Reseller status and support timeliness

tlamming · Joined: 06 Mar 2006 Posts: 23

I would like to become a reseller, as I can use this solution with several of my clients. However, I have contacted the email address given for reseller requests with no answer. Because there is no number to call, I am frustrated because I need to move forward.

Once you are a reseller, how do you get support should you be in the united states, which is 12 hours difference from hong kong?

Please contact me.. Tlamming at qualitech dot net

tlamming · Joined: 06 Mar 2006 Posts: 23

Anyone? I really need to implement this. I have a client waiting with cash in hand.. I want to resell this product!!

tlamming · Joined: 06 Mar 2006 Posts: 23

I still have not recieved an email nor phone call. What do you suggest I do? Should I just try another product?

kbusa · Joined: 15 Mar 2006 Posts: 1 Location: USA

Looks like a good time to find someone else...I was wondering how good the service to USA customers would be...if you can't get an answer to a simple question like this, how can you expect good service on anything else?

The product is represented well on the website, and appears to be what I need, but maybe that is where all the energy goes, instead of service?