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All working properly now.
Thanks

Server
Windows IP Configuration

Host Name . . . . . . . . . . . . : members

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

...

;
; Description : FirstSpot setting ini file
;
; Filename : config.ini
;

; Note: use a backslash to separate directories and files, those lines starting with
; a semi-colon is ...

DNS seems to be OK
The Firstspot machine is able to browse to the problem sites, just not clients.

Firefox behaves exactly the same

nslookup for online.westpac.com.au returns
Server: firstspot.org
Address: 10.20.7.1

DNS request timed out
timeout was 2 seconds
Non-authoritative answer:
Name: online.westpac.com.au
Address: ...

I dont know if anyone else has had this problem. I can browse to some https sites from a client machine eg https://www.westpac.com.au/secure/publish.nsf/Content/PBOI+Online+Broking+Sign+In

but not ...