Server 2003 R2 crashes

[ncat987]

I recently tried the firstspot v5 beta on server 2003 r2 and during the installion of the network drivers, it caused my server to bluescreen.
Any help would be useful as i am looking at purchasing Firstspot v5 in about 3-6 months after the weather starts warming up and repeaters are setup across the city.

From the Eventlog:

Error code 0000000a, parameter1 00000050, parameter2 d000001b, parameter3 00000000, parameter4 80833467.

System Specs:

OS Name Microsoft(R) Windows(R) Server 2003, Enterprise Edition
Version 5.2.3790 Service Pack 2 Build 3790
Other OS Description R2
OS Manufacturer Microsoft Corporation
System Name xxxxxxxxxx
System Manufacturer Tyan
System Model S2882-D
System Type X86-based PC
Processor x86 Family 15 Model 5 Stepping 8 AuthenticAMD ~1593 Mhz
Processor x86 Family 15 Model 5 Stepping 8 AuthenticAMD ~1593 Mhz
BIOS Version/Date American Megatrends Inc. 080010, 3/20/2006
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.2.3790.3959 (srv03_sp2_rtm.070216-1710)"
User Name xxxxxxxxxxx\Administrator
Time Zone Mountain Daylight Time
Total Physical Memory 3,071.45 MB
Available Physical Memory 2.46 GB
Total Virtual Memory 4.85 GB
Available Virtual Memory 4.50 GB
Page File Space 2.00 GB
Page File C:\pagefile.sys




Motherboard Specs are located here:
http://www.tyan.com/product_board_detail.aspx?pid=127

[alan]

Try to:
1) uninstall FirstSpot first (you might need to clean it up manually since your setup has crashed. See http://www.patronsoft.com/forum/viewtopic.php?p=6647#6647 )

2) make sure only TCP/IP network driver is selected for your Private Network Interface (i.e. hotspot side). See readme.rtf for details.

3) now try to reinstall FirstSpot.

Please inform us whether you solve your problem
_________________
~ Patronsoft Limited ~

[ncat987]

I have tried all the above aforementioned possibilities and still the system crashes, same error message, i tried the program on another server of the exact same make and specs and it also crashes. What other ideas might you have?

[alan]

This is due to driver issue. BTW, in your Event log, I can only see the error code. Which component is causing the crash?

Did you get the network driver from the Broadcom site, or it is auto-install from Windows?

Also, does your system has some kind of network utility (similar the HP Network Configuration Utility mentioned in the readme.rtf) installed? Usually, this kind of utility comes with your machine install. Please uninstall it and try again.
_________________
~ Patronsoft Limited ~

[ncat987]

the drivers are from the manufactures sites, they are the most up to date drives available, there isnt any network utilities installed on either machine. the installation goes ok up until the point of installing the 5th network driver for firstspot, when that occurs, the systems crashes and performs the memory dump stating that it was caused by a driver that is not compatible with the system.

[alan]

5th network driver? Is there more than 2 Broadcom network cards in your system? Can you post the ipconfig/all output?

BTW, the blue screen will usually show which component is failing (instead of just the error code 0000000a). Can you go to Event Viewer to check and post the error event here?
_________________
~ Patronsoft Limited ~

[alan]

The other thing you can try is to put another card in the system (e.g. Intel, 3com, Realtek). And then reinstall FirstSpot and make sure you pick this card as the Private Network Interface (it is okay to use the Broadcom card as the Public Network Interface).

Please inform us your result.
_________________
~ Patronsoft Limited ~