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Lloyd-SSI
Joined: 05 Jul 2007
Posts: 6
Location: Brisbane, Australia
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 Posted: Thu Jul 05, 2007 2:33 am
Post subject: No capture page showing up |
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Set-Up
P4 3GHz
1GB RAM
Windows Server 2003 R2 SP2
FirstSpot Trial v4.0.13
DHCP works but no login page is brought up.
Even when you type "http://Private_IP:5788" in the browser.
What am I missing? |
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Thu Jul 05, 2007 3:36 am
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First, can you ping the Private_IP from the client side? Please make sure the firewall within Windows 2003 is turned off.
Also, please check that the Apache service (check Windows service console) is started correctly.
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Lloyd-SSI
Joined: 05 Jul 2007
Posts: 6
Location: Brisbane, Australia
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Posted: Thu Jul 05, 2007 3:50 am
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Yes I could ping both LAN and WAN IP of the FirstSpot Server.
Windows Firewall service is disabled.
Apache service is running.
I would get forbidden access when trying to get to port 5787, but when trying to get to port 5788 it would just time out. |
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Thu Jul 05, 2007 4:06 am
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This is strange.
Forbidden access for port 5787 is normal as you haven't turn on "Allow configuration manager access from Wi-Fi Hotspot" (in the Configuration Manager category).
Did you use the URL state in http://patronsoft.com/forum/viewtopic.php?t=1088 ? Maybe your Apache conf file is corrupted. Try to change Private IP and restart FirstSpot (which will change the conf file).
Otherwise, you might want to reinstall FirstSpot (maybe in a different PC).
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Lloyd-SSI
Joined: 05 Jul 2007
Posts: 6
Location: Brisbane, Australia
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Posted: Thu Jul 05, 2007 4:21 am
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If I allow access to port 5787 I am able to load the configuration manager so I believe that the apache server is running correctly.
I have re-installed the program about 3 times all with the same result.
Everything look good except for being able to see the Login Page... |
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Thu Jul 05, 2007 4:28 am
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Can you post your:
1) ipconfig/all output issued in your FirstSpot machine
2) httpd.conf file (under FirstSpot\www\Apache\conf directory)
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Lloyd-SSI
Joined: 05 Jul 2007
Posts: 6
Location: Brisbane, Australia
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Posted: Thu Jul 05, 2007 4:42 am
Post subject: |
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| Emailed you files |
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Thu Jul 05, 2007 4:51 am
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We have scattered reports on problem with Broadcom Gigabit card (as Private Network Interface). Can you flip your 2 networks (and rewire) and test again?
Refer to readme.rtf for instruction to change FirstSpot network card setting without reinstall.
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Lloyd-SSI
Joined: 05 Jul 2007
Posts: 6
Location: Brisbane, Australia
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Posted: Thu Jul 05, 2007 5:05 am
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Thank you Alan I can now access the login page.
Do you offer support/answer pre-sales questions over a chat program.
eg. Skype
Cheers |
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Thu Jul 05, 2007 5:57 am
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So how did you fix the problem? Did you use the Realtek 8139 as Private Network Interface instead?
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