Starting Firstspot disables Public Internet connection

[LazerTV]

I am running the Firstspot trial version 3.1.4 as a trial before purchase for a small hotel.

I am using a test set up with radio access point-PC-Router. The PC is running windows 2000 Prof sp4 with all latest Microsoft patches.

The radio access point is a Motorola WA840G. The router supplies DNS information from its internal DNS server called Ian, the DNS information is collected from the ISP, all other PC's on the network have Internet access using DHCP from the router, the same as for the Firstspot public NIC.

I have gone through the installation settings. Note I have no options to remove offloading in my D Link DFE 530TX network cards, the d-link web site gives no indication that these cards can offload, and the Registry appears not to have any entry called 'DisableTaskOffload'. (I have seen it on other PC's registry but not the PC used for Firstspot) I have assumed that this option is not available with these D-Link network cards.

Before Firstspot starts I can access the Internet through the public NIC but as soon as Firstspot starts, connection to the Internet is lost and I can no longer ping the router. Turning off Firstspot and restarting the PC gives me access back to the Internet and I can ping the router, until I restart Firstspot.

In addition the Client PC's can connect to the radio network with Firstspot running, but are not redirected to the login page. When connected I can ping from a client, to both network cards on the Firstspot PC, but not the router on the Internet.

At first start up I originally got a network overlap message, so have changed the Private network Interface IP to 172.16.0.1 255.255.0.0 this cleared the error.

All other settings are at default except some information loaded on to the UI customisation page.

The IPconfig info follows together with the Firstspot config ini file. I hope you can help direct me to solve this problem so that I can successfully demonstrate Firstspot to my boss.



Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\User>ipconfig /all

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : headend
Primary DNS Suffix . . . . . . . : firstspot.org
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : firstspot.org
lan

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX PCI Fast Ethernet A
dapter #2
Physical Address. . . . . . . . . : 00-50-BA-B6-3D-4D
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 172.16.0.1
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 172.16.0.1

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : D-Link DFE-530TX PCI Fast Ethernet A
dapter
Physical Address. . . . . . . . . : 00-80-C8-FB-BF-B6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.7
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DNS Servers . . . . . . . . . . . : 10.0.0.138
Lease Obtained. . . . . . . . . . : 02 November 2005 14:21:59
Lease Expires . . . . . . . . . . : 02 November 2005 16:21:59

C:\Documents and Settings\User>

;
; Description : FirstSpot setting ini file
;
; Filename : config.ini
;
; Copyright (c) 2002-2005, PatronSoft Limited
;

; Note: use a backslash to separate directories and files, those lines starting with
; a semi-colon are considered as comments.
;
; Warning : please don't change this file without supervision of a PatronSoft Engineer
; It is highly recommended that you change the FirstSpot setting in the Web-based Configuration Manager

[version]
version=Trial
versionDesc=3.1.4

[MNS]
; number of return paths
num_return_path=0
return_path0=

[DHCP]
leasetime=2880
num_ignored_addr=0
ignore_addr0=

[Client Pass]
num_mac_addr=0
mac_0=
num_ip_addr=0
ip_0=

;
; Redirect Login Page php file
;
[loginPhp]
Login_enable0=
Login_php_Num0=

;
; Gateway Settings
;
[gateway]
;demo_mode=on, off (default)
;
;This demo_mode parameter is for FirstSpot channel partners demonstration purpose
;If demo_mode=on, FirstSpot DNS Server and Web Server will perform a catch-all on all
;requests. After the user login, the client will always see the "firstspotdemo" page.
demo_mode=off

;redirect user to cart.php when login fails
redirect_cart=1

;Client Isolation, NetBIOS over TCP/IP, Default is Disabled
netbios=1

;Scenario 2 (Distributed Network Topology)
scenario2=0

; Post-Startup Batch File Path Name
batch_filePath =

; lan's subnet mask (please change this through Configuration Manager only)
;
subnet_mask =255.255.0.0

; domain name server IP address
;
DNS =0.0.0.0

; domain name server IP address
;
preferred_DNS =0.0.0.0

; domain name server IP address
;
alternate_DNS =0.0.0.0

; username
;
user =firstspot

; password
;
pass =a03af780c0f2959f26512a2cc8c2efb6

;Number of maximum administrator account
max_admin_account = 10

;Administrator username
admin_username0 =
admin_username1 =
admin_username2 =
admin_username3 =
admin_username4 =
admin_username5 =
admin_username6 =
admin_username7 =
admin_username8 =
admin_username9 =

;Administrator password
admin_password0 =
admin_password1 =
admin_password2 =
admin_password3 =
admin_password4 =
admin_password5 =
admin_password6 =
admin_password7 =
admin_password8 =
admin_password9 =

