Not redirecting to login page

[ogenthe]

I have setup a FS trial. Everything seems setup properly. On first connect I get redirected to the logon page. Any time i try to connect to a webpage after I have logged off I get an error page. When I am having this problem I cannot even connect to the PatronSoft website.
There is an exception to this problem - if I type an IP address into the address bar then some of the time i get directed to the logon page.
I have checked DNS servers on the FS server - they are correct
I have re-installed windows on the server and re-installed FirstSpot and still get exactly the same error.
Do you have any suggestions?

[alan]

Can you issue the command "nslookup apple.com" in the client side to verify your DNS is working properly? Also, can you check out http://www.patronsoft.com/forum/viewtopic.php?t=1191 ?

If you still have difficulties, please post the followings:
1) ipconfig/all of the client PC
2) ipconfig/all of FirstSpot
3) config.ini file
_________________
~ Patronsoft Limited ~

[ogenthe]

Client NSLOOKUP

Z:\>nslookup apple.com
Server: firstspot.org
Address: 10.0.0.1

Non-authoritative answer:
Name: apple.com
Address: 17.254.3.183

CLIENT IPCONFIG
Z:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : oliver-laptop
Primary Dns Suffix . . . . . . . : Eminent.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Eminent.local
firstspot.org

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : firstspot.org
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-14-22-98-24-53
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.17.40
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DNS Servers . . . . . . . . . . . : 10.0.0.1
Lease Obtained. . . . . . . . . . : 11 May 2006 11:41:57 AM
Lease Expires . . . . . . . . . . : 13 May 2006 11:41:57 AM

Ethernet adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Dell Wireless 1370 WLAN Mini-PCI Card
Physical Address. . . . . . . . . : 00-14-A5-5C-08-85

IPCONFIG FIRSTSPOT
Windows IP Configuration

Host Name . . . . . . . . . . . . : user-c4e3b224be
Primary Dns Suffix . . . . . . . : firstspot.org
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : firstspot.org

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-16-EC-4A-15-74
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.199
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.200
DNS Servers . . . . . . . . . . . : 196.25.255.34
168.210.2.2

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe rnet NIC
Physical Address. . . . . . . . . : 00-30-4F-37-85-DE
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.0.1
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.0.0.1

CONFIG FILE
; Description : FirstSpot setting ini file
;
; Filename : config.ini
;
; Copyright (c) 2002-2005, PatronSoft Limited ;

; Note: use a backslash to separate directories and files, those lines starting with
; a semi-colon are considered as comments.
;
; Warning : please don't change this file without supervision of a PatronSoft Engineer
; It is highly recommended that you change the FirstSpot setting in the Web-based Configuration Manager

[version]
version=Trial
versionDesc=3.1.2

[MNS]
; number of return paths
num_return_path=0
return_path0=

[DHCP]
leasetime=2880
num_ignored_addr=0
ignore_addr0=

[Client Pass]
num_mac_addr=0
mac_0=
num_ip_addr=0
ip_0=

;
; Redirect Login Page php file
;
[loginPhp]
Login_enable0=
Login_php_Num0=

;
; Gateway Settings
;
[gateway]
;demo_mode=on, off (default)
;
;This demo_mode parameter is for FirstSpot channel partners demonstration purpose ;If demo_mode=on, FirstSpot DNS Server and Web Server will perform a catch-all on all ;requests. After the user login, the client will always see the "firstspotdemo" page.
demo_mode=off

;redirect user to cart.php when login fails
redirect_cart=1

;Client Isolation, NetBIOS over TCP/IP, Default is Disabled
netbios=1

;Scenario 2 (Distributed Network Topology) scenario2=0

; Post-Startup Batch File Path Name
batch_filePath =

; lan's subnet mask (please change this through Configuration Manager only) ; subnet_mask =255.0.0.0

