NEW : Unable to redirect webpage - URGENT PLEASE

castafiore · Joined: 27 Jul 2005 Posts: 5

Hello,

I installed on FirstSpot on MS windows 2000,
My first problem was with my Internet Prodiver IP (10.0.0.2 default gateway 255.0.0.0) and IP of FirstSpot (10.20.7.1). so I changed the FirstSpot IP address to 20.20.7.1 After this change, I arrived to start the FirstSpot service.
The next problem on the client's computer, i ask for www.yahoo.com URL, i see the FirstSpot page, i fill the login and password (sample/password) and i never see the yahoo.com page.
I already read the other points about "Unable to redirect webpage", I arrive to select, insert and update users

I'm interested in buying the full or standard version after to resolve the problem

Help please :-)

Castafiore

martigns · Joined: 13 Aug 2005 Posts: 1

I have exactly the same problem.
please help me

Thanks

jason · Posted: Sat Aug 13, 2005 6:58 pm **Post subject:**

Did you see the redirection page? (You will be rediect to the original web site ......)

Can you access to any of the exception free websites? (i.e. www.google.com)
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castafiore · Joined: 27 Jul 2005 Posts: 5

> Did you see the redirection page ?

After the login/password, I see the redirection page and wait my original page (www.yahoo.com)

> Can you access to any of the exception free websites? (i.e. www.google.com)

no access for the free website.

jason · Posted: Mon Aug 15, 2005 2:18 am **Post subject:**

Most likely is a RRAS problem.

Please refer to http://www.patronsoft.com/forum/viewtopic.php?t=673&highlight=rras
and session Pre-installation preparation in readme.rtf.
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castafiore · Joined: 27 Jul 2005 Posts: 5

I started "Routing and Remote Access service" manually as a test -> NO PROB with this service

Now, after a God intervention, don't ask me, we can access to the free site. Thx God.
But the other web site always on the redirection page. :-(

jason · Posted: Fri Aug 19, 2005 10:39 am **Post subject:**

Make sure you turn off the ICF/Windows Firewall and RRAS service as well as set to manual.

try something other than www.yahoo.com as your initial url, a few customers experienced problems when using www.yahoo.com as the initial url.

Jason
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castafiore · Joined: 27 Jul 2005 Posts: 5

FirstSpot is installed on MS windows 2000 pro SP4,

-> we dont have ICF/Windows Firewall on.
-> RRAS service is not started when we boot the Windows 2000 but once we start FIrstSpot, the RRAS start.

jason · Posted: Mon Aug 22, 2005 3:02 am **Post subject:**

Please zip and send us the following files to firstspot@patronsoft.com for further investigation:

1) all files under \Firstspot\log directory
2) config.ini under \Firstspot directory

Thank you
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jason · Posted: Thu Aug 25, 2005 3:01 am **Post subject:**

We received your log files, thanks.

There are two reasons i can think of:

1)The RRAS or TCP/IP stack might be corrupted in the "Windows 2000 SP4 English version " machine.

2)20.20.7.1/24 are internet resolvable addresses, you might have routing problem with this setting.

Private Networks are specified in the RFC1597
10.0.0.0 - 10.255.255.255
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255

Let me know what you think
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