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How good is the support staff after software is purchased

 
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wocoman



Joined: 06 Feb 2006
Posts: 3

PostPosted: Mon Feb 06, 2006 9:40 pm    
Post subject: How good is the support staff after software is purchased

Because I need to use a specific pre-developed web page to use as a login screen that once logged in will direct the user to another specific web site.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Tue Feb 07, 2006 4:49 am    
Post subject:

Please refer to http://www.patronsoft.com/firstspot/maintenance.html for the scope of our maintenance program.

Normally, we will answer specific questions (including the customization) that you might have.
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wocoman



Joined: 06 Feb 2006
Posts: 3

PostPosted: Tue Feb 07, 2006 7:39 pm    
Post subject: is there a chance to help me see what I am looking for now

I would like some assistance at this point so I can see what I can expect once I have purchased the product. I followed the customization info in chapter 5 but now I get somewhat of the screen I am looking for but it does not authorize the user.
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alan
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Joined: 26 Sep 2003
Posts: 4435

PostPosted: Wed Feb 08, 2006 3:02 am    
Post subject:

We can certainly help.

So what is your specific question? Can you list out what did you change?
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wocoman



Joined: 06 Feb 2006
Posts: 3

PostPosted: Wed Feb 08, 2006 3:29 pm    
Post subject: I need to use this login screen and the redirection

http://www.lojx.com/esp/p/1/holidayinn/assets/highspeed/login_justpassword/login.html

So I need to be able to use the anonymous feature with this login screen, that redirects it to the ichotels page after login is pressed.

All help is thankful.

Mike
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alan
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Joined: 26 Sep 2003
Posts: 4435

PostPosted: Thu Feb 09, 2006 8:36 am    
Post subject:

Well, we can only help you if you pass us the customized version of the alogin_form.php file. The easiest way to do this is to use alogin_form.php as a basis and change it bit by bit.
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