Manage firstpot from internet

[mjjack]

Hi,
I currently own 6 licenses of firstspot, and would like to know how i go about managing the server from the internet. i have currently opend up my router to allow me to connect to it from the outside world, and assume port forwarding to 5787 would allow me to connect.

al i can get is invalid access!

Can it be done and how do you do it

MJ

[alan]

You need to select "Allow configuration manager access from the public network (e.g. Internet)" within Configuration Manager, and then restart FirstSpot.
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~ Patronsoft Limited ~

[mjjack]

i have reset the system, rebooted server and it still returs invalid access. am i missing something?

MJ

[alan]

If you get invalid access, make sure the URL you use is like :

http://public_ip:5787

BTW, if you forget to set the above setting, you should get the error "You are not authorized to view this page" instead.
_________________
~ Patronsoft Limited ~

[mjjack]

i have tried to connect via the internat on both http://domain name:5787 and http://ip address:5787.

which still returns a blank page saying "invalid access"

i have proven connectivity to the server by accessing other services on the machine via the same method, and if i turn off remote access i get "You are not authorized to view this page" instead.

Alternativley, i could install a service like VNC and connect to the machine via that service, bypassing Firstspots webservice? maybe thats a way to go!

[alan]

Please do one test. Can you try to access from a PC from the same network segment as the Public Network Interface (instead of Internet at large)? Your problem maybe due to the Port Forwarding.
_________________
~ Patronsoft Limited ~