Problems with take-off FirstSpot

[antzarmar]

The exact symptoms are:

We start FirstSpot, he asks for the user and the password. us we are bad firstspot and password, us the following screen appears. We mess about On Start and in a few seconds he us turns out to be stopped.

It is to say we do not manage to start the firstSpot.

We have tried with the version 4 and the thread of 5, in 2 different computers and with 3 operating systems (XP, Windows 2003 and Windows 2000). In all the cases we obtain the same result.
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

1) So no log files in the FirstSpot\log directory?

2) make sure Driver Signing warning is set to "ignore" before installing FirstSpot. Refer to readme.rtf for details.

3) check Windows Event Viewer to see whether there is any FirstSpot related issues. (similar to http://www.patronsoft.com/forum/viewtopic.php?t=1985 ?)
_________________
~ Patronsoft Limited ~

[antzarmar]

The file log has 2 income that indicate that the Firstspot has been started.

The driver Signing is ignores before installing FirstSpot.

Is the well-read one the incident 1985 and seemingly the visor of services gives them a mistake of the Computer Browser. We do not have this problem.

That operating system recommend us?.

That we must mount version of the Firststop?.
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

Please post the above 2 log files here so that we can take a look at it.
_________________
~ Patronsoft Limited ~

[antzarmar]

Directory log:

File: admin_log

Log Time IP Username
07-Sep-09 22:52 127.0.0.1 firstspot
07-Sep-09 22:59 127.0.0.1 firstspot
07-Sep-10 14:32 127.0.0.1 firstspot

File: firstspot_DHCP_2007.09.09_23.12.59

09/09/2007 23:12:59 ---> (CDhcpServer) DHCP Server started
09/09/2007 23:12:59 ---> (CDhcpServer) Adapter 0 with IP address 192.168.1.35 found but not used
09/09/2007 23:12:59 ---> (CDhcpServer) Adapter 1 with IP address 10.20.7.1 found