;Administrator parameter
admin_parameter0 =
admin_parameter1 =
admin_parameter2 =
admin_parameter3 =
admin_parameter4 =
admin_parameter5 =
admin_parameter6 =
admin_parameter7 =
admin_parameter8 =
admin_parameter9 =

; network interface card connected to Internet (after modify this, need to restart FirstSpot)
;
publicNIC=Local Area Connection

; network interface card connected Hotspots or visitor-based networks (after modify this, need to bind the FirstHop driver
; to this new card and unbind the FirstHop driver from ALL other cards, then reboot Windows)
;
privateNIC=Local Area Connection 2

; data source for user login
;
Datasource =C:\Program Files\FirstSpot\datasource\firstspot.dsn

; datasource table for user login
;
Datasource_Tablename =fsusr

; datasource table for user login
Datasource_Plans_Tablename =fsplans

; enable session logging into the datasource log table
session_log =ON

; datasource table for user session logging
;
Datasource_Log_Tablename =fsusrlog

; datasource table for PayPal
;
Datasource_PayPal_Table=ppal

; port used by Gateway Service
;
port =5786

; port used by Authentication Server
;
auth_port =5788

; port used by ssl site
;
ssl_port =5789

; Greeting message displayed in login page
;
greeting_msg =Welcome to our Hotspot!

; Enable to show InfoBox
;
show_infobox =ON

; Login page picture (filename)
;
loginpage_pic_name=Lazer approved logo.jpg

; authentication server IP address (please change this through Configuration Manager only)
; Note: different from gateway_IP when it is not installed in gateway (not officially supported in this version)
;
auth_IP =172.16.0.1

; login page filename which dispatcher will call
;
loginpage =login_select.php

; login form filename which login_select.php will call
;
loginform =login_form.php

; anonymous login form filename which login_select.php will call
;
a_loginform =alogin_form.php

; authentication form filename which authentication.php will call
;
reauthenticationform =reauth_form.php

; anonymous authentication form filename which authentication.php will call
;
a_reauthenticationform =alogout_form.php

; idle time (minutes) allowed for authenticated users
;
idle_timeout =10

; private network (please change this through Configuration Manager only)
;
private_IP =172.16.0.0

; gateway IP address (please change this through Configuration Manager only)
;
gateway_IP =172.16.0.1

; allow access to config manager from private network?
;
access_from_private =off

; allow access to config manager from public network?
;
access_from_public =off

; license file path
;
licensepath =C:\Program Files\FirstSpot\

; session handling mode, 0 for MAC-based, 1 for IP-based
session_handling =0

; path for dhcp config
dhcppath =C:\Program Files\FirstSpot\dhcp\dhcpservice.ini

; dhcp mode, 0 = auto, 1 = static, 2 = disabled
dhcpmode =0

; for static dhcp only, path of the Ip MAC mapping list
static_dhcp_path =C:\Program Files\FirstSpot\StaticDHCP.txt

; anonymous login
anonymous_login =off

; secret enable
secret_enable=off

; secret code
secret_code=0aed120c6f7090a5b26a4c93df382b21

; anonymous login user table name
Datasource_Anonymous_Tablename =fsa

; anonymous login log table name
Datasource_Anonymous_Log_Tablename =fsalog

; password offloading mode
pwd_offload =off

; password encryption directory path
encrypt_path =C:\Program Files\FirstSpot\dispatcher\encrypt_pwd.exe

; initial air time in minutes for self signup users
self_sign_up_credit=0

; self signup filtering
self_signup_filter=1

;allow self-signup without an ip/mac, 0=yes, 1=no
self_signup_no_mac=1

; null=no filter, 0 = signup once, >0 after x mins
self_signup_period=

;use 3 party ssl cert 0=yes 1=no
ssl_cert=1

;secure socket layer for authentication
;443 for enabled SSL, auth_port=ssl_auth_port for disabled ssl
ssl_auth_port=5788

;rewrite engine for http to https redirection
rewrite_engine=off

;NAT
nat=0

;maximum fail attempt allowed
max_attempt=

; Allowed Hosts Settings
;
[allowed hosts]
; allowed hosts keywords file path
;
hosts_keywords_path =C:\Program Files\FirstSpot\AllowedHostsKeywords.txt

; allowed hosts IPs file path
;
hosts_ips_path =C:\Program Files\FirstSpot\AllowedHostsIps.txt


; Bandwidth Throttle Settings
[bw_throttle]
; Bandwidth Throttle Mode
bt_mode =0

; Overall Upload Limit (at least 20KB/s recommended)
bt_ul_limit =0

; Overall Download Limit (at least 20KB/s recommended)
bt_dl_limit =0

; low, medium and high definition
bt_low=100
bt_medium=50
bt_high=20
bt_drop_period=2

