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Skjold
Joined: 15 Jun 2011
Posts: 16
Location: Denmark
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 Posted: Mon Jun 27, 2011 10:58 am
Post subject: howcome no DL/UL data under user in status? |
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| When I check which users are logged in under status, there is no amount under data download/upload. Howcome, is that a trial limitation? |
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alan
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Joined: 26 Sep 2003
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Posted: Mon Jun 27, 2011 11:01 am
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No. You need to enable Data Transfer Tracking for individual users.
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Skjold
Joined: 15 Jun 2011
Posts: 16
Location: Denmark
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Posted: Mon Jun 27, 2011 11:47 am
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| Where do you enable that? |
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alan
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Posted: Mon Jun 27, 2011 11:50 am
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Go to Configuration Manager -> Users, click the user you use for testing, click Edit, then enable Data Transfer Tracking (Download, Upload or Total), and then click save.
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Skjold
Joined: 15 Jun 2011
Posts: 16
Location: Denmark
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Posted: Mon Jun 27, 2011 12:01 pm
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Okay  every user I have has a upload and download quota set for 700MB using "use global settings" each day and is reset every morning. Is this not enough to se the data usage under status? |
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alan
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Posted: Mon Jun 27, 2011 12:07 pm
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In that case, you need to set the global Data Transfer Tracking (or Quota) under Dispatcher.
Note that this only applies to the new session (login/logout).
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Skjold
Joined: 15 Jun 2011
Posts: 16
Location: Denmark
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Posted: Mon Jun 27, 2011 12:13 pm
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I think I have explained it wrong
The data quota is working fine.
I want to see the realtime data download/upload under status when a user is logged on. Now it says NA under Data download and Data upload.
My written english is not that good, så please be patient with me |
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Mon Jun 27, 2011 12:20 pm
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I understand your problem correctly.
Again, you need to enable Data Transfer Tracking for individual user. For testing, I suggest you create a new user with Data Tracking Tracking enabled, and then perform a new login/logout, you should be able to see the Data download/upload under Status.
Also, note that enabling Data Transfer Quota will imply Data Transfer Tracking automatically.
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alan
Forum facilitator
Joined: 26 Sep 2003
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Posted: Fri Jul 01, 2011 5:46 am
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We discover an issue in the Status page when you use "Use Global setting". The workaround is to enable individual Data Transfer Tracking instead of using "Use Global setting".
Note that this problem doesn't affect the user log (which records when user logout).
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Skjold
Joined: 15 Jun 2011
Posts: 16
Location: Denmark
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Posted: Fri Jul 01, 2011 6:18 am
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| Thanks, I works like you say with data quota set for each user but it would have been nice if it worked with "Global settings" |
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