FS fails to start

[Crusher]

I installed the trial version of Firstspot on my Windows 2003 server. All seemed to go well until I tried to start the service..... I get an error message stating "Fail to find the private network connection Local." where 'Local' is the name I gave to my internal network connection.

Any suggestions?

Thanks for your help.

[Crusher]

I should have mentioned the following additional details:
- My 'Local' network adapter has been given the ip address 10.20.7.1 by Firstspot, so it as able to find it to do that.
- I can load the Configuration Manager and logon, but I cannot get the Firstspot service to start.
[/list]

[alan]

Can you post your:
1) ipconfig/all output of FirstSpot server
2) config.ini file
_________________
~ Patronsoft Limited ~

[Crusher]

Config.ini

;
; Description : FirstSpot setting ini file
;
; Filename : config.ini
;

; Note: use a backslash to separate directories and files, those lines starting with
; a semi-colon is considered as comment.
;
; Warning : please don't change this file without supervision of a PatronSoft Engineer
; It is highly recommended that you change the FirstSpot setting in the Web-based Configuration Manager

[version]
version=Trial
versionDesc=5.1.0

[MNS]
; number of return paths
num_return_path=0
return_path0=

[DHCP]
leasetime=2880
num_ignored_addr=0
ignore_addr0=

[Port Filter]
flt_num=
flt_0=

[QOS]
dl=
ul=
qos_num=
qos_0=

[Client Pass]
num_mac_addr=0
mac_0=
num_ip_addr=0
ip_0=

[proxyARP]
ip_num=0
ip_addr0=

;
; Redirect Login Page php file
;
[loginPhp]
Login_enable0=
Login_php_Num0=

;
; Gateway Settings
;
[gateway]
;Print Log Table
Datasource_Printlog=printlog

;Shared Secret Table Name
Datasource_Shared_Secret_Tablename=fssecret

;maximum timelimit per session in minutes (global), 0 = never
sessionlimit =

;URL tracking, default off
Trace_URL=0

;URL tracking interval, do not log the same url for particular user in x mins
Trace_URL_Interval=30

;URL tracking table
Datasource_URL_Log_Tablename=fsurl

;extra-information field table name
Datasource_extra_field_table = aexlog

;demo_mode=on, off (default)
;
;This demo_mode parameter is for FirstSpot channel partners demonstration purpose
;If demo_mode=on, FirstSpot DNS Server and Web Server will perform a catch-all on all
;requests. After the user login, the client will always see the "firstspotdemo" page.
demo_mode=off

;redirect user to cart.php when login fails
redirect_cart=1

;Client Isolation, NetBIOS over TCP/IP, Default is Disabled
netbios=1

;Scenario 2 (Distributed Network Topology)
scenario2=0

; Post-Startup Batch File Path Name
batch_filePath =

; lan's subnet mask (please change this through Configuration Manager only)
;
subnet_mask =255.255.255.0

; domain name server IP address
;
DNS =0.0.0.0

; domain name server IP address
;
preferred_DNS =0.0.0.0

; domain name server IP address
;
alternate_DNS =0.0.0.0

; username
;
user =firstspot

; password
;
pass =a03af780c0f2959f26512a2cc8c2efb6

;Number of maximum administrator account
max_admin_account = 10

;Administrator username
admin_username0 =
admin_username1 =
admin_username2 =
admin_username3 =
admin_username4 =
admin_username5 =
admin_username6 =
admin_username7 =
admin_username8 =
admin_username9 =

;Administrator password
admin_password0 =
admin_password1 =
admin_password2 =
admin_password3 =
admin_password4 =
admin_password5 =
admin_password6 =
admin_password7 =
admin_password8 =
admin_password9 =

;Administrator parameter
admin_parameter0 =
admin_parameter1 =
admin_parameter2 =
admin_parameter3 =
admin_parameter4 =
admin_parameter5 =
admin_parameter6 =
admin_parameter7 =
admin_parameter8 =
admin_parameter9 =

; network interface card connected to Internet (after modify this, need to restart FirstSpot)
;
publicNIC=Internet

; network interface card connected Hotspots or visitor-based networks (after modify this, need to bind the FirstHop driver
; to this new card and unbind the FirstHop driver from ALL other cards, then reboot Windows)
;
privateNIC=Local

; data source for user login
;
Datasource =C:\Program Files\FirstSpot\datasource\firstspot.dsn

; datasource table for user login
;
Datasource_Tablename = fsusr

; datasource table for user login
Datasource_Plans_Tablename = fsplans

; enable session logging into the datasource log table
session_log =ON

; datasource table for user session logging
;
Datasource_Log_Tablename = fsusrlog

; datasource table for PayPal
;
Datasource_PayPal_Table=ppal

; port used by Gateway Service
;
port =5786

; port used by Authentication Server
;
auth_port =5788

; port used by ssl site
;
ssl_port =5789

; Greeting message displayed in login page
;
greeting_msg =Welcome to our Hotspot!

