Help! Captcha of latest version didnt work!

[tjay]

We are using the latest version of firstpot.
this file signup_form.php might have a problem
1)Please help us, the captcha didnt work properly if the user fillup the fields properly. It will still register even if the captcha characters being typed were wrong.
2)If ever we want to edit the registration/signup form html.Which file? which line/s should not be modified?

[tjay]

We are using this newly bought v5.0.0 (beta2) advanced edition. pls help us. thanks
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Tjay
Philippines

[alan]

Have you tried the v5.0.0 final release? Please visit http://www.patronsoft.com/firstspot/download_trial.html to download.
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~ Patronsoft Limited ~

[alan]

We re-test using v5.0.0 final release and cannot reproduce your Captcha problem.

As a test, please make sure you don't customize the php file (at least initially).
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~ Patronsoft Limited ~

[tjay]

We tried the demo and we also tried the the two releases 5.0.0 or that beta2 and yet we have the same problem.
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Tjay
Philippines

[alan]

So did you customize the php file?

Also, can you describe the exact steps to reproduce your error?
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~ Patronsoft Limited ~

[tjay]

Sorry, it took us days to troubleshoot which menu was causing this problem..here's the setting that captcha wont work..we downloaded the link that you gave about the final release 5.0.0 and even using beta 2 still the same problem.

A) we added few 3 plans with different bandwidth allocation per plan and another plan good for two hours only with 30kBps

B) Authentication Server menu
we modified:

1) Enforce restriction on self sign-up accounts <--checked or enabled
2) Time elapsed before the same machine can sign up again <--set to 1140
3) SSl-enabled Loginpages <--enabled
4) Self Sign Up Plan <--we used the plan for 2hours and bandwidth ug 30kBytes/sec
5) the rest features/fields are by default settings like captcha is by default enabled and the rest untouched..


We'll wait for you reply about this problem.thanks
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Tjay
Philippines

[tjay]

we didnt modify any php files at the above yet.. the steps above from A to B settings, the captcha wont work..we only use your menus to tailor our needs and there we found out that captcha wont work.
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Tjay
Philippines

[alan]

Looks like there is an issue when using "CAPTCHA checking" and "Enforce restriction on self sign-up accounts" together.

Please download the below file:
http://patronsoft.com/firstspot/download/patch/501/common_functions.zip

Extract the common_functions.php file and copy to your FirstSpot\authserv directory (use 5.0.0 final release instead of beta).

This issue will be fixed in v5.0.1.
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~ Patronsoft Limited ~

[tjay]

now it's working.we are going to observe if we still find a problem.anyway cool program.let's hope that in a month we will not have a problem with this so we can market and hopefully earn something.thank you so much for your fast reply.
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Tjay
Philippines