; domain name server IP address
;
DNS =0.0.0.0

; domain name server IP address
;
preferred_DNS =0.0.0.0

; domain name server IP address
;
alternate_DNS =0.0.0.0

; username
;
user =firstspot

; password
;
pass =a03af780c0f2959f26512a2cc8c2efb6

;Number of maximum administrator account max_admin_account = 10

;Administrator username
admin_username0 =
admin_username1 =
admin_username2 =
admin_username3 =
admin_username4 =
admin_username5 =
admin_username6 =
admin_username7 =
admin_username8 =
admin_username9 =

;Administrator password
admin_password0 =
admin_password1 =
admin_password2 =
admin_password3 =
admin_password4 =
admin_password5 =
admin_password6 =
admin_password7 =
admin_password8 =
admin_password9 =

;Administrator parameter
admin_parameter0 =
admin_parameter1 =
admin_parameter2 =
admin_parameter3 =
admin_parameter4 =
admin_parameter5 =
admin_parameter6 =
admin_parameter7 =
admin_parameter8 =
admin_parameter9 =

; network interface card connected to Internet (after modify this, need to restart FirstSpot) ; publicNIC=Local Area Connection 2

; network interface card connected Hotspots or visitor-based networks (after modify this, need to bind the FirstHop driver ; to this new card and unbind the FirstHop driver from ALL other cards, then reboot Windows) ; privateNIC=Local Area Connection

; data source for user login
;
Datasource =C:\Program Files\FirstSpot\datasource\firstspot.dsn

; datasource table for user login
;
Datasource_Tablename =fsusr

; datasource table for user login
Datasource_Plans_Tablename =fsplans

; enable session logging into the datasource log table session_log =ON

; datasource table for user session logging ; Datasource_Log_Tablename =fsusrlog

; datasource table for PayPal
;
Datasource_PayPal_Table=ppal

; port used by Gateway Service
;
port =5786

; port used by Authentication Server
;
auth_port =5788

; port used by ssl site
;
ssl_port =5789

; Greeting message displayed in login page ; greeting_msg =Welcome to our Hotspot!

; Enable to show InfoBox
;
show_infobox =ON

; Login page picture (filename)
;
loginpage_pic_name=autumn.jpg

; authentication server IP address (please change this through Configuration Manager only) ; Note: different from gateway_IP when it is not installed in gateway (not officially supported in this version) ; auth_IP =10.0.0.1

; login page filename which dispatcher will call ; loginpage =login_select.php

; login form filename which login_select.php will call ; loginform =login_form.php

; anonymous login form filename which login_select.php will call ; a_loginform =alogin_form.php

; authentication form filename which authentication.php will call ; reauthenticationform =reauth_form.php

; anonymous authentication form filename which authentication.php will call ; a_reauthenticationform =alogout_form.php

; idle time (minutes) allowed for authenticated users ; idle_timeout =10

; private network (please change this through Configuration Manager only) ; private_IP =10.0.0.0

; gateway IP address (please change this through Configuration Manager only) ; gateway_IP =10.0.0.1

; allow access to config manager from private network?
;
access_from_private =off

; allow access to config manager from public network?
;
access_from_public =off

; license file path
;
licensepath =C:\Program Files\FirstSpot\

; session handling mode, 0 for MAC-based, 1 for IP-based session_handling =0

; path for dhcp config
dhcppath =C:\Program Files\FirstSpot\dhcp\dhcpservice.ini

; dhcp mode, 0 = auto, 1 = static, 2 = disabled dhcpmode =0

; for static dhcp only, path of the Ip MAC mapping list static_dhcp_path =C:\Program Files\FirstSpot\StaticDHCP.txt

; anonymous login
anonymous_login =off

; secret enable
secret_enable=off

; secret code
secret_code=0aed120c6f7090a5b26a4c93df382b21

; anonymous login user table name
Datasource_Anonymous_Tablename =fsa

; anonymous login log table name
Datasource_Anonymous_Log_Tablename =fsalog

; password offloading mode
pwd_offload =off

; password encryption directory path
encrypt_path =C:\Program Files\FirstSpot\dispatcher\encrypt_pwd.exe

