Quota Problems

[dracomaster]

Okay here is what's going on... say I got two plans

Plan A: Expires 1 Day Speed:100Kbps Quota:100MBDown/100MBUp

Plan B: Expires 1 Day Speed:200Kbps Quota:200MBDown/200MBUp
(This is just example plans to get the problem across)

When a client registers and purchases Plan A they get all the variables correctly, I also have it set so that the counters reset at the end of that 1 day period, so that if the client purchases it again he will have the full quota amount. But if the customer changes to Plan B after his plan A has expired, the quota dosn't get replaced with the new plans, it gets appended. Client's total quota now reads 300MBDown/300MBUp. I get the impression that there is a code somewhere DEEP in the PHP that can be set so that it replaces not adds. Please Help.

[dracomaster]

Can I please get a response?

[dracomaster]

Please, atleast tell me your looking into this...

[dracomaster]

I still have gotten a reply to this, can someone please send me something?

[dracomaster]

STILL NO REPLY ... ... ... ... ... ... ... ... ... ... ..

[alan]

This is by design.

You should use resetABW.exe to reset the quota periodically. See a recent thread http://www.patronsoft.com/forum/viewtopic.php?t=1393 for a discussion on this tool.

I still recommend you to look into our maintenance option if you want to have guaranteed response in the future. See http://www.patronsoft.com/firstspot/buy_now.html for details.
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~ Patronsoft Limited ~

[dracomaster]

I took a look at the post you referred me to dosn't really fix my problem, I understand how to reset the counters, but what I'm having problems with is when the user's package expires, and they purchase a new one, the Up/Down limit is not replaced, it's appended.

[alan]

We will make some changes for user purchasing Quota through credit card in v5 final release, see http://www.patronsoft.com/forum/viewtopic.php?t=1980
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~ Patronsoft Limited ~