; Enable to show InfoBox
;
show_infobox =ON

; Logout automatically when Infobox is closed
;
check_infobox_closed =OFF

; port used by infobox
;
infobox_port =5795

; authentication server IP address (please change this through Configuration Manager only)
; Note: different from gateway_IP when it is not installed in gateway (not officially supported in this version)
;
auth_IP =10.20.7.1

; login page filename which dispatcher will call
;
loginpage =login_select.php

; login form filename which login_select.php will call
;
loginform =login_form.php

; anonymous login form filename which login_select.php will call
;
a_loginform =alogin_form.php

; authentication form filename which authentication.php will call
;
reauthenticationform =reauth_form.php

; anonymous authentication form filename which authentication.php will call
;
a_reauthenticationform =alogout_form.php

; idle time (minutes) allowed for authenticated users
;
idle_timeout =10

; private network (please change this through Configuration Manager only)
;
private_IP =10.20.7.0

; gateway IP address (please change this through Configuration Manager only)
;
gateway_IP =10.20.7.1

; allow access to config manager from private network?
;
access_from_private =off

; allow access to config manager from public network?
;
access_from_public =off

; license file path
;
licensepath =C:\Program Files\FirstSpot\

; session handling mode, 0 for MAC-based, 1 for IP-based
session_handling =0

; path for dhcp config
dhcppath =C:\Program Files\FirstSpot\dhcp\dhcpservice.ini

; dhcp mode, 0 = auto, 1 = static, 2 = disabled
dhcpmode =0

; for static dhcp only, path of the Ip MAC mapping list
static_dhcp_path =C:\Program Files\FirstSpot\StaticDHCP.txt

; anonymous login
anonymous_login =OFF

; secret enable
secret_enable=off

; secret code
secret_code=0aed120c6f7090a5b26a4c93df382b21

; anonymous login user table name
Datasource_Anonymous_Tablename =fsa

; anonymous login log table name
Datasource_Anonymous_Log_Tablename =fsalog

; password offloading mode
pwd_offload = off

; password encryption directory path
encrypt_path =C:\Program Files\FirstSpot\dispatcher\encrypt_pwd.exe

; initial air time in minutes for self signup users
self_sign_up_credit=0

; initial plan for self signup users
self_sign_up_plan=

; self signup option
self_sign_up_option=0
self_sign_up_redirect=http://www.google.com

; self signup filtering
self_signup_filter=1

;allow self-signup without an ip/mac, 0=yes, 1=no
self_signup_no_mac=1

; null=no filter, 0 = signup once, >0 after x mins
self_signup_period=

;CAPTCHA option
self_sign_up_captcha_check=on

;use 3 party ssl cert 0=yes 1=no
ssl_cert=1

;secure socket layer for authentication
;443 for enabled SSL, auth_port=ssl_auth_port for disabled ssl
ssl_auth_port=5788

;rewrite engine for http to https redirection
rewrite_engine=off

;maximum fail attempt allowed
max_attempt=

;If user accesses http://10.20.7.1:5788 directly, redirect the request to any non-existing ip,
;so that driver can capture the request properly.
;DO NOT put any unresolvable domain name here
redirect_address=http://192.168.1.25/logged_in.html

;port to handle https request in apache when user is not authenticate
redirect_port=5790

; DNS suffix
dns_suffix=firstspot.org

;unauthorized access restricted to port 80 and 443 only.
; On=1, Off=0
restricted_redirect=1

; start up redirect
; 0= no redirect, 1=redirect to below link
start_up_redirect_option =0
start_up_redirect_url =
start_up_redirect_wait =5

; Redirect page picture (filename)
;
redirectpage_pic_name=
redirectpage_pic_name_html=