; initial air time in minutes for self signup users self_sign_up_credit=0

; self signup filtering
self_signup_filter=1

;allow self-signup without an ip/mac, 0=yes, 1=no
self_signup_no_mac=1

; null=no filter, 0 = signup once, >0 after x mins self_signup_period=

;use 3 party ssl cert 0=yes 1=no
ssl_cert=1

;secure socket layer for authentication
;443 for enabled SSL, auth_port=ssl_auth_port for disabled ssl
ssl_auth_port=5788

;rewrite engine for http to https redirection rewrite_engine=off

;NAT
nat=0

;maximum fail attempt allowed
max_attempt=

; Allowed Hosts Settings
;
[allowed hosts]
; allowed hosts keywords file path
;
hosts_keywords_path =C:\Program Files\FirstSpot\AllowedHostsKeywords.txt

; allowed hosts IPs file path
;
hosts_ips_path =C:\Program Files\FirstSpot\AllowedHostsIps.txt


; Bandwidth Throttle Settings
[bw_throttle]
; Bandwidth Throttle Mode
bt_mode =0

; Overall Upload Limit (at least 20KB/s recommended)
bt_ul_limit =0

; Overall Download Limit (at least 20KB/s recommended)
bt_dl_limit =0

; low, medium and high definition
bt_low=100
bt_medium=50
bt_high=20
bt_drop_period=2

[bwreset]
bwresetmethod=
bwresetperiod=
lastresetbw=

[creditcard]
payment_method=ppal

[paypal]
; Business id
;
ppal_business=your_business_id@your_email.com

; URL for successful transactions
;
ppal_return=http://10.20.7.1:5788/cart.php

; URL for cancelled transactions
;
ppal_cancal_return=http://10.20.7.1:5788/cart.php

; trust "Pending"=="Complete"?
;
ppal_pending_release=no

; the settlement currency
;
ppal_base_currency=USD

; URL for notify
;
ppal_notify_url=http://fixed_ip:5789

; Starting number for invoice
;
ppal_invoice_start=1

[worldpay]
; Installation id
;
wpay_instID=your_installation_ID

; the settlement currency
;
wpay_base_currency=USD

; URL for notify
;
wpay_notify_url=http://fixed_ip:5789

; Test Mode
; 100 : test mode - always successful validation
; 101 : test mode - always failed validation
; 0 : test mode - live mode, not testing
;
wpay_testmode=0

[lang]
lang_pack_file=custom_lang.php
cmlang_pack_file=custom_cmlang.php
last_logout=logout
this_logout=logout
last_info=infobox
this_info=infobox
last_cart=cart
this_cart=cart
key_0=
url_0=
signup01=off
signup02=off
signup03=off
signup04=off
signup05=off
signup06=off
signup07=off
signup08=off
signup09=off
signup10=off

; Setting of cart description
[cart]
max_slot_open=0

[radius]
use_radius=false
ServerIP=10.20.7.1
AuthPort=1812
AccPort=1813
Secret=secret
FSVendorID=2004
Datasource=C:\Program Files\FirstSpot\datasource\radius.dsn
Datasource_Tablename=fsRadius
Acc_Start=true
Acc_Stop=true
;Acc_FSLogin=true
;Acc_FSLogout=true
;Acc_FSWriteLog=true

[radiusAuthentication]
NAS_IDENTIFIER=FirstSpot
;NAS_IP_ADDRESS=the private nic ip, this can be edited.
;CALLING_STATION_ID=client nic mac or ip, depends on the Firstspot setting, this can not be edited.
;CALLED_STATION_ID=firstspot private nic mac, this can not be edited.

