MAC based or IP Based?

[Andrew]

I am using ver 3.12. I am running FirstSpot on a server that is connected to 5 switches and 25 routers. If all other settings are correct, should I use MAC based or IP based Session handling?

The problem many of my users have is this: intermittently, after they log in, they can not get past the default, free web page. I say "intermittently" because it does not happen all the time, or to the same user when it occurs.

Thanks,

Andrew

[alan]

1) If there is a router between FirstSpot and the client PC, you need to use IP-based Session Handling

2) Please check your routing and responsiveness of your DNS. These 2 factors are the most common cause of your intermittent problem.
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[andrew]

Alan, thanks for the help.

What exactly should I look at to check my routing? How do I check responsiveness of my DNS? If its bad what do I do to fix it?

Thanks again,

Andrew