FSSendMail.exe

hmarcbower · Posted: Thu Oct 11, 2007 2:51 pm **Post subject: FSSendMail.exe**

I am getting constant errors with this program now, and eventually the firstspot stops responding altogether.

FSSendMail.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Typical built-in Windows error message. What would be causing this process to fail repeatedly? I click Close on the error message and it just comes back a couple of minutes later. If I don't close them, I end up with a stack of hundreds of the messages.

I have no idea if this will help or not but here is the appcompat.txt file contents relating to this error:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="FSSendMail.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="dispatcherservice.exe" SIZE="356352" CHECKSUM="0x218684F9" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="02/13/2006 09:33:20" UPTO_LINK_DATE="02/13/2006 09:33:20" />
<MATCHING_FILE NAME="encrypt_pwd.exe" SIZE="32768" CHECKSUM="0xA9091D9D" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="10/24/2003 02:56:39" UPTO_LINK_DATE="10/24/2003 02:56:39" />
<MATCHING_FILE NAME="firstspotcon.exe" SIZE="39936" CHECKSUM="0x4F472A0D" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows Setup API" COMPANY_NAME="Windows (R) 2000 DDK provider" PRODUCT_NAME="Windows (R) 2000 DDK driver" FILE_VERSION="5.1.2600.1106 built by: WinDDK" ORIGINAL_FILENAME="SETUPAPI.DLL" INTERNAL_NAME="SETUPAPI.DLL" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA37B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="05/06/2004 07:41:52" UPTO_LINK_DATE="05/06/2004 07:41:52" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="FSReceiveMail.exe" SIZE="65536" CHECKSUM="0x6B1D325F" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="01/18/2006 10:29:35" UPTO_LINK_DATE="01/18/2006 10:29:35" />
<MATCHING_FILE NAME="FSSendMail.exe" SIZE="77824" CHECKSUM="0xD3CFD00D" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="11/16/2005 08:44:17" UPTO_LINK_DATE="11/16/2005 08:44:17" />
<MATCHING_FILE NAME="FSSet.exe" SIZE="86016" CHECKSUM="0x2B6A5889" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="12/21/2005 07:15:56" UPTO_LINK_DATE="12/21/2005 07:15:56" />
<MATCHING_FILE NAME="FSSMService.exe" SIZE="49152" CHECKSUM="0x4157FAD5" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/22/2005 10:13:23" UPTO_LINK_DATE="06/22/2005 10:13:23" />
<MATCHING_FILE NAME="QueryPassiveLogin.exe" SIZE="40960" CHECKSUM="0x622C90E2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/21/2005 11:07:10" UPTO_LINK_DATE="06/21/2005 11:07:10" />
<MATCHING_FILE NAME="resetABW.exe" SIZE="77824" CHECKSUM="0x46AA1C53" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/03/2005 02:38:04" UPTO_LINK_DATE="08/03/2005 02:38:04" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

There are also a couple of fssendmail.exe.hdmp and .mdmp files created every time there is an error.

Using version 4.0.0

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Are you an existing customer? Can you try the new v5 ( http://www.patronsoft.com/firstspot/download_trial.html )?
_________________
~ Patronsoft Limited ~

hmarcbower · Posted: Thu Oct 11, 2007 3:11 pm **Post subject:**

Yes, I am a current customer. I have made significant customisations to the authentication section of Firstspot for my own purposes and I wouldn't want to lose that right now. I am hoping to go to v5 in a little while, but once I have a chance to download it and set it up, recreating my authentication changes. But for the moment, I have a v4 system that isn't working right and am asking for assistance with it.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Please check out http://www.patronsoft.com/forum/viewtopic.php?t=1528 . You need to configure your FirstSpot to use the ISP or external hosting SMTP server.
_________________
~ Patronsoft Limited ~

hmarcbower · Posted: Thu Oct 11, 2007 3:38 pm **Post subject:**

This just started for me out of nowhere last week. My mail server hasn't changed in months, and I've had firstspot running for a year now (maybe more) without this problem. Hm... that does sound more like a problem on my end when I say it that way. ;) I will check out the mail server settings to see if someone has modified it to require authentication and see if I can figure out what else might have changed.

Thanks for the quick responses... I'll investigate and let you know. I'm working on it right now, so it should be soon.

hmarcbower · Posted: Thu Oct 11, 2007 4:03 pm **Post subject:**

Well, I didn't fix the problem, but I made the symptoms go away. I just disabled SMTP Roaming altogether. It's a nice feature, but I'll just leave it off until I get a chance to upgrade to v5.