[bwreset]
bwresetmethod=
bwresetperiod=
lastresetbw=

[creditcard]
payment_method=ppal

[paypal]
; Business id
;
ppal_business=your_business_id@your_email.com

; URL for successful transactions
;
ppal_return=http://10.20.7.1:5788/cart.php

; URL for cancelled transactions
;
ppal_cancal_return=http://10.20.7.1:5788/cart.php

; trust "Pending"=="Complete"?
;
ppal_pending_release=no

; the settlement currency
;
ppal_base_currency=USD

; URL for notify
;
ppal_notify_url=http://fixed_ip:5789

; Starting number for invoice
;
ppal_invoice_start=1

[worldpay]
; Installation id
;
wpay_instID=your_installation_ID

; the settlement currency
;
wpay_base_currency=USD

; URL for notify
;
wpay_notify_url=http://fixed_ip:5789

; Test Mode
; 100 : test mode - always successful validation
; 101 : test mode - always failed validation
; 0 : test mode - live mode, not testing
;
wpay_testmode=0

[lang]
lang_pack_file=custom_lang.php
cmlang_pack_file=custom_cmlang.php
last_logout=logout
this_logout=logout
last_info=infobox
this_info=infobox
last_cart=cart
this_cart=cart
key_0=
url_0=
signup01=off
signup02=off
signup03=off
signup04=off
signup05=off
signup06=off
signup07=off
signup08=off
signup09=off
signup10=off

; Setting of cart description
[cart]
max_slot_open=0

[radius]
use_radius=false
ServerIP=10.20.7.1
AuthPort=1812
AccPort=1813
Secret=secret
FSVendorID=2004
Datasource=C:\Program Files\FirstSpot\datasource\radius.dsn
Datasource_Tablename=fsRadius
Acc_Start=true
Acc_Stop=true
;Acc_FSLogin=true
;Acc_FSLogout=true
;Acc_FSWriteLog=true

[radiusAuthentication]
NAS_IDENTIFIER=FirstSpot
;NAS_IP_ADDRESS=the private nic ip, this can be edited.
;CALLING_STATION_ID=client nic mac or ip, depends on the Firstspot setting, this can not be edited.
;CALLED_STATION_ID=firstspot private nic mac, this can not be edited.

[radiusCustomAttribute]
;Vendor spec type for Firstspot
;fixed value can not be changed.
;
;FS_AUTH_TIMELEFT=1
;FS_AUTH_ACCUMBW=2
;FS_AUTH_BWQUOTA=3
;FS_AUTH_BWCOUNT=4
;FS_AUTH_ULLIMIT=5
;FS_AUTH_DLLIMIT=6
;FS_AUTH_LOGINTIME=7
;FS_AUTH_LOGOUTTIME=8
;FS_AUTH_TIMEDIFF=9
;FS_AUTH_BWUSAGE=10

;Account Status Type Attributes, can be changed.
;
;default ACCT_STATUS_FSLOGIN=217
;default ACCT_STATUS_FSLOGOUT=218
;default ACCT_STATUS_FSWRITELOG=219

[misc]
show_cart=yes
enable_chgpwd=1
block_icmp=off
block_udp=on
_debug=1
pkt_period=20
oem=C:\WINNT\INF\oem0.inf
PublicAdapterIP=10.0.0.7
PublicAdapterIpMask=255.0.0.0
PrivateMAC=0050bab63d4d
_________________
Ian Scott

[alan]

Somehow starting FirstSpot changes the routing in your PC, and this causes Internet becomes inaccessible. Note the since Internet is not available so the DNS will fail as well. As a result, the client won't see the login page due to nslookup failure (rather than the Offloading problem).

Please try install FirstSpot in the clean Windows. This solves a lot of potential problems. You can go inside RRAS to try to "fix" the routing issue, but this requires deep understanding on Windows network architecture and it is only recommeded for adventurous user.
_________________
~ Patronsoft Limited ~

[LazerTV]

Thanks for the quick reply

Unfortunately the PC is 'clean'. Windows 2K was installed just for this trial, the only addition to the install was the windows updates and Firstspot, this PC does not even have a virus checker.

This routing problem must be something being done by Firstspot, I have reinstalled it several times wit the same result?
_________________
Ian Scott

[alan]

Yes, it is related FirstSpot as it will change the routing after it is started. Please post the following:

1) ipconfig/all
2) route print (before FirstSpot is started)
2) route print (after FirstSpot is started)
_________________
~ Patronsoft Limited ~

[LazerTV]

Do you mean a 'tracert' if so where to?
_________________
Ian Scott

[LazerTV]

Sorry
I have never used the Poute PRINT command to get the rouing table before, I will do it this afternoon and send you the reply.
_________________
Ian Scott

[LazerTV]

See the information that you requested below, with my comments for each section.