File: firstspot_drv_bootup

4 10/09/2007 14:30:40 [--:--:--:--:--:--] ** QueryRegistry: ExFreePool SUCCESS
5 10/09/2007 14:30:40 [--:--:--:--:--:--] ** QueryRegistry: registry_read=1
6 10/09/2007 14:30:40 [--:--:--:--:--:--] ** QueryRegistry: Enable BootUp Log
7 10/09/2007 14:30:40 [--:--:--:--:--:--] ** DriverEntry=>
8 10/09/2007 14:30:40 [--:--:--:--:--:--] ** PtRegisterAsProtocol=>
9 10/09/2007 14:30:40 [--:--:--:--:--:--] ** <=NdisRegisterProtocol
10 10/09/2007 14:30:40 [--:--:--:--:--:--] ** DriverEntry: NdisIMAssociateMiniport
11 10/09/2007 14:30:40 [--:--:--:--:--:--] ** <=DriverEntry
12 10/09/2007 14:30:40 [--:--:--:--:--:--] ** PtPNPHandler=>
13 10/09/2007 14:30:40 [--:--:--:--:--:--] ** <=PtPNPHandler
14 10/09/2007 14:30:41 [--:--:--:--:--:--] ** PtBindAdapter=>
15 10/09/2007 14:30:41 [--:--:--:--:--:--] ** PtBindAdapter: NdisOpenAdapter Status=NDIS_STATUS_PENDING
16 10/09/2007 14:30:41 [--:--:--:--:--:--] ** PtOpenAdapterComplete=>
17 10/09/2007 14:30:41 [--:--:--:--:--:--] ** PtBindAdapter: NdisIMInitializeDeviceInstanceEx Sts=NDIS_STATUS_SUCCESS
18 10/09/2007 14:30:41 [--:--:--:--:--:--] ** <=PtBindAdapter Status=NDIS_STATUS_SUCCESS
19 10/09/2007 14:30:41 [--:--:--:--:--:--] ** <=PtOpenAdapterComplete
20 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
21 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPnPNetEventReconfigure=>
22 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
23 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
24 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
25 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
26 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPnPNetEventReconfigure=>
27 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
28 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
29 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
30 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
31 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPnPNetEventReconfigure=>
32 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
33 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
34 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
35 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
36 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPnPNetEventReconfigure=>
37 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
38 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
39 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
40 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
41 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPnPNetEventReconfigure=>
42 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
43 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
44 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
45 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
46 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPnPNetEventReconfigure=>
47 10/09/2007 14:30:45 [--:--:--:--:--:--] ** PtPNPHandler=>
48 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
49 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=PtPNPHandler
50 10/09/2007 14:30:45 [--:--:--:--:--:--] ** session_init=>
51 10/09/2007 14:30:45 [--:--:--:--:--:--] ** ClearSessionTable
52 10/09/2007 14:30:45 [--:--:--:--:--:--] ** ClearClientPassTable
53 10/09/2007 14:30:45 [--:--:--:--:--:--] ** ClearIpportTable
54 10/09/2007 14:30:45 [--:--:--:--:--:--] ** ClearRemovedEntries
55 10/09/2007 14:30:45 [--:--:--:--:--:--] ** ClearMAsUTable
56 10/09/2007 14:30:45 [--:--:--:--:--:--] ** CleariLoginTable
57 10/09/2007 14:30:45 [--:--:--:--:--:--] ** ClearAllowedIpTable
58 10/09/2007 14:30:45 [--:--:--:--:--:--] ** session_init: initialize block_icmp
59 10/09/2007 14:30:45 [--:--:--:--:--:--] ** session_init: initialize block_udp
60 10/09/2007 14:30:45 [--:--:--:--:--:--] ** <=session_init
61 10/09/2007 14:30:46 [--:--:--:--:--:--] ** IpportTimerRoutine: IpportTimeout
62 10/09/2007 14:30:47 [--:--:--:--:--:--] ** PtMyPktHandle=>
63 10/09/2007 14:30:47 [--:--:--:--:--:--] ** PtMyPktHandle: traff=OUT, f12:08, f13:06, f23:50, mac:0, ip:0 -> 255
64 10/09/2007 14:30:47 [--:--:--:--:--:--] ** PtMyPktHandle: mac_obtained=0, tcp=0, netbios_netbeui=0
65 10/09/2007 14:30:47 [--:--:--:--:--:--] ** PtMyPktHandle: BT (UL&DL) Disabled
66 10/09/2007 14:30:47 [--:--:--:--:--:--] ** PtMyPktHandle: NOT_TCP_IP_PROTO
67 10/09/2007 14:30:47 [--:--:--:--:--:--] ** <=PtMyPktHandle
68 10/09/2007 14:30:47 [--:--:--:--:--:--] SendQueue : Status==NDIS_STATUS_PENDING
69 10/09/2007 14:30:47 [00:50:ba:4f:13:4d] ** PtRequestComplete: macbytesWritten==6, NDIS_STATUS_SUCCESS
70 10/09/2007 14:30:47 [00:50:ba:4f:13:4d] ** SetMACObtained: set mac_obtained
72 10/09/2007 14:31:05 [00:50:ba:4f:13:4d] ** DeviceClose: Driver_Close
71 10/09/2007 14:31:05 [00:50:ba:4f:13:4d] ** DeviceCleanup: Driver_Cleanup
73 10/09/2007 14:31:05 [00:50:ba:4f:13:4d] ** DeviceCreate: Driver_Create
74 10/09/2007 14:31:07 [00:50:ba:4f:13:4d] ** DeviceCreate: Driver_Create
75 10/09/2007 14:31:07 [00:50:ba:4f:13:4d] ** DeviceCleanup: Driver_Cleanup
76 10/09/2007 14:31:07 [00:50:ba:4f:13:4d] ** DeviceClose: Driver_Close
77 10/09/2007 14:31:12 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
78 10/09/2007 14:31:38 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
79 10/09/2007 14:32:04 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
80 10/09/2007 14:32:30 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
81 10/09/2007 14:32:56 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
82 10/09/2007 14:33:22 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
83 10/09/2007 14:33:48 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
84 10/09/2007 14:34:14 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
85 10/09/2007 14:34:40 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
86 10/09/2007 14:35:06 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
87 10/09/2007 14:35:32 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
88 10/09/2007 14:35:58 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
89 10/09/2007 14:36:24 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
90 10/09/2007 14:36:50 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout
91 10/09/2007 14:37:16 [00:50:ba:4f:13:4d] ** IpportTimerRoutine: IpportTimeout

