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sdwedemeyer
Joined: 18 Oct 2006 Posts: 21 Location: Atlanta, GA, USA
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Posted: Mon Nov 06, 2006 3:06 pm Post subject: Login credentials criteria |
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What are the user name and password criteria. I have one user that complained thier newly created login was reported invalid. I tried resetting the password. Then I noticed the user name has a space in it. If this is the problem, why did the system create the account? Can I edit a username? _________________ Stephen D Wedemeyer |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Tue Nov 07, 2006 2:46 am Post subject: |
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We don't support username with space in it.
So maybe your end-users create username via self sign-up? You shouldn't be able to create username with space within Configuration Manager though. _________________ ~ Patronsoft Limited ~ |
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sdwedemeyer
Joined: 18 Oct 2006 Posts: 21 Location: Atlanta, GA, USA
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Posted: Tue Nov 07, 2006 6:24 am Post subject: |
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Yes, the end user created the username as part of the signup process. I don't know of any systems that do support a space in the username, but the fact is your system allowed the account to be created. That needs to be written up as a bug report.
But you have not answered the question about the criteria. For both username and password, what are the minimum and maximum length, special characters usage, upper case / lower case senstivity, etc....
The criteria should be listed on the page where the user creates the account. Please provide the criteria and I will update my pages accordingly. _________________ Stephen D Wedemeyer |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Tue Nov 07, 2006 8:29 am Post subject: |
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Here is the username criteria:
1) it is case sensitive
2) support number, alphabet, underscore (_) and dash (-)
3) within 20 characters in length
We will improve the self sign-up page in the future version. _________________ ~ Patronsoft Limited ~ |
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sdwedemeyer
Joined: 18 Oct 2006 Posts: 21 Location: Atlanta, GA, USA
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Posted: Tue Nov 07, 2006 3:39 pm Post subject: |
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Thanks Alan _________________ Stephen D Wedemeyer |
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Shadoza
Joined: 06 Apr 2006 Posts: 54 Location: Chaparral NM
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Posted: Wed Nov 08, 2006 2:22 am Post subject: |
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Alan, I too reset passwords, or re-create accounts because of username spaces or symbols. Because of the amount of people using the network, this is a constant problem. |
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sdwedemeyer
Joined: 18 Oct 2006 Posts: 21 Location: Atlanta, GA, USA
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Posted: Wed Nov 08, 2006 2:25 am Post subject: |
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You only said username - what about passwords? _________________ Stephen D Wedemeyer |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Thu Nov 09, 2006 7:02 am Post subject: |
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For password, apart from the above 3 criteria, you can use the following symbols:
!@#$%^&*-+? _________________ ~ Patronsoft Limited ~ |
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