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Unable to Install FirstSpot

 
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caloxendine



Joined: 30 May 2007
Posts: 2

PostPosted: Wed May 30, 2007 5:32 pm    
Post subject: Unable to Install FirstSpot

Unable to install FirstSpot ver 4.0.13 trial. Getting the error listed below:
Module C:\Program Files\FirstSpot\cfgmgr\fsconfig.dll failed to register. HRESULT -214702477. Contact your support personnel.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Thu May 31, 2007 4:06 am    
Post subject:

Please make sure you don't have Apache or PHP installed prior to install FirstSpot. Also, remove all prior version of FirstSpot before running the setup.msi.

You might want to try to install FirstSpot in another Windows, preferably a "clean" one (just Windows + required SP, with no auto-update or other software installed).
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caloxendine



Joined: 30 May 2007
Posts: 2

PostPosted: Mon Jun 11, 2007 1:37 pm    
Post subject: Still Unable to Install FirstSpot

I've tried the steps listed within the previous post but I'm still not able to install FirstSpot. Is there anything else I could possibly look at to determine what may be preventing the installation. Thanks...
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Tue Jun 12, 2007 9:08 am    
Post subject:

We are not sure why. You can try to run the below command (before running FirstSpot setup.msi):

regsvr32 /u fsconfig.dll
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