First IPCONFIG /ALL after PC start up Firstspot not started. I can connect to to the Internet, and Ping the router.


Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\User>ipconfig /all

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : headend
Primary DNS Suffix . . . . . . . : firstspot.org
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : firstspot.org
lan

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX PCI Fast Ethernet A
dapter #2
Physical Address. . . . . . . . . : 00-50-BA-B6-3D-4D
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 172.16.0.1
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 172.16.0.1

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : D-Link DFE-530TX PCI Fast Ethernet A
dapter
Physical Address. . . . . . . . . : 00-80-C8-FB-BF-B6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.9
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DNS Servers . . . . . . . . . . . : 10.0.0.138
Lease Obtained. . . . . . . . . . : 03 November 2005 15:53:19
Lease Expires . . . . . . . . . . : 03 November 2005 17:53:19



Next the routing table before Firstspot started.



C:\Documents and Settings\User>route PRINT
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x1000003 ...00 50 ba b6 3d 4d ...... VIA PCI 10/100Mb Fast Ethernet Adapter
0x1000004 ...00 80 c8 fb bf b6 ...... VIA PCI 10/100Mb Fast Ethernet Adapter
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.138 10.0.0.9 1
10.0.0.0 255.0.0.0 10.0.0.9 10.0.0.9 1
10.0.0.9 255.255.255.255 127.0.0.1 127.0.0.1 1
10.255.255.255 255.255.255.255 10.0.0.9 10.0.0.9 1
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
172.16.0.0 255.255.0.0 172.16.0.1 172.16.0.1 1
172.16.0.1 255.255.255.255 127.0.0.1 127.0.0.1 1
172.16.255.255 255.255.255.255 172.16.0.1 172.16.0.1 1
224.0.0.0 224.0.0.0 10.0.0.9 10.0.0.9 1
224.0.0.0 224.0.0.0 172.16.0.1 172.16.0.1 1
255.255.255.255 255.255.255.255 172.16.0.1 172.16.0.1 1
Default Gateway: 10.0.0.138
===========================================================================
Persistent Routes:
None



Next proof that I can ping the router



C:\Documents and Settings\User>ping 10.0.0.138

Pinging 10.0.0.138 with 32 bytes of data:

Reply from 10.0.0.138: bytes=32 time<10ms TTL=64
Reply from 10.0.0.138: bytes=32 time<10ms TTL=64
Reply from 10.0.0.138: bytes=32 time<10ms TTL=64
Reply from 10.0.0.138: bytes=32 time<10ms TTL=64

Ping statistics for 10.0.0.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms



Now I load Firstspot and start it, then ping the router again, see it does not reply.


C:\Documents and Settings\User>ping 10.0.0.138

Pinging 10.0.0.138 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 10.0.0.138:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms



The route table again, I notice the only change in the last full line of the table where the public IP address has replaced the private IP address, this must be the problem.



C:\Documents and Settings\User>route PRINT
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x1000004 ...00 80 c8 fb bf b6 ...... VIA PCI 10/100Mb Fast Ethernet Adapter
0x2000003 ...00 50 ba b6 3d 4d ...... VIA PCI 10/100Mb Fast Ethernet Adapter
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.138 10.0.0.9 1
10.0.0.0 255.0.0.0 10.0.0.9 10.0.0.9 1
10.0.0.9 255.255.255.255 127.0.0.1 127.0.0.1 1
10.255.255.255 255.255.255.255 10.0.0.9 10.0.0.9 1
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
172.16.0.0 255.255.0.0 172.16.0.1 172.16.0.1 1
172.16.0.1 255.255.255.255 127.0.0.1 127.0.0.1 1
172.16.255.255 255.255.255.255 172.16.0.1 172.16.0.1 1
224.0.0.0 224.0.0.0 10.0.0.9 10.0.0.9 1
224.0.0.0 224.0.0.0 172.16.0.1 172.16.0.1 1
255.255.255.255 255.255.255.255 10.0.0.9 10.0.0.9 1
Default Gateway: 10.0.0.138
===========================================================================
Persistent Routes:
None

C:\Documents and Settings\User>
_________________
Ian Scott

[alan]

This is still very puzzling. Have you installed SP4 with your Windows 2000?

We need more information. After FirstSpot is started, please copy and post :

1) ipconfig/all
2) arp -a
3) the debug log firstspot_gw_srv_[timestamp].log under FirstSpot\log subdirectory
_________________
~ Patronsoft Limited ~

[LazerTV]

Here is the data you requested, first ping to the router was befor Firstspot was started, second was after it started.

I hope that this helps to solve the problem here.



Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\User>ping 10.0.0.138

Pinging 10.0.0.138 with 32 bytes of data:

Reply from 10.0.0.138: bytes=32 time<10ms TTL=64
Reply from 10.0.0.138: bytes=32 time<10ms TTL=64
Reply from 10.0.0.138: bytes=32 time<10ms TTL=64
Reply from 10.0.0.138: bytes=32 time<10ms TTL=64

Ping statistics for 10.0.0.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms



C:\Documents and Settings\User>arp -a

Interface: 10.0.0.9 on Interface 0x1000004
Internet Address Physical Address Type
10.0.0.138 00-90-d0-8f-b1-4c dynamic



C:\Documents and Settings\User>ping 10.0.0.138

Pinging 10.0.0.138 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 10.0.0.138:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms



C:\Documents and Settings\User>ipconfig /all

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : headend
Primary DNS Suffix . . . . . . . : firstspot.org
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : firstspot.org
lan

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX PCI Fast Ethernet A
dapter #2
Physical Address. . . . . . . . . : 00-50-BA-B6-3D-4D
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 172.16.0.1
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 172.16.0.1

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : D-Link DFE-530TX PCI Fast Ethernet A
dapter
Physical Address. . . . . . . . . : 00-80-C8-FB-BF-B6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.9
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DNS Servers . . . . . . . . . . . : 10.0.0.138
Lease Obtained. . . . . . . . . . : 04 November 2005 14:51:18
Lease Expires . . . . . . . . . . : 04 November 2005 16:51:18



C:\Documents and Settings\User>arp -a

Interface: 10.0.0.9 on Interface 0x1000004
Internet Address Physical Address Type
10.0.0.138 00-90-d0-8f-b1-4c dynamic



