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Shadoza
Joined: 06 Apr 2006
Posts: 54
Location: Chaparral NM
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 Posted: Tue Nov 28, 2006 5:53 am
Post subject: Email support |
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Hello Patronsoft,
I am trying to email you some tech questions instead of posting logs and such in here, but it keeps telling me that I need a Maintenance contract, which I do have, but my email is not the same email that the product was purchased under. Is there a way you can add my email, which is the same email associated with this account, to the maintenance list so I can communicate with you outside of this forum?
Thanks
Shawn Z. |
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Shadoza
Joined: 06 Apr 2006
Posts: 54
Location: Chaparral NM
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Posted: Tue Nov 28, 2006 5:57 am
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| sorry for the repost |
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Tue Nov 28, 2006 7:11 am
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You mean the automatic email reply when you send request to support@patronsoft.com? This is just an acknowledgement for all incoming email.
Alternatively, just email to firstspot@patronsoft.com. We will recognize you to be a maintenance customer and will act accordingly.
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~ Patronsoft Limited ~ |
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