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Blcnico Guest
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Posted: Mon Sep 04, 2006 6:46 am Post subject: Expired users |
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Running version 4 we noticed that if the customer doesnt log off before the exiration of the time allowed the system doesn't cut them off at time expiration ... and of course for short time accounts it is a strong problem
Please advise
Nico |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Mon Sep 04, 2006 8:28 am Post subject: |
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This is not normal.
1) What is the exact version of FirstSpot are you using?
2) Are you using Passive Login user, or just normal username/password user?
3) Are you using the default ODBC datasource? Or you change the database to MySQL or SQL server? _________________ ~ Patronsoft Limited ~ |
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Blcnico
Joined: 04 Sep 2006 Posts: 1 Location: Monaco
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Posted: Mon Sep 04, 2006 7:08 pm Post subject: Expired users |
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1) What is the exact version of FirstSpot are you using?
= FirstSpot® v4.0.9 Advanced Edition
2) Are you using Passive Login user, or just normal username/password user?
= normal username/password
3) Are you using the default ODBC datasource? Or you change the database to MySQL or SQL server?
= default ODBC datasource
In addition we have periodically Apache crashing or dhcpservice crashing.
Thank you for your prompt reply
Nico _________________ Nico |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Tue Sep 05, 2006 2:37 am Post subject: |
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Please:
1) restart FirstSpot
2) try to reproduce the problem
3) post the log file firstspot_gw_srv_[timestamp].log under FirstSpot\log directory _________________ ~ Patronsoft Limited ~ |
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