File: firstspot_FSRedirect_2007.09.09_23.13.25

09/09/2007 23:13:25 ** Starting Print Log **
09/09/2007 23:13:25 ** ServiceMain: FSRedirector Starting
09/09/2007 23:13:25 ** FirstSpot Version (5.0.0 (Beta 2)) **
09/09/2007 23:13:25 ** Service: Read Session Log: Session Log[ON]
09/09/2007 23:13:25 ** Service: Read DataBase Info: Datasource[FILEDSN=C:\Archivos de programa\FirstSpot\datasource\firstspot.dsn;]
09/09/2007 23:13:25 ** Service: Read DataBase Info: Datasource Tablename[fsusr]
09/09/2007 23:13:25 ** Service: Read DataBase Info: Datasource Log Tablename[fsusrlog]
09/09/2007 23:13:25 ** Service: Read DataBase Info: Datasource Shared Secret Tablename[fssecret]
09/09/2007 23:13:25 ** Service: PrivateMAC[]
09/09/2007 23:13:25 ** Service: BLOCK_ICMP Enabled
09/09/2007 23:13:25 ** Service: Read BlockICMP_UDP: Block ICMP[ON]
09/09/2007 23:13:25 ** Service: BLOCK_UDP Enabled
09/09/2007 23:13:25 ** Service: Read BlockICMP_UDP: Block UDP[ON]
09/09/2007 23:13:25 ** Service: Read Driver Param: Session Time Limit[0]
09/09/2007 23:13:25 ** Service: Read Driver Param: Idle time out[10]
09/09/2007 23:13:25 ** Service: Read Driver Param: Driver Time Out[1]
09/09/2007 23:13:25 ** Service: Read Driver Param: listen port[5786]
09/09/2007 23:13:25 ** Service: Read Driver Param: Authentication port[5788]
09/09/2007 23:13:25 ** Service: Read Driver Param: Https port[5790]
09/09/2007 23:13:25 ** Service: Read Driver Param: Authentication IP[10.20.7.1]
09/09/2007 23:13:25 ** Service: Read Global BandWidth Throttle: BTUL[-1]
09/09/2007 23:13:25 ** Service: Read Global BandWidth Throttle: BTDL[-1]
09/09/2007 23:13:25 ** Service: Read PW Offloading [OFF]
09/09/2007 23:13:25 ** Service: Read Session Handling: [IP]
09/09/2007 23:13:25 ** Service: Read Anonymous Login: Anonymous [NO]
09/09/2007 23:13:25 ** Service: Read Anonymous Login: AnonymousSharedSecret [NO]
09/09/2007 23:13:25 ** Service: Read Lisence Path: licensePath[C:\Archivos de programa\FirstSpot\license.key]
09/09/2007 23:13:25 ** Service: Read IP: gatewayIP[10.20.7.1]
09/09/2007 23:13:25 ** Service: Read IP: subnetMask[255.255.255.0]
09/09/2007 23:13:25 ** Service: Read IP: privateIP[10.20.7.0]
09/09/2007 23:13:25 ** Service: ReadMultipleNetworkSegment: Login Page Count[0]
09/09/2007 23:13:25 ** Service: Read Allow Disconnect: allow private disconnect[NO][]
09/09/2007 23:13:25 ** Service: Read Allow Disconnect: allow public disconnect[NO][]
09/09/2007 23:13:25 ** Service: Read NIC: publicNIC[patronsoft]
09/09/2007 23:13:25 ** Service: Read NIC: privateNIC[lan]
09/09/2007 23:13:25 ** Service: Read Allowed Hosts: hosts key words file path[C:\Archivos de programa\FirstSpot\AllowedHostsKeywords.txt]
09/09/2007 23:13:25 ** Service: Read Allowed Hosts: hosts ip file path[C:\Archivos de programa\FirstSpot\AllowedHostsIps.txt]
09/09/2007 23:13:25 ** Service: Read Default Login Page: [login_select.php]
09/09/2007 23:13:25 ** Service: Read DHCP: mode[0]
09/09/2007 23:13:25 ** Service: Read DHCP: DHCP Path[C:\Archivos de programa\FirstSpot\dhcp\dhcpservice.ini]
09/09/2007 23:13:25 ** Service: Read Skip Nic D/E[Allow]
09/09/2007 23:13:25 ** Service: Packet Drop Period [20]
09/09/2007 23:13:25 ** Service: SMTP Roaming OFF
09/09/2007 23:13:25 ** Service: Read AuthServ: MAX Attempt[-1]
09/09/2007 23:13:25 ** Service: Read Global Data Transfer Download[Enabled]
09/09/2007 23:13:25 ** Service: Read Global Data Transfer Upload[Enabled]
09/09/2007 23:13:25 ** Service: Read Global Data Transfer Download Quota[4294967295]
09/09/2007 23:13:25 ** Service: Read Global Data Transfer Upload Quota[4294967295]
09/09/2007 23:13:25 ** Service: URL Tracking OFF
09/09/2007 23:13:25 ** Service: NAT[Enabled]
09/09/2007 23:13:25 ** Service: NAT Mapping Count[0]
09/09/2007 23:13:25 ** Service: NAT Address S []
09/09/2007 23:13:25 ** Service: NAT Address E []
09/09/2007 23:13:25 ** Service: NAT Address Subnet []
09/09/2007 23:13:25 ** Service: Read Proxy ARP Count[0]
09/09/2007 23:13:25 ** read_allowed_hosts: host_path{C:\Archivos de programa\FirstSpot\AllowedHostsIps.txt}
09/09/2007 23:13:25 ** read_allowed_hosts: host_path{C:\Archivos de programa\FirstSpot\AllowedHostsKeywords.txt}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {0}={patronsoft.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {1}={www.paypal.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {2}={www.paypalobjects.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {3}={paypal.112.2o7.net}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {4}={select.worldpay.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {5}={secure.authorize.net}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {6}={account.authorize.net}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {7}={checkout.google.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {8}={sandbox.google.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {9}={ssl.google-analytics.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {10}={search.msn.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {11}={companion.yahoo.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {12}={toolbar.yahoo.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {13}={toolbar.msn.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {14}={data.alexa.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {15}={www.printspots.com}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {16}={www.printeron.net}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {17}={fxfeeds.mozilla.org}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {18}={newsrss.bbc.co.uk}
09/09/2007 23:13:25 ** read_allowed_hosts: Allowed Host {19}={google.com}
09/09/2007 23:13:29 ** ServiceMain: FSRedirector Running successfully
09/09/2007 23:13:29 ** Listener=>
09/09/2007 23:13:29 ** ServiceMain: DispatcherService Pipe Error or DispatcherService is not started
09/09/2007 23:13:29 ** ServiceMain: FSRedirector Stopping
09/09/2007 23:13:29 ** ServiceMain: FSRedirector Shutdown successfully
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

