc_FSWriteLog=true

[radiusAuthentication]
NAS_IDENTIFIER=FirstSpot
;NAS_IP_ADDRESS=the private nic ip, this can be edited.
;CALLING_STATION_ID=client nic mac or ip, depends on the Firstspot setting, this can not be edited.
;CALLED_STATION_ID=firstspot private nic mac, this can not be edited.

[radiusCustomAttribute]
;Vendor spec type for Firstspot
;fixed value can not be changed.
;
;FS_AUTH_TIMELEFT=1
;FS_AUTH_ACCUMBW=2
;FS_AUTH_BWQUOTA=3
;FS_AUTH_BWCOUNT=4
;FS_AUTH_ULLIMIT=5
;FS_AUTH_DLLIMIT=6
;FS_AUTH_LOGINTIME=7
;FS_AUTH_LOGOUTTIME=8
;FS_AUTH_TIMEDIFF=9
;FS_AUTH_BWUSAGE=10

;Account Status Type Attributes, can be changed.
;
;default ACCT_STATUS_FSLOGIN=217
;default ACCT_STATUS_FSLOGOUT=218
;default ACCT_STATUS_FSWRITELOG=219

[prepaidCard]
random_usr_prefix=
random_usr_suffix_salt=123456789
random_usr_suffix_length=5
pwd_salt=abcdefghjkmnpqrstuvwxyzABCDEFGHJKMNPQRSTUVWXYZ
pwd_length=7

[ACL]
num_acl=0

[fssmtp]
smtp =false
MailLogOffset=24
IspSmtpDomain=
SmtpPort=
IspSmtpAuthLogin=false
IspSmtpUserName=
IspSmtpPassword=

[users]
; 0= default format
; 1= past format option
slip_format_option =0
; default format
default_slip_title= Welcome to use FirstSpot System
default_slip_title_size= 0
default_slip_end= Thank You
default_slip_end_size= 0
; Past format
past_slip_title=
past_slip_title_size=0
past_slip_end=
past_slip_end_size=0

[NAT]
Enable=0
Type=0
NAT_AddrR_Count=0
NAT_portmap_count=0

[mac_filter]
mac_count=0

[ip_filter]
ip_count=0

[FSFO]
mode=
BackupMode=2
Main_IP=
Main_NIC=
BackUp_IP=
BackUp_NIC=
Port=
;Current FirstSpot Machine ID for Load Balancing
MachineID=
;Other Load Balancing Machine Information
OtherLB_IP=
OtherLB_NIC=

[bulk]
enable_slip_preview=1
slip_per_page=5

[DataTransfer]
bwcount_dl=0
bwcount_ul=0

[IB]
;0=In-browser message OFF
;1=In-browser message ON
iBMsg=1
;2=Infobox (Always on)
iBMsg_infobox_mode=2
iBMsg_remindMin=0
proxy_port=5796
script_port=5802
iscript_path=C:\Programme\FirstSpot\iscript.txt
;1=enable internet surfing break
iB_cb_redirect=0
iBMsg_interval=15
;0=do not redirect, 1=redirect delay
iB_redirect_option=1
; Break duration
iB_redirect_wait=15
;0= do not show redirect link, 1= show redirect link, 2= show redirect link delay
iB_redirect_showLink=2
iB_redirect_showLink_wait=5
;0= disable banner, 1= enable top banner
iB_banner_mode=0
; 1: Image, 2: frame
iB_banner_type=1
; frame width and height
iB_banner_frame_w=0
iB_banner_frame_h=0
; number of selected image
iB_banner_img_count=0

[Pool]
min_conn=3
max_conn=10

[URLTracking]
trace_URL_type=1
trace_URL_port=

[misc]
show_cart=no
enable_chgpwd=0
time_reminder=0
remindMin=5
removePeriod=60
block_icmp=on
block_udp=on
_debug=1
pkt_period=20
_skip_nic_disable_enable=true
oem=C:\WINDOWS\INF\oem8.inf
PublicAdapterIP=XXXX
PublicAdapterIpMask=XXXX
PublicAdapterGateway=XXXX
PrivateMAC=0050568f0001
_________________
With best regards.
R.T.

[alan]

Since you using VMware, it might create an additional layer of complication.

Can you setup a FirstSpot in a test environment, and try to reproduce the issue. You can use the trial version.
_________________
~ Patronsoft Limited ~

[alan]

One more thing you can try is to turn off In-Browser Message, and then restart FirstSpot. Please give us feedback on this approach.
_________________
~ Patronsoft Limited ~

[r.t@wvstahl.de]

Dear alan,
sorry I was in holiday since today and this is my first workday again.

I have turn off "In-Browser-Message" and now the IPAD can play videos from youtube.

Thanks for your good help and sorry that you must wait so long for my answer.

Ralf
_________________
With best regards.
R.T.

[alan]

We fix an issue in our In-Browser message. It will great if you can help us to test this patch. Please following the below instructions:

1) make sure you are using v6.0.9
2) download the below patch:
http://patronsoft.com/firstspot/download/patch/6010/patch_ib.zip

unzip and copy FSRedirector.exe to the FirstSpot\dispatcher directory. Make sure you backup the original file first

3) enable back In-Browser Message
4) restart FirstSpot
_________________
~ Patronsoft Limited ~