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Cant Get a Login Screen

 
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Carmine_
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PostPosted: Tue May 17, 2005 2:10 am    
Post subject: Cant Get a Login Screen

Hello I'm having trouble, still running the demo version but bought the software tonight but, but i can get the login screen to come up even if i enter the port and the login screen into the browser. I gives me an ip and i can surf to your page and the management page from a remote computer but i can login and use one of the accounts to surf the rest of the web?

any suggestions?
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Tue May 17, 2005 2:53 am    
Post subject:

Note that you shouldn't type in the client PC the URL directly. All you need to do enter a valid URL and the login page should come up automatically.

Also, check out the offloading issue in readme.rtf.

If you still have problem, please be a bit more specific on your symtoms.
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carmine



Joined: 14 May 2005
Posts: 5
Location: Canada

PostPosted: Tue May 17, 2005 3:48 am    
Post subject: Cant get the login screen

Not sure whats happened it was working good, been running for 3 days. today it will not give me the login screen when i open the browser.

I can surf to patronsoft.com

I havent changed anything and i read throught the readme file about the network card adjustment but i dont hae those setting for any of my cards.

any more ideas

i do get a good connection and an ip and can only surf the sites that were pre set in the software.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Tue May 17, 2005 3:58 am    
Post subject:

Since you can surf patronsoft.com the routing and DNS should be okay.

The most likely problem is still the Offloading issue. Have you upgrade the network driver of your Private Network Interface recently? Have you install any patch?

Also, try to reboot Windows and see whether it helps.
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carmine



Joined: 14 May 2005
Posts: 5
Location: Canada

PostPosted: Tue May 17, 2005 4:51 am    
Post subject: i figured it out

for some reason the laptop i was using had static dns setting set on it .

removed them and everything was back to normal.

Thanks for the help.
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