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mbae
Joined: 17 Aug 2004
Posts: 9
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 Posted: Thu Jan 10, 2008 6:24 pm
Post subject: IP address renew |
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| I am running V5.0 setting Firstspot server as DHCP server. Once or twice a week client cannot get new IP address or renew their IP address though "PatronSoft FirstSpot DHCP Server" service is running. I have to manually restart "PatronSoft FirstSpot DHCP Server" service to issue or renew IP addres. Do you have any fix for this problem. Many thanks in advance. |
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alan
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Joined: 26 Sep 2003
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Posted: Fri Jan 11, 2008 7:31 am
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When the problem appears, if one client get stuck, does other client can still get the IP (i.e. only that one client has problem)? Or at this point, FirstSpot has to be restarted (since the FirstSpot DHCP completely failed to work)?
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mbae
Joined: 17 Aug 2004
Posts: 9
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Posted: Fri Jan 11, 2008 4:41 pm
Post subject: |
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| At this point no one gets IP address. |
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mbae
Joined: 17 Aug 2004
Posts: 9
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Posted: Tue Jan 29, 2008 9:24 pm
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| I switched authentication mode to RADIUS. DHCP still stop working once or twice a day and users are getting error message which says "Login is Invalid." It seems happening when online user number reaches around 60. Is there any patche or upgrade available? |
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alan
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Joined: 26 Sep 2003
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Posted: Wed Jan 30, 2008 10:45 am
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Please test the soon-to-release v5.1.0 update. I will send you the download link via email. Note that you need to uninstall/reinstall (since this update involves database table definition change, you cannot upgrade as previously mentioned. The next update v5.1.1 will most likely support upgrade though).
Refer to chapter 5 of firstspot_guide.pdf for upgrade instructions.
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mbae
Joined: 17 Aug 2004
Posts: 9
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Posted: Thu Jan 31, 2008 8:13 pm
Post subject: |
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| Thank you for your response. I will try it ASAP. F.Y.I The maximum number of online users is 63. After reaching that number no new user could be connected anymore. I hope the new version will fix this issue. |
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alan
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Joined: 26 Sep 2003
Posts: 4435
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Posted: Fri Feb 01, 2008 4:31 am
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This is not normal. Maybe you just run out of IP pool? Refer to chapter 3 -> DHCP section of firstspot_guide.pdf on how FirstSpot determines the IP address pool.
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mbae
Joined: 17 Aug 2004
Posts: 9
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Posted: Fri Feb 01, 2008 9:01 pm
Post subject: Invalid Login! |
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I upgraded to V5.1.0 but problem continues. It may not be an issue of number of online users anymore. Now 19 users are online and new users get "Invalid Login! Please Try Again" message. No one can be authenticated by RADIUS server from this moment. I checked log files both on IAS server and FirstSpot. IAS server doesn't get proper user ID. It all gets "0X" as user ID. Firstspot server seems to send login request to SQL DB according to the logs I will attach at the bottom of this message.
