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Getting "NA" for Data Download/Upload in Status

 
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dracomaster



Joined: 24 Jun 2004
Posts: 81
Location: Toledo, Oregon

PostPosted: Wed Jul 09, 2008 6:56 am    
Post subject: Getting "NA" for Data Download/Upload in Status

New customer who self-signup are not getting the proper Data Transfer Counter settings. Plan says "Yes" user gets "Use Global Setting". what am I doing wrong here?
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dracomaster



Joined: 24 Jun 2004
Posts: 81
Location: Toledo, Oregon

PostPosted: Sat Jul 12, 2008 10:45 pm    
Post subject: ??

??
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dracomaster



Joined: 24 Jun 2004
Posts: 81
Location: Toledo, Oregon

PostPosted: Mon Jul 21, 2008 2:16 pm    
Post subject: ??

??
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dracomaster



Joined: 24 Jun 2004
Posts: 81
Location: Toledo, Oregon

PostPosted: Mon Aug 04, 2008 12:12 am    
Post subject: ?

I would like to get some kind of response about this.
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dominic
Forum facilitator


Joined: 23 Oct 2007
Posts: 103

PostPosted: Mon Aug 04, 2008 3:54 am    
Post subject:

You've hit the situation stated in point 2 of the reminders under Cart management in the Shopping Cart tab. In other words, modifying the STATUS of any data transfer counter attributes is not possible through the purchase action.

Please make use of the "Self sign-up Plan" option in Authentication Server tab to initialize the user account attributes. You'll have to create a new plan for this option where the content is similar to your plan in Shopping Cart, but setting the quota value to 0 KB.
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