Unable to redirect webpage

[bLaNk]

Hello,

I have a problem to redirect any webpage which my client computer requests such as yahoo.com. I have installed trial edition on a windows 2003 standard editon and all services are working properly. Client computer can get an ip address from dhcp and when it requests any webpage like yahoo.com, firstspots login page is appeared. I use "sample/password" account and then I can see redirecting page with two popup windows. First window contain information about this is a trial version etc. Second one is trying to open some pages like counting userid but doesn't appear anything on popup window. It returns abck to login page not to yahoo.com.

What is the problem and how can i correct this problem?

Best regards,

Serhat

[bLaNk]

Here is a part of log file:

09/08/2005 15:59:42 ** ServiceExecutionThread: Client IP[212.58.13.103][3480] Connected
09/08/2005 15:59:42 ** ClientThread(3480)->
09/08/2005 15:59:42 ** RecvRequest(3480)->
09/08/2005 15:59:42 ** <- RecvRequest(3480)
09/08/2005 15:59:42 ** ParseRequest(3480)->
09/08/2005 15:59:42 ** <- ParseRequest(3480)
09/08/2005 15:59:42 ** ip_query_mac ->
09/08/2005 15:59:42 ** <- ip_query_mac
09/08/2005 15:59:42 ** redirect_org: src_ip 212.58.***.** src_port 1756
09/08/2005 15:59:42 ** match_allowed_hosts ->
09/08/2005 15:59:42 ** match_allowed_hosts: domain {www.yahoo.com} NOT Matched Any Keywords
09/08/2005 15:59:42 ** redirect_org: match_allowed_hosts FAIL
09/08/2005 15:59:42 ** SendResponse(3480)->
09/08/2005 15:59:42 ** <- SendResponse(3480)
09/08/2005 15:59:42 ** ClientThread(3480): close socket[400]
09/08/2005 15:59:42 ** remove_ipport_entry ->
09/08/2005 15:59:42 ** <- remove_ipport_entry
09/08/2005 15:59:42 ** <- ClientThread(3480)
09/08/2005 15:59:49 ** FSAuth: Authenticate[sample]
09/08/2005 15:59:49 ** PipeProcessThread(380) ->
09/08/2005 15:59:50 ** <- PipeProcessThread(380)
09/08/2005 15:59:50 ** PipeProcessThread(388) ->
09/08/2005 15:59:51 ** Trial: Login[sample]
09/08/2005 15:59:51 ** WriteToDBLogin: SQLExecute[UPDATE fsusr SET reserved1 = '1728920276', reserved2 = 1123592391, reserved12=timeleft, reserved13=bwquota WHERE name = 'sample' and reserved1 is NULL] Fail
09/08/2005 15:59:51 ** <- PipeProcessThread(388)
09/08/2005 15:59:56 ** ServiceExecutionThread: Client IP[212.58.13.103][3496] Connected
09/08/2005 15:59:56 ** ClientThread(3496)->
09/08/2005 15:59:56 ** RecvRequest(3496)->
09/08/2005 15:59:56 ** <- RecvRequest(3496)
09/08/2005 15:59:56 ** ParseRequest(3496)->
09/08/2005 15:59:56 ** <- ParseRequest(3496)
09/08/2005 15:59:56 ** ip_query_mac ->
09/08/2005 15:59:56 ** <- ip_query_mac
09/08/2005 15:59:56 ** redirect_org: src_ip 212.58.***.** src_port 1757
09/08/2005 15:59:56 ** match_allowed_hosts ->
09/08/2005 15:59:56 ** match_allowed_hosts: domain {www.yahoo.com} NOT Matched Any Keywords
09/08/2005 15:59:56 ** redirect_org: match_allowed_hosts FAIL
09/08/2005 15:59:56 ** SendResponse(3496)->
09/08/2005 15:59:56 ** <- SendResponse(3496)
09/08/2005 15:59:56 ** ClientThread(3496): close socket[388]
09/08/2005 15:59:56 ** remove_ipport_entry ->
09/08/2005 15:59:56 ** <- remove_ipport_entry
09/08/2005 15:59:56 ** <- ClientThread(3496)

Thanks,

[jason]

It looks like a database problem .

please refer to http://www.patronsoft.com/forum/viewtopic.php?t=751&highlight=database for a similar problem

and tell me how it goes.
_________________
~ Patronsoft Limited ~

[bLaNk]

Hello,

I have seen this topic before your reply but it doesnt contain necessary information to solve my problem.

Please help me for the problem,

Thanks

[bLaNk]

Hello,

I need urgent help.


Best Regards,

Serhat

[jason]

Have you ever tried to reinstall Firstspot in other "clean" windows machine?

We suspect that your ODBC driver is corrupted or not functioning since Firstspot cannot get connected to the database.

Please setup an VNC session for us to remote diagnosis.
sentto: info@patronsoft.com
_________________
~ Patronsoft Limited ~

[bLaNk]

Hello,

I have reinstalled windows 2003 server and firstspot software. Also I have sent to info@patronsoft.com remote session information.

Thanks,

Serhat

[alan]

We are still unable to connect to your remote desktop session, please double-check your settings (e.g. firewall).
_________________
~ Patronsoft Limited ~

[jason]

We received the error "The client could not connect to the remote computer."

If your Firstspot is behind a firewall please make sure it is not blocking remote desktop.

If your server is behind a router please make sure you have forward the traffice from your router to Firstspot
_________________
~ Patronsoft Limited ~