C:\Documents and Settings\User>


Following is the file firstspot-gw-srv-2005.11.10-14.55.0.3.log

04/11/2005 14:55:04 ** Starting Print Log **
04/11/2005 14:55:04 ** FirstSpot Version (3.1.4) **
04/11/2005 14:55:04 ** Service: Read Session Log
04/11/2005 14:55:04 ** Service: Read DataBase Info
04/11/2005 14:55:04 ** Service: Read BlockICMP_UDP
04/11/2005 14:55:04 ** Service: BLOCK_ICMP Disabled
04/11/2005 14:55:04 ** Service: BLOCK_UDP Enabled
04/11/2005 14:55:04 ** Service: Read Driver Param
04/11/2005 14:55:04 ** Service: Read Global BandWidth Throttle
04/11/2005 14:55:04 ** Service: Read PW Offloading
04/11/2005 14:55:04 ** Service: Read Session Handling
04/11/2005 14:55:04 ** Service: Read Anonymous Login
04/11/2005 14:55:04 ** Service: Read Lisence Path
04/11/2005 14:55:04 ** Service: Read IP
04/11/2005 14:55:04 ** Service: Read Multiple Network Segment
04/11/2005 14:55:04 ** Service: Read Allow Disconnect
04/11/2005 14:55:04 ** Service: Read Allow Disconnect: allow private disconnect[NO][]
04/11/2005 14:55:04 ** Service: Read Allow Disconnect: allow public disconnect[NO][]
04/11/2005 14:55:04 ** Service: Read NIC
04/11/2005 14:55:04 ** Service: Read Allowed Hosts
04/11/2005 14:55:04 ** Service: Read Default Login Page
04/11/2005 14:55:04 ** Service: Read DHCP
04/11/2005 14:55:04 ** Service: Read Skip Nic D/E
04/11/2005 14:55:04 ** Service: Read RADIUS
04/11/2005 14:55:04 ** Service: Read Packet Drop Period
04/11/2005 14:55:04 Packet Drop Period [20]
04/11/2005 14:55:04 ** System Info for Verification:Microsoft Windows 2000
04/11/2005 14:55:04 ** System Info for Verification:Professional
04/11/2005 14:55:04 ** System Info for Verification:{Service Pack 4} (Build 2195)
04/11/2005 14:55:04 ** System Info for Verification:Get Needed System Info {SUCCESS}
04/11/2005 14:55:04 ** Hardware Info for Verification **
04/11/2005 14:55:04 ** Hardware Info for Verification: Number of processors: {1}
04/11/2005 14:55:04 ** Hardware Info for Verification: Page size: {4096}
04/11/2005 14:55:04 ** Hardware Info for Verification: Processor type: {Alpha]
04/11/2005 14:55:04 ** Hardware Info for Verification: wProcessorLevel: {Intel Pentium Pro, II, III or 4}
04/11/2005 14:55:04 ** Hardware Info for Verification: CPU Hz {651}MHz
04/11/2005 14:55:04 ** Hardware Info for Verification: CPU Name {}
04/11/2005 14:55:04 ** Hardware Info for Verification: CPU Model {x86 Family 6 Model 8 Stepping 1}
04/11/2005 14:55:04 ** Memory Mapping: [C:\Program Files\FirstSpot\log\firstspot_gw_srv_2005.11.04_14.55.03.log]
04/11/2005 14:55:05 ** Reset All Accounts
04/11/2005 14:55:05 ** probePublicIP->
04/11/2005 14:55:05 ** probePublicIP: Connection Name[Local Area Connection]
04/11/2005 14:55:06 ** probePublicIP: Hardware Guid Obtained[{5E9DED9F-73AF-4CB1-8637-4C559D2A48F0}]
04/11/2005 14:55:06 ** procConfFile->
04/11/2005 14:55:06 ** <-procConfFile
04/11/2005 14:55:06 ** <-probePublicIP
04/11/2005 14:55:06 ** startDemoMode->
04/11/2005 14:55:06 ** <-startDemoMode
04/11/2005 14:55:06 ** validate_SubnetAddr =>
04/11/2005 14:55:06 ** validate_SubnetAddr <=
04/11/2005 14:55:06 ** EnableDisableAssignIPs ->
04/11/2005 14:55:06 ** firstspotconOperation2=>
04/11/2005 14:55:06 ** firstspotconOperation2: Connection Name[Local Area Connection 2]
04/11/2005 14:55:06 ** firstspotconOperation2: Hardware Name Obtained[D-Link DFE-530TX PCI Fast Ethernet Adapter #2]
04/11/2005 14:55:06 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1106&DEV_3043&SUBSYS_14001186&REV_06\3&61AAA01&0&68]
04/11/2005 14:55:06 ** firstspotconOperation2{DIS_PRIVATE_NIC}: Disabling
04/11/2005 14:55:07 ** firstspotconOperation2{DIS_PRIVATE_NIC}:Private NIC disabled successfully
04/11/2005 14:55:07 ** <=firstspotconOperation2
04/11/2005 14:55:07 ** EnableDisableAssignIPs: Configuring Private NIC
04/11/2005 14:55:17 ** EnableDisableAssignIPs: Finished Configuring Private NIC
04/11/2005 14:55:17 ** firstspotconOperation2=>
04/11/2005 14:55:17 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1106&DEV_3043&SUBSYS_14001186&REV_06\3&61AAA01&0&68]
04/11/2005 14:55:17 ** firstspotconOperation2{EN_PRIVATE_NIC}: Enabling
04/11/2005 14:55:41 ** firstspotconOperation2{EN_PRIVATE_NIC}:Private NIC enabled successfully
04/11/2005 14:55:41 ** <=firstspotconOperation2
04/11/2005 14:55:41 ** <- EnableDisableAssignIPs
04/11/2005 14:55:41 ** verifyEnableDisable->
04/11/2005 14:55:41 ** firstspotconOperation2=>
04/11/2005 14:55:41 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1106&DEV_3043&SUBSYS_14001186&REV_06\3&61AAA01&0&68]
04/11/2005 14:55:41 ** firstspotconOperation2{STA_PRIVATE_NIC}: Getting Status
04/11/2005 14:55:41 ** firstspotconOperation2{STA_PRIVATE_NIC}: Private NIC started
04/11/2005 14:55:41 ** <=firstspotconOperation2
04/11/2005 14:55:41 ** firstspotconOperation2=>
04/11/2005 14:55:41 ** firstspotconOperation2: Connection Name[Local Area Connection]
04/11/2005 14:55:42 ** firstspotconOperation2: Hardware Name Obtained[D-Link DFE-530TX PCI Fast Ethernet Adapter]
04/11/2005 14:55:42 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1106&DEV_3043&SUBSYS_14001186&REV_06\3&61AAA01&0&58]
04/11/2005 14:55:42 ** firstspotconOperation2{STA_PUBLIC_NIC}: Getting Status
04/11/2005 14:55:42 ** firstspotconOperation2{STA_PUBLIC_NIC}: Public NIC started
04/11/2005 14:55:42 ** <=firstspotconOperation2