Your error is really strange. Maybe your machine is low on resource (e.g. memory, disk space)? Please also post:

1) config.ini file
2) ipconfig/all output (issued from the FirstSpot machine)

Is your Windows clean (i.e. new install without any third party software)? Can you install FirstSpot in another machine just as a test?
_________________
~ Patronsoft Limited ~

[antzarmar]

We have tried in another computer. Operating system Windows 2003 Server with SP2.

The same thing happens(passes). We mess about On Start and in a few seconds aparace paeado.

Has it some solution?????,
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[antzarmar]

We offer to them the possibility of entering the computer.

You have possibility of entering.
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

Yes, please give us remote access. Please send us your new remote access instruction to firstspot@patronsoft.com again.
_________________
~ Patronsoft Limited ~

[antzarmar]

We send you the info for remote access to your e-mail
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[antzarmar]

Hello, good afternoon in there!
We are writting this issue from Spain again, and I've find a possible solution for our current problem (it's about the browser's service).
It seems there's a missing key at the systems's registry. The correct site: HKEY_LOCAL\SYSTEM\CURRENTCONTROLSET\SERVICES\LANMANSERVER
Try to see if there's a key called Lmannounce with a value of 0. It must be changed to a "1" value, and it should work
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[alan]

So did you solve the problem already?

We look at your Windows Event Viewer, and find out that LanmanServer service (English Display name : Server) is missing. This is not normal since it is an important service, and it should be there unless you change something in your Windows.

We are trying to help you to fix it, but kind of slow since everything is in Spanish...
_________________
~ Patronsoft Limited ~

[alan]

We try to start LanmanServer service by issuing:

net start LanmanServer

Looks like the service doesn't exist! Sometimes wrong with your Windows and you need to fix it.
_________________
~ Patronsoft Limited ~

[antzarmar]

No, sorry. I've just seen this solution from the eventid website (Id: 7003) posted by a user.
Anyway, We're waiting you to finish your work and to not interference you to apply this solution (or another one you could find). I'll be grateful if you try to apply it instead me, and see what's happening.
I'm starting to think it should be a compatibility problem. As you had seen, this is an original w2k3 R2 + SP1. Just a question: ¿does this program works correctly with this OS?
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain

[antzarmar]

I've seens you had tried to start the services, but error post excatly sais it has been wrong written (other words: it's said that's not service's correct name). Sorry about system's languaje. Boss told me he wanted it in Spanish.
_________________
Bel Sistemas SL
C/Cea Bermudez, 62 5B
28003 - Madrid
Spain