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=====FirstSpot gw_srv log when it works=======
01/02/2008 11:49:23 ** DeviceNotifyDB: reseted DeviceNotifyDB event
01/02/2008 11:49:23 ** DeviceNotifyDB: total clients[1]
01/02/2008 11:49:23 ** mac address (00-1A-73-9D-3B-8D) timeout in session table
01/02/2008 11:49:23 ** DeviceNotifyDB : Session log is on **
01/02/2008 11:49:23 ** WriteToDBLogoutRADIUS: RADIUS Logout
01/02/2008 11:49:23 ** WriteToDBLogoutRADIUS: D/L BandWidth Consumption[0KB] of Current Ended Session
01/02/2008 11:49:23 ** WriteToDBLogoutRADIUS: D/L Accumulated Usage[0KB]
01/02/2008 11:49:23 ** WriteToDBLogoutRADIUS: U/L BandWidth Consumption[0KB] of Current Ended Session
01/02/2008 11:49:23 ** WriteToDBLogoutRADIUS: U/L Accumulated Usage[0KB]
01/02/2008 11:49:23 ** WriteToDBLogoutRADIUS: Sharing BandWidth Consumption[0KB] of Current Ended Session
01/02/2008 11:49:23 ** WriteToDBLogoutRADIUS: Sharing Accumulated Usage[0KB]
01/02/2008 11:49:23 ** RadiusClient - radius server : 133.133.133.133
01/02/2008 11:49:23 ** RadiusClient - localhost 10.20.7.1
01/02/2008 11:49:23 ** stopAccounting **
01/02/2008 11:49:23 ** account=>
01/02/2008 11:49:23 ** radiusPacketFixedAttrib =>
01/02/2008 11:49:23 ** <=radiusPacketFixedAttrib
01/02/2008 11:49:23 ** account: ACCT_STATUS_STOP **
01/02/2008 11:49:23 ** account: received 20 from server
01/02/2008 11:49:23 ** checkRadiusPacket==>
01/02/2008 11:49:23 ** <==checkRadiusPacket
01/02/2008 11:49:23 ** <=account
01/02/2008 11:49:23 ** remove_entry ->
01/02/2008 11:49:23 ** <- remove_entry
01/02/2008 11:50:09 ** DeviceNotifyDB: reseted DeviceNotifyDB event
01/02/2008 11:50:09 ** DeviceNotifyDB: total clients[1]
01/02/2008 11:50:09 ** mac address (00-1D-D9-55-5C-FD) timeout in session table
01/02/2008 11:50:09 ** DeviceNotifyDB : Session log is on **
01/02/2008 11:50:09 ** WriteToDBLogoutRADIUS: RADIUS Logout
01/02/2008 11:50:09 ** WriteToDBLogoutRADIUS: D/L BandWidth Consumption[0KB] of Current Ended Session
01/02/2008 11:50:09 ** WriteToDBLogoutRADIUS: D/L Accumulated Usage[0KB]
01/02/2008 11:50:09 ** WriteToDBLogoutRADIUS: U/L BandWidth Consumption[0KB] of Current Ended Session
01/02/2008 11:50:09 ** WriteToDBLogoutRADIUS: U/L Accumulated Usage[0KB]
01/02/2008 11:50:09 ** WriteToDBLogoutRADIUS: Sharing BandWidth Consumption[0KB] of Current Ended Session
01/02/2008 11:50:09 ** WriteToDBLogoutRADIUS: Sharing Accumulated Usage[0KB]
01/02/2008 11:50:09 ** RadiusClient - radius server : 133.133.133.133
01/02/2008 11:50:09 ** RadiusClient - localhost 10.20.7.1
01/02/2008 11:50:09 ** stopAccounting **
01/02/2008 11:50:09 ** account=>
01/02/2008 11:50:09 ** radiusPacketFixedAttrib =>
01/02/2008 11:50:09 ** <=radiusPacketFixedAttrib
01/02/2008 11:50:09 ** account: ACCT_STATUS_STOP **
01/02/2008 11:50:09 ** account: received 20 from server
01/02/2008 11:50:09 ** checkRadiusPacket==>
01/02/2008 11:50:09 ** <==checkRadiusPacket
01/02/2008 11:50:09 ** <=account
01/02/2008 11:50:09 ** remove_entry ->
01/02/2008 11:50:09 ** <- remove_entry
=====FirstSpot gw_srv log when it stops working=======
01/02/2008 11:50:11 ** DeviceNotifyDB: reseted DeviceNotifyDB event
01/02/2008 11:50:11 ** DeviceNotifyDB: total clients[1]
01/02/2008 11:50:11 ** mac address (00-17-F2-48-58-68) timeout in session table
01/02/2008 11:50:11 ** DeviceNotifyDB : Session log is on **
01/02/2008 11:50:11 ** CFirstSpotSQL::connect: Connect to data source failed [0]try
01/02/2008 11:50:11 >--- ERROR -- RetCode [-1] Reported------------
01/02/2008 11:50:11 Total Number of diagnostic records: 1
01/02/2008 11:50:11 SQLSTATE: 08004
01/02/2008 11:50:11 Native Error Code: -1036
01/02/2008 11:50:11 Message: [Microsoft][ODBC dBase Driver] Too many client tasks.