04/11/2005 14:55:42 ** <-verifyEnableDisable
04/11/2005 14:55:42 entering verify NIC
04/11/2005 14:55:42 verify NIC : Public NIC{{5E9DED9F-73AF-4CB1-8637-4C559D2A48F0}}
04/11/2005 14:55:42 verify NIC : Private NIC{{56F68D00-6BBD-4126-B95C-4714D8201CEE}}
04/11/2005 14:55:42 IoctlNdisQueryGlobalStats ->
04/11/2005 14:55:42 <- IoctlNdisQueryGlobalStats
04/11/2005 14:55:42 IoctlNdisQueryGlobalStats ->
04/11/2005 14:55:42 <- IoctlNdisQueryGlobalStats
04/11/2005 14:55:43 leaving verify NIC
04/11/2005 14:55:43 IoctlNdisQueryGlobalStats ->
04/11/2005 14:55:43 <- IoctlNdisQueryGlobalStats
04/11/2005 14:55:43 ** GetMacAddress: (mac 00:50:ba:b6:3d:4d)
04/11/2005 14:55:43 ** RestartApacheService->
04/11/2005 14:55:43 ** RestartApacheService: restart gracefully
04/11/2005 14:55:44 ** <-RestartApacheService
04/11/2005 14:55:44 ** StopUnusedServices->
04/11/2005 14:55:44 ** StopUnusedServices: SharedAccess
04/11/2005 14:55:44 ** StopUnusedServices: DNS
04/11/2005 14:55:44 ** StopUnusedServices: DHCPServer
04/11/2005 14:55:44 ** <-StopUnusedServices
04/11/2005 14:55:44 ** modifyRRAS ->
04/11/2005 14:55:44 ** resetRRAS ->
04/11/2005 14:55:45 ** resetRRAS: remove private NIC
04/11/2005 14:55:46 ** resetRRAS: add private NIC
04/11/2005 14:55:46 ** <- resetRRAS
04/11/2005 14:55:46 ** modifyRRAS: Configuring
04/11/2005 14:55:49 ** restartRRAS->
04/11/2005 14:55:49 ** restartRRAS: OpenService
04/11/2005 14:55:49 ** restartRRAS: Stopping
04/11/2005 14:55:49 ** restartRRAS: starting
04/11/2005 14:55:50 ** <-restartRRAS
04/11/2005 14:55:50 ** <- modifyRRAS
04/11/2005 14:55:50 ** modifyDNS ->
04/11/2005 14:55:50 using DNS 10.0.0.138
04/11/2005 14:55:50 bindpath[C:\Program Files\FirstSpot\dns\etc\]
04/11/2005 14:55:50 ** <- modifyDNS
04/11/2005 14:55:54 Multiple Network Segment Count = (0)
04/11/2005 14:55:54 Quit WriteROUTERCfg!
04/11/2005 14:55:56 running trial edition expiration on Fri Dec 02 10:22:02 2005
04/11/2005 14:55:56 <------ batch_fP_RetValue stats : 0.
04/11/2005 14:55:56 no Batch File or Failed the execution
04/11/2005 14:55:56 ** StartServiceThread ->
04/11/2005 14:55:56 ** setdispatcher ->
04/11/2005 14:55:56 ** setdispatcher : MAC-base session handling
04/11/2005 14:55:56 ** setdispatcher : Private IP(172.16.0.0)
04/11/2005 14:55:56 ** setdispatcher : idle timeout(10)
04/11/2005 14:55:56 ** setdispatcher : driver timeout(1)
04/11/2005 14:55:56 ** setdispatcher : Gateway IP(172.16.0.1)
04/11/2005 14:55:56 ** setdispatcher : Listen Port(5786)
04/11/2005 14:55:56 ** setdispatcher : Auth Port(5788)
04/11/2005 14:55:56 ** setdispatcher : Authenicate IP(172.16.0.1)
04/11/2005 14:55:56 ** setdispatcher : Up Load Limit(-1)
04/11/2005 14:55:56 ** setdispatcher : Down Load Limit(-1)
04/11/2005 14:55:56 ** setdispatcher : Interval(1)
04/11/2005 14:55:56 ** setdispatcher : Drop Period(2)
04/11/2005 14:55:56 ** setdispatcher : PKTInterval(20)
04/11/2005 14:55:56 ** <- setdispatcher
04/11/2005 14:55:56 ** StartServiceThread: setdispatcher Success(1)
04/11/2005 14:55:56 ** EnableDrvBlock: BLOCK_ICMP DISABLED
04/11/2005 14:55:56 ** EnableDrvBlock: IOCTL_CMD_DISABLE_BLOCK_ICMP SUCCESS
04/11/2005 14:55:56 ** EnableDrvBlock: BLOCK_UDP ENABLED
04/11/2005 14:55:56 ** EnableDrvBlock: IOCTL_CMD_ENABLE_BLOCK_UDP SUCCESS
04/11/2005 14:55:56 ** EnableDrvDP: IOCTL_CMD_ENABLE_DEBUG SUCCESS, debug_level=1
04/11/2005 14:55:56 ** EnableDrvDP: IOCTL_CMD_DEBUG_PATH_INIT SUCCESS
04/11/2005 14:55:56 ** InitAllowIPTable: IOCTL_CMD_ALLOWED_IP_INIT SUCCESS
04/11/2005 14:55:56 <== read_client_pass
04/11/2005 14:55:56 ** read_client_pass: file name=C:\Program Files\FirstSpot\config.ini, session=0
04/11/2005 14:55:56 ** read_allowed_hosts: {C:\Program Files\FirstSpot\AllowedHostsIps.txt}
04/11/2005 14:55:56 ** InitialCaptureThread: ->
04/11/2005 14:55:56 ** DeviceNotifyDB ->
04/11/2005 14:55:56 ** PipeListenThread ->
04/11/2005 14:55:56 ** <- InitialCaptureThread:
04/11/2005 14:55:56 ** ServiceExecutionThread ->
04/11/2005 14:55:56 ** ObtainBWReportThread ->
04/11/2005 14:55:56 ** allowed_ip_handle: IOCTL_CMD_ADD_ALLOWED_IP SUCCESS, 0=209.50.241.72
04/11/2005 14:55:56 ** allowed_ip_handle: IOCTL_CMD_ADD_ALLOWED_IP SUCCESS, 1=155.136.68.77
04/11/2005 14:55:56 ** read_allowed_hosts: {C:\Program Files\FirstSpot\AllowedHostsKeywords.txt}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {0}={patronsoft.com}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {1}={search.msn.com}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {2}={www.paypal.com}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {3}={www.paypalobjects.com}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {4}={select.worldpay.com}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {5}={companion.yahoo.com}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {6}={toolbar.msn.com}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {7}={data.alexa.com}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {8}={google.com}
04/11/2005 14:55:56 ** read_allowed_hosts: Allowed Host {9}={www.lazer-cabletv.com}
04/11/2005 14:55:56 Bandwidth Throttle (Overall Upload Limit:(unlimit)KB/s Overall Download Limit:(unlimit)KB/s)
04/11/2005 14:55:56 ** StartServiceThread: Service Started
04/11/2005 14:55:56 ** PipeProcessThread(332) ->
04/11/2005 14:55:57 ** <- PipeProcessThread(332)
_________________
Ian Scott