; Login page picture (filename)
;
random=0
loginpage_pic_count=1
loginpage_pic_html0=
loginpage_pic_html1=
loginpage_pic_html2=
loginpage_pic_html3=
loginpage_pic_html4=
loginpage_pic_html5=
loginpage_pic_html6=
loginpage_pic_html7=
loginpage_pic_html8=
loginpage_pic_html9=
loginpage_pic_html10=
loginpage_pic_html11=
loginpage_pic_html12=
loginpage_pic_html13=
loginpage_pic_html14=
loginpage_pic_html15=
loginpage_pic_html16=
loginpage_pic_html17=
loginpage_pic_html18=
loginpage_pic_html19=
loginpage_pic0=autumn.jpg

;maximum number of concurrent users, blank / 0 = unlimited
max_conc_user=

; Auto refresh interval of Status tab in seconds, blank for no auto refresh
time_refresh=

; Allowed Hosts Settings
;
[allowed hosts]
; allowed hosts keywords file path
;
hosts_keywords_path =C:\Program Files\FirstSpot\AllowedHostsKeywords.txt

; allowed hosts IPs file path
;
hosts_ips_path =C:\Program Files\FirstSpot\AllowedHostsIps.txt


; Bandwidth Throttle Settings
[bw_throttle]
; Bandwidth Throttle Mode
bt_mode =0

; Overall Upload Limit (at least 20KB/s recommended)
bt_ul_limit =0

; Overall Download Limit (at least 20KB/s recommended)
bt_dl_limit =0

; low, medium and high definition
bt_low=100
bt_medium=50
bt_high=20
bt_drop_period=2

[bwreset]
bwresetmethod=
bwresetperiod=
lastresetbw=
sdate=

[creditcard]
payment_method=ppal

[paypal]
; Business id
;
ppal_business=your_business_id@your_email.com

; URL for successful transactions
;
ppal_return=http://10.20.7.1:5788/cart.php

; URL for cancelled transactions
;
ppal_cancel_return=http://10.20.7.1:5788/cart.php

; trust "Pending"=="Complete"?
;
ppal_pending_release=no

; the settlement currency
;
ppal_base_currency=USD

; URL for notify
;
ppal_notify_url=http://fixed_ip:5789

; Starting number for invoice
;
ppal_invoice_start=1

[worldpay]
; Installation id
;
wpay_instID=your_installation_ID

; the settlement currency
;
wpay_base_currency=USD

; URL for notify
;
wpay_notify_url=http://fixed_ip:5789

; Test Mode
; 100 : test mode - always successful validation
; 101 : test mode - always failed validation
; 0 : test mode - live mode, not testing
;
wpay_testmode=0

[AuthorizeNet]

;login id
aNet_id=

;transaction key
aNet_key=

aNet_hash=

aNet_base_currency=USD

; URL for notify
aNet_notify_url=http://fixed_ip

; Test Mode
; 0 : test mode - live mode, not testing
; 1 : test mode - testing only
aNet_testmode=0

[googleCheckout]
; Merchant id
;
checkout_merchant_id=

; URL for successful transactions
;
checkout_return=http://10.20.7.1:5788/cart.php

; URL for cancelled transactions
;
checkout_cancel_return=http://10.20.7.1:5788/cart.php

; the settlement currency
;
checkout_base_currency=USD

; URL for notify
;
checkout_notify_url=http://fixed_ip:5789

[User_defined_payment]
id=login_id
pin1=
pin2=
currency=USD
notify_url=http://

[PrinterOn]

PrintSupport=0
SiteURL=
SiteUID=
SiteAuth=
; show siteURL
show_URL_login=1
show_URL_infobox=1

[lang]
; default language file
default_lang_file=lang.php
default_lang_file_attributes=English;en,en-us;iso-8859-1
; number of other language files
lang_fileNumber=0
; other luguage files
lang_file1=
lang_file1_attributes=
lang_file2=
lang_file2_attributes=
lang_file3=
lang_file3_attributes=
lang_file4=
lang_file4_attributes=
lang_file5=
lang_file5_attributes=
; show character encoding
; 0 : hide
; 1 : show
show_charset=1

lang_pack_file=custom_lang.php
cmlang_pack_file=custom_cmlang.php
last_logout=logout
this_logout=logout
last_info=infobox
this_info=infobox
last_cart=cart
this_cart=cart
key_0=
url_0=
ReqSignUp01=off
ReqSignUp02=off
ReqSignUp03=off
ReqSignUp04=off
ReqSignUp05=off
ReqSignUp06=off
ReqSignUp07=off
ReqSignUp08=off
ReqSignUp09=off
ReqSignUp10=off

; Setting of cart description
[cart]
reset_bw_count_upon_purchase=1
; Action of data transfer quota (0/blank=Replace 1=Add)
add_replace_bw_quota=0
; Use plan settings to overwrite user's suspend condition option (1/blank=Yes 0=No)
overwrite_user_suspend=1
max_slot_open=0