01/02/2008 11:50:11 ** CFirstSpotSQL::connect: Connecting to Database failed [0]try
01/02/2008 11:50:14 ** CFirstSpotSQL::connect: Re-connecting Database [1]try
01/02/2008 11:50:14 ** CFirstSpotSQL::connect: Connect to data source failed [1]try
01/02/2008 11:50:14 >--- ERROR -- RetCode [-1] Reported------------
01/02/2008 11:50:14 Total Number of diagnostic records: 1
01/02/2008 11:50:14 SQLSTATE: 08004
01/02/2008 11:50:14 Native Error Code: -1036
01/02/2008 11:50:14 Message: [Microsoft][ODBC dBase Driver] Too many client tasks.
01/02/2008 11:50:14 ** CFirstSpotSQL::connect: Connecting to Database failed [1]try
01/02/2008 11:50:17 ** CFirstSpotSQL::connect: Re-connecting Database [2]try
01/02/2008 11:50:17 ** CFirstSpotSQL::connect: Connect to data source failed [2]try
01/02/2008 11:50:17 >--- ERROR -- RetCode [-1] Reported------------
01/02/2008 11:50:17 Total Number of diagnostic records: 1
01/02/2008 11:50:17 SQLSTATE: 08004
01/02/2008 11:50:17 Native Error Code: -1036
01/02/2008 11:50:17 Message: [Microsoft][ODBC dBase Driver] Too many client tasks.
01/02/2008 11:50:17 ** CFirstSpotSQL::connect: Connecting to Database failed [2]try
01/02/2008 11:50:20 ** CFirstSpotSQL::connect: Re-connecting Database [3]try
01/02/2008 11:50:20 ** CFirstSpotSQL::connect: Connect to data source failed [3]try
01/02/2008 11:50:20 >--- ERROR -- RetCode [-1] Reported------------
01/02/2008 11:50:20 Total Number of diagnostic records: 1
01/02/2008 11:50:20 SQLSTATE: 08004
01/02/2008 11:50:20 Native Error Code: -1036
01/02/2008 11:50:20 Message: [Microsoft][ODBC dBase Driver] Too many client tasks.
01/02/2008 11:50:20 ** CFirstSpotSQL::connect: Connecting to Database failed [3]try
01/02/2008 11:50:20 ** CFirstSpotSQL::connect: Re-connecting Database [4]try
01/02/2008 11:50:20 ** CFirstSpotSQL::connect: Return FALSE [4]try
01/02/2008 11:50:20 ** WriteToDBLogoutRADIUS: RADIUS Logout
01/02/2008 11:50:20 ** WriteToDBLogoutRADIUS: SQLExecute[SELECT accumbw, accumbwUL, accumbwSha FROM fsRadius WHERE reserved1 = '114728390235904';] Fail
01/02/2008 11:50:20 ** RadiusLogoutReadDB3: SQLExecute[SELECT name, reserved2, timeleft, sessionID, loginmac FROM fsRadius WHERE reserved1 = '114728390235904'] Fail
01/02/2008 11:50:20 ** RadiusClient - radius server : 133.133.133.133
01/02/2008 11:50:20 ** RadiusClient - localhost 10.20.7.1
01/02/2008 11:50:20 ** stopAccounting **
01/02/2008 11:50:20 ** account=>
01/02/2008 11:50:20 ** radiusPacketFixedAttrib =>
01/02/2008 11:50:20 ** <=radiusPacketFixedAttrib
01/02/2008 11:50:20 ** account: ACCT_STATUS_STOP **
01/02/2008 11:50:20 ** account: received 20 from server
01/02/2008 11:50:20 ** checkRadiusPacket==>
01/02/2008 11:50:20 ** <==checkRadiusPacket
01/02/2008 11:50:20 ** <=account
01/02/2008 11:50:20 ** remove_entry ->
01/02/2008 11:50:20 ** <- remove_entry
=======IAS log when it works ========
1.7.20.10,user1,02/01/2008,11:49:05,IAS,iasserver,40,2,44,0x730065007300730069006F006E005F006373616E64617465002E32313900CA0103000300,32,FirstSpot,4,1.7.20.10,31,001CB3B303C4,30,001422142565,4108,133.133.133.134,4116,0,4128,FirstSpot,4154,FirstSpot,4136,4,4142,0
1.7.20.10,user2,02/01/2008,11:49:18,IAS,iasserver,40,2,44,0x730065007300730069006F006E005F006B6B65656E002E37302E3231390081,32,FirstSpot,4,1.7.20.10,31,001E4C7331D5,30,001422142565,4108,133.133.133.134,4116,0,4128,FirstSpot,4154,FirstSpot,4136,4,4142,0