[LazerTV]

Note the PC is running SP4 and all the later windows updates, I have also updated IE 5.0 to IE 6 SP1a incase that helped.

Winzip 8, macromedia Flash player 8, Power DVD, Windows Media player 9, and Adobe 7 with photoshop album are the only programs on the PC not instaled by Firstspot.
_________________
Ian Scott

[WISPaway]

I'm having the same/similar problem with my setup. Having just PURCHASED FirstSpot, this is a little unsettling. Ihad no problems on my test machine (Toshiba 3010 Dual PIII Server) but the production unit (custom built) had nothing but.

Here's my two cents on the problem:

We're both running 2 indentical NIC cards (cheap ones at that) for LAN and WAN. I'm guessing that even though they represent separate connections to the OS, the FirstSpot driver has trouble differenciating one from the other in practice.

I'm going to slap a different NIC in my machine and test the theory.

Keep yout fingers crossed!


Charles Phillips

[alan]

Ian, as a workaround, can you add back the route (after you start FirstSpot)? The command should look like:

route add 255.255.255.255 mask 255.255.255.255 172.16.0.1 metric 1 if 0x2000003

Please tell me the test result.


Charles, we did have problem with "similar" network card long time ago. But we haven't had this kind of problem reported recently. Having said that, please still go ahead and test your theory and let me know the result.
_________________
~ Patronsoft Limited ~

[LazerTV]

I have tried the route add command several times but it returns the error bad destination address 255.255.255.255

I have rechecked and the original table entry that we are trying to restore defintely starts with a destination address 255.255.255.255

Change 255.255.255.255 also gives the same error.

I am not sure what to do at this point
_________________
Ian Scott

[LazerTV]

Is there any way I can find what IP address Firstspot handed to the Access point, because at the moment I cannot check that I have any communication, and I have found that I do not appear able to contact the access point from the PC.

I am just wondering if the PC can not see the access point which I believe will give firstspot problems, and may be connected with the internet connection problem I am seeing.

I originaly set the access point to be a DHCP client which means I now do not know the address to point my browser to, to see its setup info, I have tried pinging addresses 172.16.0.2 to 30 without any reply.
_________________
Ian Scott

[LazerTV]

Because I could not communicate with the access point I have now set a single excluded address in the Firstspot DHCP 172.16.0.10 and I have given the access point that fixed address.

That now allows me to change the access point settings from the PC while firstspot is running. Can you confirm that this will not upset any Firstspot requirements.

Unfortunately I still cannot connect to the Public network after firstspot starts.

I am wondering if the route table entry 255.255.255.255 255.255.255.255 10.0.0.9 10.0.0.9 is causing the problem as I do not appear to be able to change or delete this entry, it always gives the error bad destination address 255.255.255.255

This does appear to be an illegal address. Note before starting Firstspot this address is different, but still looks like an illegal address.
_________________
Ian Scott