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No internet access on user end when using a router

 
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Edege



Joined: 21 Nov 2007
Posts: 27
Location: New Mexico

PostPosted: Thu Nov 22, 2007 4:30 am    
Post subject: No internet access on user end when using a router

Quick question, we have firstspot set up to dhcp, and we supply our customers with broadband routers set up to get address automaticly on the wan port. The problem is, firstspot will address the router a wan ip, but we cant get any internet out of the router. When the router is removed, it works with out flaw. We have tested this with multiple routers and still no luck.

Is there something in the software we are forgetting to set?
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Thu Nov 22, 2007 4:46 am    
Post subject:

You mean you are setting up Scenario 3 in http://www.patronsoft.com/firstspot/topologies.html ?

Note that you need to configure Multiple Network Segments within FirstSpot and enable DHCP relay in your router. Refer to chapter 4 (Scenario 3 session) of firstspot_guide.pdf for details.
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cainpro



Joined: 03 Apr 2007
Posts: 20
Location: USA

PostPosted: Thu Nov 29, 2007 6:42 am    
Post subject: I have seen this

I only have this problem if " client Isolation" is enabled in firstspot. I have found that if you use a static IP in the router, it works great
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