[radius]
use_radius=false
ServerIP=10.20.7.1
AuthPort=1812
AccPort=1813
Secret=secret
FSVendorID=2004
Datasource=C:\Program Files\FirstSpot\datasource\radius.dsn
Datasource_Tablename=fsRadius
Acc_Start=true
Acc_Stop=true
;Acc_FSLogin=true
;Acc_FSLogout=true
;Acc_FSWriteLog=true

[radiusAuthentication]
NAS_IDENTIFIER=FirstSpot
;NAS_IP_ADDRESS=the private nic ip, this can be edited.
;CALLING_STATION_ID=client nic mac or ip, depends on the Firstspot setting, this can not be edited.
;CALLED_STATION_ID=firstspot private nic mac, this can not be edited.

[radiusCustomAttribute]
;Vendor spec type for Firstspot
;fixed value can not be changed.
;
;FS_AUTH_TIMELEFT=1
;FS_AUTH_ACCUMBW=2
;FS_AUTH_BWQUOTA=3
;FS_AUTH_BWCOUNT=4
;FS_AUTH_ULLIMIT=5
;FS_AUTH_DLLIMIT=6
;FS_AUTH_LOGINTIME=7
;FS_AUTH_LOGOUTTIME=8
;FS_AUTH_TIMEDIFF=9
;FS_AUTH_BWUSAGE=10

;Account Status Type Attributes, can be changed.
;
;default ACCT_STATUS_FSLOGIN=217
;default ACCT_STATUS_FSLOGOUT=218
;default ACCT_STATUS_FSWRITELOG=219

[prepaidCard]
random_usr_prefix=usr_
random_usr_suffix_salt=abcdefghjkmnpqrstuvwxyzABCDEFGHJKMNPQRSTUVWXYZ123456789
random_usr_suffix_length=5
pwd_salt=abcdefghjkmnpqrstuvwxyzABCDEFGHJKMNPQRSTUVWXYZ123456789
pwd_length=7

[ACL]
num_acl=0

[fssmtp]
smtp =false
MailLogOffset=24
IspSmtpDomain=
SmtpPort=
IspSmtpAuthLogin=false
IspSmtpUserName=
IspSmtpPassword=

[users]
; 0= default format
; 1= past format option
slip_format_option =0
; default format
default_slip_title= Welcome to use FirstSpot System
default_slip_title_size= 0
default_slip_end= Thank You
default_slip_end_size= 0
; Past format
past_slip_title=
past_slip_title_size=0
past_slip_end=
past_slip_end_size=0

[NAT]
Enable=1
Type=0
NAT_AddrR_Count=0
NAT_portmap_count=0

[mac_filter]
mac_count=0

[ip_filter]
ip_count=0

[FSFO]
mode=
BackupMode=3
Main_IP=
Main_DNS=
Main_NIC=
BackUp_IP=
BackUp_DNS=
BackUp_NIC=
Port=
_enable_fo_dp=0

[bulk]
enable_slip_preview=1
slip_per_page=5

[DataTransfer]
bwcount_dl=0
bwcount_ul=0

[misc]
show_cart=yes
enable_chgpwd=1
time_reminder=1
remindMin=5
removePeriod=30
block_icmp=on
block_udp=on
_debug=1
pkt_period=20
_skip_nic_disable_enable=true
oem=C:\WINDOWS\INF\oem12.inf
PublicAdapterIP=192.168.1.25
PublicAdapterIpMask=255.255.255.0
PublicAdapterGateway=192.168.1.2
PrivateMAC=000000000000

ipconfig /all

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Bigdog
Primary Dns Suffix . . . . . . . : xxxx.pri
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cg.shawcable.net
xxxx.pri

Ethernet adapter Local :

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet
NIC
Physical Address. . . . . . . . . : 00-50-BA-51-56-4F
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.20.7.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :

Ethernet adapter Internet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dynex DX-E102 PCI 10/100Mb Network Adapte
r #2
Physical Address. . . . . . . . . : 00-1D-0F-C1-F4-51
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.25
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.2
DNS Servers . . . . . . . . . . . : 64.59.135.133
64.59.135.135

[alan]

Looks like there is a trailing space for your Network Connection name "Local ". Can you delete it and try again?
_________________
~ Patronsoft Limited ~

[Crusher]

Thanks for the quick response. That was indeed my problem, I removed the trailing space and all is now working.
Thanks again for your help.