Authorize.net error 97

[hubba]

Hello,

I am getting the following error then truying to compleat a credit card transaction from the firstspot shoppiong card

The following errors have occurred.

(97) This transaction cannot be accepted.

I looked the error up and can not make heads or tales of it.

This transaction cannot be accepted.

Applicable only to SIM API. Fingerprints are only valid for a short period of time. This code indicates that the transaction fingerprint has expired.

Any ideas as what i need to fix this?

Jay

[hubba]

Error 97 indicates, "The time period for this request has expired. Applicable only to SIM API. Fingerprints are only valid for a short period of time. This code indicates that the transaction fingerprint has expired."

If you are receiving Error 97, the most likely cause is that the clock on your server is set incorrectly. Check to see if your server's timestamp is in GMT/UTC, and if it adjusts itself for Daylight Savings Time.

You may use the tool at this URL to help you check the server time:

http://developer.authorize.net/tools/responsecode97/

This will help you determine if you need to either adjust the time on your server, or if that isn't possible, adjust the timestamp your SIM script generates.

You will encounter this error if the timestamp is either five minutes ahead of GMT or fifteen minutes behind GMT.

[alan]

continued on http://www.patronsoft.com/forum/viewtopic.php?t=1409
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