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gunlapode



Joined: 28 Sep 2007
Posts: 12
Location: Thailand

PostPosted: Sun May 09, 2010 5:23 pm    
Post subject: Save access log

I need to buy FirstSpot one more license but I have problems with user access log keeping. When I disable nat in FirstSpot and make the return route from router to FirstSport. I can't go to website. Please see my tepology as below.

- Router = 10.20.6.1/24
- FirstSpot wan = 10.20.6.2/24
- FirstSpot lan = 10.20.7.1/24

- Static route in router
Destination=10.20.7.0
subnet=255.255.255.0
gateway=10.20.6.2

My main target is I need to save access log of IP in LAN (not WAN) segment of FirstSpot Server. Because if i setup normal configuration. My router will send log only from IP 10.20.6.2. Actually client under FirstSpot is 10.20.7.x

Please accept my extreme thanks in advanced for your support.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon May 10, 2010 4:36 am    
Post subject:

The static route in your router looks correct. Please try:

1) first, try to reboot your router
2) can the client see the FirstSpot login page? If not, something is wrong with the DNS setting (you can use command nslookup to check)
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gunlapode



Joined: 28 Sep 2007
Posts: 12
Location: Thailand

PostPosted: Mon May 10, 2010 6:32 am    
Post subject: more detail.

1. I already reboot router but fail.

2. it can see firstspot login page but when input login name and password it could not redirect to the website.

3. when I use nslookup it could not solve dns.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon May 10, 2010 6:38 am    
Post subject:

2) Strange. How do you access FirstSpot login page? If you access a normal web site like yahoo.com first and then it redirects to FirstSpot login page, the DNS should be okay

3) Can you post the nslookup text output here?

Again, if the DNS turns out to be okay. It is almost certain that something wrong with your router return route. Do you have another router to test?
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gunlapode



Joined: 28 Sep 2007
Posts: 12
Location: Thailand

PostPosted: Mon May 10, 2010 8:25 am    
Post subject: Thank you so much.

Very thanks for your support. After reboot router everything is OK. After disable nat. It should be reboot router. This is very important.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon May 17, 2010 9:02 am    
Post subject:

Any timeframe on your additional FirstSpot purchase?
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