Internal error

[TonyFlan]

Hi,

I'm trialing 4 beta 2, but am having trouble logging in. On login, I get an error "Internal Server Error or misconfiguration unable to complete your request" It seems to be Apache generating the error

Thanks

Tony

[alan]

Can you give us remote access (e.g. VNC or Windows Remote Desktop Connection) so that we can take a quick look? Just send the instruction to firstspot@patronsoft.com.
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[alan]

BTW, have you changed the default datasource?
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[TonyFlan]

Hi Alan,

Sorry for not getting back to you earlier, but I was away from the office for an extended period. Anyway, I have downloaded and installed 4.0.1 and am still getting the internal error from Apache. I am using Microsoft IAS for authentication. The IAS server logs my login attempt as successful, but I cannot get past the Apache error.

Any ideas ?

Thanks,

Tony.

[alan]

Please check out http://www.patronsoft.com/forum/viewtopic.php?t=1157
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[TonyFlan]

Hi Alan,

I followed your link and it is exactly the same as my problem, however, the suggested solution as follows:

"Your IAS need to reply FirstSpot an attribute "FS_AUTH_ACL" and it cannot be empty(either char 'Y' or 'N'). "

Could you elaborate on this as I don't understand what is required.

Thanks,

Tony.

[hans]

you need DLL plug-in and Database for IAS to handle FirstSpot Parameter.

About the DLL plug-in please read Internet Authentication Service of Microsoft Platform SDK 2003
which is under Networking and Directory Service->Network Security.
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[TonyFlan]

Could you please be more specific ? Do I need to install additional software on the Firstspot server ?

[alan]

You might want to check out http://www.patronsoft.com/forum/viewtopic.php?t=753 . It contains sample source code there.

Basically, you need to write a DLL which will be installed in the IAS (instead of FirstSpot). And yes, some programming efforts are needed.
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[TonyFlan]

Alan,

I am not a Programmer, that's why I spend lots of money on other peoples software. Can you confirm that FirspSpot version 4 is not compatible with Microsoft IAS as it stands ? If that is the case, I will just stick with version 3.

Thanks,

Tony.

[alan]

IAS compatibility with FirstSpot v3 and v4 should be the same. It is the nature of IAS that requires some programming efforts.

In that case, I suggest you use ODBC Authentication Mode or Funk RADIUS.
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