[radiusCustomAttribute]
;Vendor spec type for Firstspot
;fixed value can not be changed.
;
;FS_AUTH_TIMELEFT=1
;FS_AUTH_ACCUMBW=2
;FS_AUTH_BWQUOTA=3
;FS_AUTH_BWCOUNT=4
;FS_AUTH_ULLIMIT=5
;FS_AUTH_DLLIMIT=6
;FS_AUTH_LOGINTIME=7
;FS_AUTH_LOGOUTTIME=8
;FS_AUTH_TIMEDIFF=9
;FS_AUTH_BWUSAGE=10

;Account Status Type Attributes, can be changed.
;
;default ACCT_STATUS_FSLOGIN=217
;default ACCT_STATUS_FSLOGOUT=218
;default ACCT_STATUS_FSWRITELOG=219

[misc]
show_cart=no
enable_chgpwd=0
block_icmp=off
block_udp=on
_debug=1
pkt_period=20
oem=C:\WINDOWS\INF\oem1.inf
PublicAdapterIP=192.168.0.199
PublicAdapterIpMask=255.255.255.0
PrivateMAC=00304f3785de

[alan]

Couple of observations:

1) Your DNS looks correct

2) Why are you using v3? Can you do the trial using the latest v4? (You can download v4 at http://patronsoft.com/firstspot/download_trial.html )

3) Please use class B (255.255.0.0) and class C (255.255.255.0) for Private network subnet mask. We don't officially support class A (255.0.0.0) subnet mask

4) Have you changed the default datasource? Since after you logout you encounter problem, I suspect something wrong with the database operation. Please try to use default datasource as a test.
_________________
~ Patronsoft Limited ~

[ogenthe]

1) Start "Routing and Remote Access"
- No errors in application logs at all

2) Now try to start FirstSpot. After FirstSpot is started successfully, check the "Routing and Remote Access" service again
- Started fine, no errors in application logs


I have found this in the LOG directory in log file firstspot_gw_srv_2006.05.11_12.00.10

11/05/2006 12:05:04 ** ServiceExecutionThread: disconnect client[10.0.17.40] due to interval is too short[Success]
(It appears quite a few times) - Not sure what it means, hope it helps identify the problem

[ogenthe]

Thanks bery much for your responses.

It turns out that It's not just when I logout - I have just restarted both PCs and it is still not working. It is still working sometimes when I put an IP address in the address bar.
I have changed the subnet mask and still no success.
I have not changed the default datasosurce, just added some accounts.
I downloaded the trial a while ago and only started setting it up now. Have spent hours customising and don't really want to go through it all again.
Does the '** ServiceExecutionThread: disconnect client[10.0.17.40] due to interval is too short[Success]' information mean anything?
Is it possibly the network card?
Any other suggestions?

[ogenthe]

I have tried to connect to the firstspot PC using a different computer and it is working fine. Trying to recreate the error on the second PC and I cannot. I try to connect the first one and it still won't work.
It's a brand new Dell laptop and the errors wer happening when connecting via wireless and cable.
Any ideas what could be causing the problems?
I am a bit concerned that this could happen with clients trying to access the network.
Is there anything I should know for clients if this happens to them?
Another concern is that the access point I am trying to attach it to can only use subnet mask 255.0.0.0 on the IP address that I am wanting to set it up on (10.0.0.2) Will this be a problem?
Thanks again for your assistance.

[alan]

1) Not too sure why your first client PC does not work. As long as you are using FirstSpot DHCP server and the client PC obtains the IP correctly, you should be okay. Can you double-check your network topology and make sure FirstSpot Private Network Interface and your client PC belongs to the same network segment? Also, make sure your AP's DHCP server is turned off.

2) Note that AP IP is unrelated to FirstSpot at all. The only use for that IP is for administration.
_________________
~ Patronsoft Limited ~

[ogenthe]

Thanks again for all your assistance. I installed Firefox browser on the offending client PC and it redirects fine. Also tested another PC and it redirects perfectly. Obviously FirstSpot is working perfectly and there is a problem with the Internet Explorer on the client PC.
Any idea what the problem could be or what I can do to avoid this problem with client PCs in the future, or is it unlikely that we will experience the problem on another PC?

[alan]

Try:

1) delete all cookies and Temporary Internet files
2) Make sure the Proxy Server setting is off
_________________
~ Patronsoft Limited ~