Problems with take-off FirstSpot

[antzarmar]

We have installed the version 4 and the thread of the version 5 and have not achieved that the FirstSpot works, for a problem in the service of starting(extracting) APACHE.

We have proved(tried) with windows Server 2003 and XP

How i cam resolve

Thanks
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

Can you describe in a bit more details? Is it an extracting problem or starting problem? How do you know that Apache is not starting correctly?
_________________
~ Patronsoft Limited ~

[antzarmar]

It is a problem in the take-off. The installation seemingly does it well.

The visor of events of Windows detects a problem in the take-off of the Apache.
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

Is it possible you setup remote access (using http://www.realvnc.com or Windows Remote Desktop Connection) so that we can take a look at your machine? Please send email to firstspot@patronsoft.com to discuss.
_________________
~ Patronsoft Limited ~

[antzarmar]

We are enabling the possibility in order that they could accede of remote form. The mistake of the visor of events of Windows is:

Origen del suceso: Apache Service
Categoría del suceso: Ninguno
Id. suceso: 3299
Fecha: 05/09/2007
Hora: 11:46:14
Usuario: No disponible
Equipo: WIFI
Descripción:
The Apache service named Apache.exe reported the following error:
>>> [Wed Sep 05 11:46:14 2007] [warn] pid file c:/archivos de programa/firstspot/www/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run? <<<

Not if this clarifies something
Thank you
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

This error itself does not mean there is a problem. Again, please setup remote access for us ...
_________________
~ Patronsoft Limited ~

[alan]

We are trying to look at your machine, but FirstSpot is not installed.

Can you install FirstSpot in that machine? Also, please uninstall your existing PHP first before installing FirstSpot (as FirstSpot will install its own PHP component).
_________________
~ Patronsoft Limited ~

[antzarmar]

We have returned to install the version 5.0 in another computer and now when we start(extract) the Manager it(he,she) does not give a message of which he(she) does not find the page.

One tries to connect in the direction(address) 127.0.0.1.

Excuse our insistence pear the week of 19 we have a course(year) and need his(her,your) software.

Thank you
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

This maybe a Apache problem.

Can you start Apache server service (using Windows Service console) manually as a test? If it fails, please post the EXACT ERROR MESSAGE. Also, make sure no old Apache or PHP is installed in your system before installing FirstSpot.
_________________
~ Patronsoft Limited ~

[antzarmar]

Can you start Apache server service TWO ERRORS OCURRED:

Descripción:
The Apache service named reported the following error:
>>> ama/FirstSpot/www/apache/conf/httpd-fsvhosts.conf: El sistema no puede hallar el archivo especificado. .



Descripción:
The Apache service named reported the following error:
>>> httpd.exe: Syntax error on line 487 of C:/Archivos de programa/FirstSpot/www/apache/conf/httpd.conf: Syntax error on line 181 of C:/Archivos de programa/FirstSpot/www/apache/conf/httpd-firstspot.conf: Could not open configuration file C:/Archivos de progr .
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

Can you setup remote access in this machine so that we can take a look again?

[Edited on Sep 11, 07]
The above error can happen in v5 beta 2 if the Network Connections name contains non-English character. If anyone encounter similar issue (i.e. Apache fails to start after install), please:
1) uninstall FirstSpot
2) rename your Network Connections name (both Private and Public Network Interface) to English characters only
3) install FirstSpot

We will fix this issue in the v5 final release.
_________________
~ Patronsoft Limited ~

[alan]

Before you setup remote access, please also post:

1) httpd.conf
2) httpd-firstspot.conf
3) httpd-fsvhosts.conf
_________________
~ Patronsoft Limited ~

[antzarmar]

Seemingly the fiechero httpd-fsvhosts.conf not this one in the computer, because of it the Apache gives mistake on having started it.
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

So are the above 3 files there? Can you post the file content here?

Also, is it possible you setup remote access on this machine again?
_________________
~ Patronsoft Limited ~

[antzarmar]

Not this one none of three files.

We are going to try the remote access. The problem is that it is a line Adsl of the client and the access is not easy.
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain