installation redirect problem

islakkedi · Joined: 13 Jun 2005 Posts: 10

I install trial version.But can not redirect to my web page (www.yahoo.com) by entering username and password.It goes to free sites and goes web sitesi in free mode but can't redirect when I use username and password.What can be the problem.Please help me, I want to buy this software if I can solve this problem.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Can you try :

1) page other than www.yahoo.com?

2) clear the cookie and cache in your browser and retry www.yahoo.com.

Tell me your result.
_________________
~ Patronsoft Limited ~

islakkedi · Joined: 13 Jun 2005 Posts: 10

I try many pages.The problem is same again.It checks username and password.no problem here I think but didn't show the information about that user.The page is blank.I didn't understand why.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

I am a bit confused.

So when you enter username/password, what do you see? What is the exact error message?

Please also post your ipconfig/all dump of the client PC.
_________________
~ Patronsoft Limited ~

islakkedi · Joined: 13 Jun 2005 Posts: 10

I enter sample username and password.It checks username and password pop-up open.I saw the web address in the address bar redirect.php return to username password page. pop-up page change the variables (title of the page), pop-up blank page.I don't understand where is the problem. It checks wheather the username password is correct.free sites can be shown.When the anonymous access will activated it runs.but when I want to use username and password,It can't.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Please zip and email all the log files under FirstSpot\log subdirectory to firstspot@patronsoft.com for further analysis.
_________________
~ Patronsoft Limited ~

islakkedi · Joined: 13 Jun 2005 Posts: 10

I sent you ziped log from Murat IŞIK (murat@mccgrup.com) email address.Please reply to cagan@b-grup.com or from forum.Thanks for yor help.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

There is a database problem in your FirstSpot.

Do you change the database (datasource) setting, or you use the default datasource (i.e. dbf)? If you did not change the database setting, I suggest you uninstall/reinstall FirstSpot to see whether this solves your problem.
_________________
~ Patronsoft Limited ~

islakkedi · Joined: 13 Jun 2005 Posts: 10

we use the origal settings.we didn't change anything.We install firespot many times.But the problem is same.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Well, FirstSpot relies on the Windows default ODBC driver to communicate with the datasource and the default setting will work fine with FirstSpot.

One of the possible reason is that your ODBC setting is messed up. Probably the easiest way is to install FirstSpot in a "clean" Windows. I know it is a bit of hassle, but it is easier unless you know want to dig deep to troubleshoot the ODBC setup within your Windows.
_________________
~ Patronsoft Limited ~

islakkedi · Joined: 13 Jun 2005 Posts: 10

Same thing again.I install windows and firstspot again.But the problem is same.It can select or insert a person but not update.There is a problem with the database.

islakkedi · Joined: 13 Jun 2005 Posts: 10

please help.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Can you setup Windows Remote Desktop Connection or VNC so that we can take a look at your PC directly? Please email us the instruction to access your machine to firstspot@patronsoft.com.

Thank you for your patient.
_________________
~ Patronsoft Limited ~