1.7.20.10,user3,02/01/2008,11:49:29,IAS,iasserver,40,2,44,0x730065007300730069006F006E005F007473696D656B0037302E32313900CA0103000300,32,FirstSpot,4,1.7.20.10,31,001A739D3B8D,30,001422142565,4108,133.133.133.134,4116,0,4128,FirstSpot,4154,FirstSpot,4136,4,4142,0
1.7.20.10,user4,02/01/2008,11:50:15,IAS,iasserver,40,2,44,0x730065007300730069006F006E005F004E434852495354454E,32,FirstSpot,4,1.7.20.10,31,001DD9555CFD,30,001422142565,4108,133.133.133.134,4116,0,4128,FirstSpot,4154,FirstSpot,4136,4,4142,0
=======IAS log when it stops working========
1.7.20.10,0x,02/01/2008,11:50:26,IAS,isaserver,40,2,44,0x73006500730073006900,32,FirstSpot,4,1.7.20.10,31,0017F2485868,30,001422142565,4108,133.133.133.134,4116,0,4128,FirstSpot,4154,FirstSpot,4136,4,4142,0
1.7.20.10,0x,02/01/2008,11:53:21,IAS,isaserver,40,2,44,0x73006500730073006900,32,FirstSpot,4,1.7.20.10,31,000E3509286E,30,001422142565,4108,133.133.133.134,4116,0,4128,FirstSpot,4154,FirstSpot,4136,4,4142,0
1.7.20.10,0x,02/01/2008,11:54:33,IAS,isaserver,40,2,44,0x730065007300730069006F006E005F,32,FirstSpot,4,1.7.20.10,31,001CB3B8A7A9,30,001422142565,4108,133.133.133.134,4116,0,4128,FirstSpot,4154,FirstSpot,4136,4,4142,0
1.7.20.10,0x,02/01/2008,11:54:49,IAS,isaserver,40,2,44,0x730065007300730069006F006E005F0000C7CA0133392E37302E32,32,FirstSpot,4,1.7.20.10,31,0014A447138B,30,001422142565,4108,133.133.133.134,4116,0,4128,FirstSpot,4154,FirstSpot,4136,4,4142,0 |
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Mon Feb 04, 2008 11:37 am
Post subject: |
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Please try to add the following parameter under [gateway] section of config.ini:
infobox_refresh_timer=300000
(this parameter is the InfoBox refresh interval in ms. The above parameter will change the interval to 5 minutes. The default is 1 minute)
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Wed Feb 06, 2008 6:00 am
Post subject: |
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We fixed some issues in the RADIUS Authentication Mode. Please download the following file:
http://patronsoft.com/firstspot/download/patch/511/FirstSpotCore.zip
unzip and copy it to your new v5.1.0 installation at FirstSpot\dispatcher directory.
Please give us feedback on whether your situation improves.
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mbae
Joined: 17 Aug 2004
Posts: 9
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Posted: Fri Feb 08, 2008 4:29 pm
Post subject: |
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| Changing parameter didn't help. I will let you know after applying this patch. |
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mbae
Joined: 17 Aug 2004
Posts: 9
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Posted: Fri Feb 22, 2008 4:13 am
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| Replacing FirstSpotCore.exe solved the problem. It has been running for a week with no problem. Thank you for your support. |
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alan
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Posts: 4435
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Posted: Fri Feb 22, 2008 5:03 am
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Good. This fix will be included in v5.1.1.
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