Setup FirstSpot

[mpater]

I know i'm not posting this message in the right forum, but I want to ask something about the FirstSpot Setup.

When I run the setup.msi file, I get some error messages. The two are about 2 DLL files:

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Module C:\Program Files\FirstSpot\cfgmgr\fsconfig.dll failed to register. HRESULT -2147221164. Contact your support personnel.

Cancel Retry Ignore
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Module C:\Program Files\FirstSpot\authserv/fsauth.dll failed to register. HRESULT -2147221164. Contact your support personnel.

Cancel Retry Ignore
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Besides these two error messages, while I ignore them, I'm also not able to start the Apache service.

Is there anyway you could help me ?


Thanks in advance

[alan]

Did you have Apache/PHP/FirstSpot previously installed? Make sure you remove all trace of Apache/PHP/FirstSpot before running setup.msi.

What is the Windows version that you are using?
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[alan]

If you still have difficulties, please run the below commands before running FirstSpot setup.msi:

regsvr32 /u fsconfig.dll
regsvr32 /u fsauth.dll
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[mpater]

First of all, thank you all for the fast replies!


I am running Windows XP Professional.

I didn't have any trace of Apache/PHP/FirstSpot
I tried with the regsvr32.exe /u command

It didn't work..
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I've tried to start the Apache service at:
Administrative tools -> Services

It wouldn't start. I've been told to look at the event viewer.

I've checked the Event viewer and got the following error message:

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The Apache service named reported the following error:
>>> httpd.exe: Syntax error on line 487 of C:/Program Files/FirstSpot/www/apache/conf/httpd.conf: Syntax error on line 181 of C:/Program Files/FirstSpot/www/apache/conf/httpd-firstspot.conf: Could not open configuration file C:/Program Files/FirstSpot/www/apa .

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Thanks in advance!

[alan]

Your problem is in setup rather than Apache.

One question : do you have non-English characters in your Network Connections name? Can you post the output of the command ipconfig/all?
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[mpater]

The result of ipconfig /all is the following:

Windows IP Configuration

Host Name : ese-ldf385552ae
Primary DNS Suffix :
Node Type : Unknown
IP Routing Enabled : No
WINS Proxy Enabled : Yes

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix :
Description : Realtek RTL8139 Family PCI Fast Ethernet NIC
Physical Address : 00-06-4F-42-CF-C9
Dhcp Enabled : No
IP Address : 10.20.7.1
Subnet Mask : 255.255.255.0
Default gateway :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix :
Description : 3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
Physical Address : 00-50-04-6B-C6-5A
Dhcp Enabled : No
IP Address : 192.168.2.1
Subnet Mask : 255.255.255.0
Default gateway : 192.168.2.254
DNS Servers : 192.168.2.254

[alan]

Your Network Connections name look okay.

Somehow, FirstSpot is unable to register the DLL in your Windows. Do you see anything suspicious in your Windows Event Viewer (check the non-FirstSpot error)? Also, can you try to install FirstSpot in another machine with a cleanly-installed Windows?
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~ Patronsoft Limited ~