license error

denski · Joined: 31 May 2007 Posts: 1 Location: philippines

when license is applied i get error message "The MAC address for your Private Network Interface (PrivateNIC) does not match the license key (due to change of network card?). Contact PatronSoft for new license key" but the mac i submitted was my private nic.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Please make sure:

1) the MAC address you submitted is one that connects to the hotspot side (i.e. Private Network Interface)

2) you are using the correct FirstSpot version (v3 or v4, depends when did you make the purchase)

If you still have problems, please email us at firstspot@patronsoft.com (and indicate the email you used to make the purchase).
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